Resources for resolving common issues with ONLINE Information Services, Inc. products and services
You can reduce the number of unwanted calls from ONLINE Information Services, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
ONLINE Information Services, Inc. Credit reporting incorrect information on credit report information is not mine November 11, 2016 - - continues to place a collection account on my credit report. I have disputed this several times and they have previously removed, only to insert it back on my report again. The account is something regarding " online information services '' to which i have never had an account.... |
ONLINE Information Services, Inc. Credit reporting incorrect information on credit report information is not mine February 7, 2016 - I have never had an account with - energy. My electric services when living in - NC was with - - for some years ( which was taken over by - - in -, i believe that is when the merger happened ) and I never had a lapse in my electric service due to an amount due. In - I moved out of - and have had my electric services with - - since. I did contact 'Online Collections ' in - of - and requested documentation outlining what the debt was for along with the time frame debt occurred. I was told ' You just dont like to pay your electric bill ''? I was also told -... |
ONLINE Information Services, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 16, 2015 - - works for Online Information Solutions about my $300.00 some debt for - -. The only reason he has my information was because I called the debt recovery solutions company because I do want to pay my debt, when I can. I explained I want to buy a house, but paying all my debts at the price they are is something I ca n't do at the moment. I wanted to see if they would settle for a less amount. It turns out they would n't, but I said I would pay when I can. Instead of trusting that I will pay when I can, - is constantly calling my phone leaving voicemail after voicemail. Today he ca... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 13, 2015 - I received a letter in the mail claiming that I owe debt to a creditor for my daughter that was sent to ONLINE Information Services ( dba ONLINE Collections ). I called the debt collection company to get their professional license number and they refused to give it to me. Also, when they tried to verify my account info and asked for the last - digits of my social security number and my daughter 's date of birth, the information they have on file was incorrect. Further, my first name on the letter was spelled incorrectly. I believe this is a fraudulent company and a scam to collect persona... |
ONLINE Information Services, Inc. Credit reporting incorrect information on credit report account status October 26, 2015 - I had an account w - - -, this was paid last year. A collector just posted this account on my credit as a new collection when it is not, dropping my credit score over - points. This is the company illegally collecting a paid debt : ONLINE COLLECTIONS - - -, NC - ( - ) - ... |
ONLINE Information Services, Inc. Credit reporting incorrect information on credit report account status October 22, 2015 - On -/-/-, Online Collections signed for and received a certified letter from me in which I explained to them that I was disputing the debt that they had placed on my credit report and was requesting validation and removal of the account due to reporting errors and the account being beyond the statute of limitations in the state of Arizona which is 3-6 years depending on debt type. I further requested something with my signature in order to prove that the account was even mine. The sent me a statement that only showed what they say I owed and that was pretty much it. The date of the accoun... |
ONLINE Information Services, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt October 15, 2015 - Online collection -, never contacted me but instead placed a collection on my credit report -, for a debt I knew nothing about so I contacted experian to check into this ( A DISPUTE ) 3 days later they said it was legit and would stay on my file so I contacted - - at - about account no. - with them. On - it 's acct. No. -. Anyway they said it was a teco bill I owed in - fl. I 've never lived there. But I contacted - and spoke with - I 'd # - he looked and found absolutely nothing but my current acct - and stated if it was legit they would have sent notice... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 14, 2015 - Online Collections reported a debt as unpaid open collections years after it has been paid. This misrepresentation is a violation of FCRA. ... |
ONLINE Information Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 30, 2015 - Online Collections submitted a $190.00 collection for - - - and failed to send me any notification to my known address on my credit report for over 2 years. This is in direct violation of Federal Law. Since I never knew about debt they failed to disclose it to me by not sending me a 30 day notice before placing it on my credit file with caused adverse reaction to my credit file in which they are liable to the fullest extent under law. ... |
ONLINE Information Services, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt September 29, 2015 - - - - - - Contacted extended family members of mine asking for me by my maiden name, which I 've been married for a long time. They claimed I had a debt and disclosed a dollar amount to the family members, but never stated what the debt was supposedly for, nor have they every contacted me. When I have tried to call it has either been a fast rapid busy signal or the person on the other end wants me to provide my SS # and personal information before they 'll speak with me about this supposed debt under my maiden name. I believe strongly it 's a scam, but regardless they keep calli... |
ONLINE Information Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - I did not receive a written or verbal notice giving me the opportunity to dispute or pay the debt. I was made aware of the debt when my credit report was pulled recently for a home purchase. This collection did not appear on my credit report pulled -/-/2015. ... |
ONLINE Information Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - ONLINE COLLECTIONS- - -, -, NC - ( - ) -This company claims they sent one letter to me regarding this debt and then attached to my credit report. I never received letter and they say since they did not receive returned mail, they had right under federal law to report to credit bureau. One supposed letter and no phone calls is hardly due diligence to notify me before impairing my credit score. ... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 13, 2015 - A business was created under my name without my consent or permission, I have asked several times for the debt collector to remove my number. They called yet again today and when I told them it was not my debt they became rude and harassing. ... |
ONLINE Information Services, Inc. Credit reporting incorrect information on credit report account status June 20, 2015 - In -/-/-, I signed a - year home residential rental agreement - - -, -, FL -. I opened an account with - - at the same time. When my lease expired in - - paid the balance, to close the account, and moved out. Almost - yearslater, - - - sent my closed account to a collection firmwith a balance of $280.00. They never sent me a notice although I updatedmy address with - shortly after moving. ... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 19, 2015 - -. Received an - -/-/- under insurance with - - at - - in NJ. I had received a different kind of - -/-/- and followed the same course of action for this - ( which i had no disputes ) -. - - did the - which means they had received pre-authorization from -, otherwise i would be denied my appointment. -. -/-/- i check my credit report and find a debt collection for - for the - -/-/-. -. -/-/- I Call - and they said I do n't owe but it was n't paid because - - did n't follow the rules. -. - sends me a letter... |
ONLINE Information Services, Inc. Debt collection false statements or representation impersonated an attorney or official June 3, 2015 - Online Information is a collection agency is reporting on my - credit file incorrect illegal information because they are not a lender. The law states at no times does a collection agency become a lender so this type of reporting is illegal. They do n't have the rights to report account type-open nor pay status-in collection nor loan type-collection agency/attorney because this is not a loan. ... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 2, 2015 - Someone purchased lights in my name without my permission. I reported it to the company and requested that they remove the items from all - credit bureaus. The company failed to do so. ... |
ONLINE Information Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt May 26, 2015 - This showed up on my credit reports. I have never heard of these people. I have no contact information, there web site does not give a mailing address. How can I get legal validation if there is no way to write them? ... |
ONLINE Information Services, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt May 22, 2015 - I received messages from my former employer that a debt collection company was calling them several times a day for me. I have not worked at that company for over a year and they never called while I was working there. Today, I received a call from them. In the message they disclosed private information about my debt collection. ... |
ONLINE Information Services, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to May 15, 2015 - I owe for a past due utility bill from -/-/-. I received a notice - -/-/- that I owe $90.00. I responded back - -/-/- disputing amount, I needed proof. ( I currently have the same company providing my electric service ) - -/-/- I received proof of the outstanding balance. I called the utility company several times over a - week period, finally received confirmation that the balance exists. - -/-/- I called and spoke to - - because his company has already added this as a collection to my credit report. I want to pay the past due amount in full and... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 6, 2015 - We moved out of - - - -, - - Illinois on -/-/-. The house was officially foreclosed by - - Bank on -. - illinois is trying to collect money from us in the amount of $2700.00 for service date of -/-/- and has reported us to equifax. We have made several attempts to get this charge removed from equifax but equifax refuses to verify the date of service from - Illinois and will not remove this collection account from our credit report. We are hoping that you might be able to help us with this matter. - illinois should not have waited 6 years to repor... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 30, 2015 - ONLINE SPLIT JOINT ACCOUNT IN - IN A EFFORT TO COLLECT ON DEBT INDIVIUALLY, TRYING TO UNLAWFULLY COLLECT DEBT FROM - -. ... |
ONLINE Information Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received April 17, 2015 - I was not properly notified of a debt that I am willing to pay. I never was mailed a bill or able to settle my account which I would have willingly done. This only came to my attention when the debt hit my credit report, 9 months after the collection agency reported they received it. The company stated it was illegal to deletethe account according to the Fair Credit Reporting Act and that statement in itself, is actually a violation of the Fair Credit Reporting Act. ... |
ONLINE Information Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 6, 2015 - Provider under contract with - - to accept their payments. Provider is refusing to honor contractual obligations and trying to collect more from me than the insurance company says I owe. ... |