ONLINE Information Services, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt

ONLINE Information Services, Inc. Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Florida

Online collection -, never contacted me but instead placed a collection on my credit report -, for a debt I knew nothing about so I contacted experian to check into this ( A DISPUTE ) 3 days later they said it was legit and would stay on my file so I contacted - - at - about account no. - with them. On - it 's acct. No. -. Anyway they said it was a teco bill I owed in - fl. I 've never lived there. But I contacted - and spoke with - I 'd # - he looked and found absolutely nothing but my current acct - and stated if it was legit they would have sent notice to me at the - address. So I called - - back and he said he 'd look into it he determined it was a man I had resided with/ worked for back in the - and early - but said I 'd cosigner for this man. After a few days of working together to figure this out he determined it was n't legit '' and then proceeded - - - 2015 to say '' 15 minutes after our conversation yestarday the bill was dropped from your experian account '' I asked so it 's removed he said yes I thanked him and hung up. The next day I checked credit carmaker it 's still there so I did a free check on experian it was still there too. So not being sure how long it would take for experian to remove it on thier end I have waited more than 2 months and it is still there. So for 3 days I 've been calling - - and leaving messages but he wo n't return my calls.

ONLINE Information Services, Inc. customer in Florida
Oct 15, 2015

* Source: CFPB Complaint Database

ONLINE Information Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how ONLINE Information Services, Inc. handled their complaint

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