Amex Installment Loan Complaints

Review and analysis of over 10 Installment Loan complaints against Amex

Amex consumers have reported over 10 official complaints related to Installment loan. Out of the 10 consumer complaints against Amex, 30% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Installment Loan Consumer Complaints


Amex Consumer Loan problems when you are unable to pay

May 24, 2016 - I am a - year old widow with serious health issues. When I - I had - and went to a - - for several weeks with ultra high co-pays in addition to medication co-pays. Because I could no longer make payments to a debt management company, for distribution to American Express, - - - and - - Master Card I was dropped from the program. Now the above companies are demanding payment, but I am currently unable to pay. My only source of income is Social Security. In terms of health care I am a member of a Medicare HMO with high co-pays. My - has been struggling for the pa...

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Amex Consumer Loan problems when you are unable to pay

May 19, 2016 - I went on a debt management plan to take care of credit accounts, one of which is this Amex ( Gold Card ) account. It had - parts, a revolving credit part and a pay in full part. The revolving part was the only part that could go on debt management. In spite of the fact that the payments have gone out to Amex through the debt managemnt plan, my account was reported out to the credit bureau as past due - 30/60 and just this week, 90 days past due. I called American Express about this - both the group that handles the debt management portion, and Amex 'proper '. The debt management group sa...

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Amex Consumer Loan managing the loan or lease

April 27, 2016 - We own a - ( - ) and were offered " Merchant Financing '' by American Express. I spoke with them at length about the amount of the loan, how it was to be paid back and what payback was based on. The way the loan is repaid is within a year period, they pull a percentage of the credit card payments to the business before they hit our bank. My understanding after numerous conversations and seeing the numbers in the contract, was that the repayment was based solely on our last year 's income. I figured this was a good, smart way to structure a loan since we are a fairly new and growing -....

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Amex Consumer loan problems when you are unable to pay

May 30, 2015 - I got a levy from this company -. It is an account that is over - years old. I would like to settle - accounts ASAP. ...

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Amex Consumer loan managing the loan or lease

May 6, 2015 - I filed a dispute with AMERICAN E-PRESS in regards to a charge which was on my card for $350.00 on - -. I was told I would get an email updating me on the status of said dispute on - - and - -. I got neither. I was told by an agent that the status had been changed and I was going to be granted a refund on - - for the full amount. I called back to check later that day ( -/-/- ) on my refund and was told they had no record of that in the notes and I requested to speak to a supervisor. I was then transferred to - a supervisor present and was told she did not ...

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