Review and analysis of over 29 Installment Loan complaints against Duvera Billing Services, LLC
Duvera Billing Services, LLC consumers have reported over 29 official complaints related to Installment loan. Out of the 29 consumer complaints against Duvera Billing Services, LLC, 14% were disputed by the consumer (i.e. the consumer was not happy with how Duvera Billing Services, LLC responded to their complaint) and 93% were processed in a timely manner. 21% of consumer complaints against Duvera Billing Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Duvera Billing Services, LLC Consumer Loan managing the loan or lease June 16, 2016 - Since receiving the loan, Duvera Financial has made numerous mistakes with my credit card not going through. The very first month, they input the wrong expiration date, which put - returned payments on my account. There was also a card charged on my account that I do not own. Due to the returned payments, I was taken off the " 90 day '' plan and am now being charged daily interest rates.... |
Duvera Billing Services, LLC Consumer Loan managing the loan or lease March 22, 2016 - The agreement that I entered into had a 90 day Interest Rebate Promotion that states as follows : 90 Day Interest Rebate Promotion ( Rebate Processing Fee required ) Your contract includes a 90 Day Interest Rebate Promotion. Please note that finance charges accrue from the effective date of the contract and will be added to your account until paid in full. Any finance charges paid less a Rebate Processing Fee equal to the lesser of $40.00 or the finance charges incurred as of the payoff date will be rebated to you unless the 90 Days Interest Rebate Promotion has been invalidated because 1 ) ... |
Duvera Billing Services, LLC Consumer Loan managing the loan or lease January 27, 2016 - Went to pay loan in full ( $1500.00 ) within 90 days of no interest terms. Duvera financial revoked all terms of contract, applied back interest to date loan was originally issued because I was now calling 4 days past first payment date.Said I now owed Duvera $ -+ to Resolve loan. Refuse to help me resolve loan that day and still till now until I pay their demands. Now they say I owe them $2400.00 for a loan that is only 5 months old. ... |
Duvera Billing Services, LLC Consumer Loan managing the loan or lease January 19, 2016 - We needed our car repaired and the cost came to $1400.00 at - we did not have the cash so the manager said we could get a easy pay loan and set it up over the phone after giving our information to someone over the phone he handed me the phone and a man told me that I could pay it off in 90 days same as cash or I COULD PAY $140.00 for 12 months and I said I could do that and we had done that without fail the last 12 months never late. well on the 13 month they took another payment out so I called them and they were rude and said I owe for another year. they said I agreed to that no I did... |
Duvera Billing Services, LLC Consumer loan managing the loan or lease October 27, 2015 - I paid this loan off in - 2015. They processed a payment after the loan was taken out. I asked for a refund of the payment. I ended up receiving the refund through - - -. I have spoken to several different people and even sent my banking statement showing I never received a refund from them. The refuse to clear the account and it is negatively affecting my credit. I was hung up on 3 times while calling to speak to someone. I have someone arguing with me after I sent in the documentation of the what she asked. I would like this situation resolved immediately. ... |
Duvera Billing Services, LLC Consumer loan problems when you are unable to pay October 11, 2015 - I had some work done on my car -/-/15. 3 days later on -/-/2015, I was admitted to the hospital -. I contacted Duvera Financial in -, CA, to let them know right away, I would be - and i Asked if it would affect my contract. I was told everything would be ok, due to my - condition. I may only have a late fee of $10.00 attached to my acct. NOT that I owed the Full amount of $2800.00 on this contract, due to this 189 % interest rate, which I only had $1200.00 worth of work done on my car. Why am i Paying an additional $1600.00?!? Otherwise, I could of made plans or... |
Duvera Billing Services, LLC Consumer loan managing the loan or lease September 29, 2015 - I purchased a computer through - Computers in - and they pushed me to purchase the computer through Duvera Financial who was doing business as EasyPay Finance. They told me that the loan would be for 90 days and the installments would be finished within the 90 days. I recently found out that this was a lie and I am now being charged 189 % interest on my original loan. I received a contract that I had never seen or signed, but was digitally signed. Also my address on the contract is incorrect. Because of the incorrect address, which I assume was entered by the store clerk as I have never ... |
Duvera Billing Services, LLC Consumer loan managing the loan or lease September 29, 2015 - I got financed by DUVERA finance also known as easy pay for - dollars so I could buy my kids a puppy. The pet store clerk was misleading about the interest rate and when i advised i was - military he assured me that would be handled appropriately. ( i should have verified before i signed the contract ) I am now paying 189 % interest on my loan. When I called duvera they were rude and said that they do not have to lower my interest rate at all and they based it all on a loop hole. The woman i spoke to said SCRA didnt apply in my case and went on about a bunch of different contracts. She e... |
Duvera Billing Services, LLC Consumer loan managing the loan or lease September 22, 2015 - I made a payment for my installment loan via EasyPay Finance and to my surprise, it has not been processed yet. I did, however, receive a confirmation number but even then the payment has not reflected on my account after 2 days. I spoke to - representatives already and only - was able to help but was n't too professional either. The problem here is that if I made a payment on a certain day then it should be processed for that day. It seems to me as if EasyPay/Duvera Financial is just trying avoid payment to cause a delay purposely to see what they can get out of it. I have proof of ever... |
Duvera Billing Services, LLC Consumer loan taking out the loan or lease September 22, 2015 - I obtained a loan to purchase a bedroom set from a local furniture company. I had the cash on me to make the purchase but the store owner told me that I could build my credit by financing the furniture. the total was a little over - and I figured I could pay that off in no time while increasing my credit score. the furniture was financed through Duvera Billing. I have made my monthly payments on time which is - and checked the account and was floored to find that I still owe the same amount after 5 months of payments. I called Duvera to get more information and was appalled when the repr... |
Duvera Billing Services, LLC Consumer loan problems when you are unable to pay July 16, 2015 - Been try to pay of the account for - month and seem to never get any one who can help me get a good amount to clear the account out, they are also report to my credit report - time for - different account and when ask can I pay the lower amount they said no and said I must pay the high one that is - time the amount ... |
Duvera Billing Services, LLC Consumer loan managing the loan or lease June 25, 2015 - I purchaed a sofa from a local establishment $580.00. Total cost -. I requested to finance part of it. They use Duvera Financial but the minimum they would finance was $370.00 which I did. If I paid it off in 3 mon. it was interest free. I could not afford to do that. I received the contract from them in the mail 2 weeks later and charged me 189 % interest. Is this legal? I ca n't afford this. Do I have any recourse? They will do nothing about it over the phone. ... |
Duvera Billing Services, LLC Consumer loan problems when you are unable to pay April 14, 2015 - I took out a loan through Duvera Financial to finance a gas scooter so that I could get back and forth from work. After having to contact the CFPB over Duvera changing my interest rate and payment amounts agreed on, their were no issues. Then this past week, on -/-/15, I logged into the payment portal, and made my monthly payment, as I have every month, - single payment a month. However, on -/-/15 at approx. -, I noticed that the payment I submitted had processed through, but an additional payment was taken out of my bank account for the same amount, on -/-/15. I immedi... |