Generation Mortgage Mortgage Complaint

Generation Mortgage Mortgage department,

Reverse mortgage Loan modification,collection,foreclosure Nevada

- -, -/-/-FEDERAL COMPLAINT I received a Reverse Mortgage held by Generation Mortgage ( GMC ) since -, -, on property at - - - - -, -, MD -. According to my numerous documents, I am supposed to be able to walk away from this transaction ( returning the property back to the mortgage company, Free and Clear '' if I do everything I am supposed to do in a timely manner, I should be able to walk away with my good name, and good credit without tarnish, in this transition. I am someone who all my adult life, I have been a responsible adult. I have worked very hard all my working life to get here ; in this comfortable place called retirement. It was my understanding, according to the terms of the classed I was required to be certified by HUD, before receiving the Reversed Mortgage, and written documents, I would be able


Free and Clear. '' - -, I notified GMC that I would be vacating the premises because of health issued, according to my doctors ' advice, - -, -. On - -, - GMC sent me a certified letter stating, I had several options available to me, - of which I choose to avoid foreclosure on the above mentioned property. Deed in Lieu '' of foreclosure was the option I choose. Selecting this option avoids foreclosure by allowing the borrower to deed the property back to the investor of the loan at no cost to the borrower. - -, -, I received from GMC, confirmation of my letter requesting Deed in Lieu of Foreclosure. I have been in contact by phone and fax with GMC agents to assure myself that everything was going as plan and on scheduled. I had done everything I need to do to complete the Deed in Lieu, and I can not stress enough free and clear. I could have chosen to sell the property outright, but I was assured by GMC and its agents, that I could choose the deed in lieu, '' and walk away with no repercussions. If you were to listen to the recorded tapes of our conversations, especially - - -, it has been my only intention, to be free and clear of this property. I have been honest, and true in my intentions with GMC on - -, -, I was notified by GMC the Deed in Lieu has been declined. The decision was based on - or more of the following factors : - - failure to request the deed in lieu of foreclosure in a timely basis ; * - - failure to provide required information or documentation on a timely basis ; * ( - ) inability to provide title to property which is free of liens or encumbrances. '' None of which I am guilty, I gave all information and documentation in a complete and timely manner. Can U imagine my total despair and desperation, because it was my intention to purchase a home in my new location - -, NV? I began to call GMC to determine the cause of such reversal of action, at which time, I was told it was because GMC made an undetected mistake in the past, thus, they could not complete the process in a timely manner, and therefore the property would be foreclosed without the Deed in Lieu. The deed was free of liens, or I would not have been able to secure the Reverse Mortgage. All of which, is not my fault, I did whatever I was instructed to do according to GMC 's instructions. GMC sent documents to my old address, a week later I received certified mail of the same documents which does not allow me the proper time to straighten out this mess. I have always prided myself, all my adult life for having good credit, and being a responsible person. CONTINUED ... ... ... ..