Review and analysis of over 60 Va Mortgage complaints against Flagstar Bank
Flagstar Bank consumers have reported over 60 official complaints related to VA mortgage. Out of the 60 consumer complaints against Flagstar Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Flagstar Bank Mortgage loan servicing, payments, escrow account February 27, 2017 - New mortgage in 2015, with fixed rate of -. Mortgage payment has gone up over $300.00 since the origination of the loan, becoming harder to make payments. We have decreased insurance to help lower payments but they keep raising payments.... |
Flagstar Bank Mortgage loan modification,collection,foreclosure January 4, 2017 - I lost my job and I am late on my mortgage payments. I want to work out a suitable solution for the bank and myself. The bank sent me a packet, I completed it and returned it to them. Approximately - later I received a notice that my submission was incomplete and I needed to resubmit certain documents. I faxed these docs to the number listed. Another - weeks passed and I received a document taped to my front door saying my home was scheduled for Sheriffs sale on -/-/2017. I am just looking for an opportunity to solve this issue, to include selling my home if necessary. I just need to s... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 6, 2016 - Hurt on job -/-/-. Fired -/-/- ( Performance ) Never been in trouble. Collecting workmanship comp. After 7 months of NO PAY. Flagstar is the Lender on a VA HOME Loan. In the process of rectifying issue. Need to Refinance lower interest rate. Always Way too High. - never explains anything to me. I paid 6 moths of low payments NEVER late!! Bad credit report and they never even gave me options. I have equity in my home. Should I not be aware of my choices? I receive money and pay them whatever they say, Ive never been in such a place. Im a hard working veteran WHO got hurt was fir... |
Flagstar Bank Mortgage loan modification,collection,foreclosure May 24, 2016 - -/-/- I was unable to make house payments. I did paperwork with Flagstar Bank to conduct a short sale. We had aprox -- offers the bank never responded to any of them. Then I did the Deed In lieu paperwork -/-/-. The bank has seem to have accepted the home but did not change the property out of my name. The bank has been paying the property tax on the home since -/-/-. This bank has substandard customer service. I have to do forms multiple times. I am - to - in 3 weeks and I need this issue resolved asap. ... |
Flagstar Bank Mortgage loan servicing, payments, escrow account March 3, 2016 - I went through the loan modification process with Flagstar bank and my modification was approved with my new mortgage amount. My agreement from Flagstar bank and signed by - - on - -, 2016 as a true and certified copy. Since my new agreement, I have been making my payments on-time and I still receive collection calls from the Flagstar - - at -, today I have receive a call from -. I have informed Flagstar 's employees - that I have a new agreement in place, have made my payments and request the calls to cease but they have failed to do so. I have repeated ask if they ... |
Flagstar Bank Mortgage loan servicing, payments, escrow account February 20, 2016 - On - -, 2015 Flagstar Bank initiated a process for us to prove we had homeowner 's insurance active or they would place forced insurance on our house. This information was provided in full on - occasions, both -/-/2015 and -/-/2015 which included insurance coverage and the contact information of both our insurance agents. ( The coverage had moved to another carrier during this process. ) The coverage was by - name brand insurance agents which are easily contacted via the numbers we provided. With no notice, only a notice of " shortage '' in our escrow account, did we discover t... |
Flagstar Bank Mortgage loan servicing, payments, escrow account January 16, 2016 - I received a settlement in - based on harmful lending practices by Flagstar bank. The question I have is, this was a VA loan and the VA was never compensated for their part of the loan they backed, now I have a substantially reduced amount that the VA will lend me based on this. Is there a way to get the VA repaid? Also my credit report now states foreclosure redeemed, is there a way to have it removed all together? Thank you for your time ... |
Flagstar Bank Mortgage settlement process and costs August 6, 2015 - - - - with Flagstar Bank requested a notary correction letter via email on -/-/2015. The notary correction letter requested the complainant to attest to the year in which the mortgage was signed. The notary inadvertently omitted the year from the acknowledgment. In a phone call to the notary/attorney 's office, - - threatened to report the notary/attorney, who is also admitted to practice in bankruptcy court, to the bankruptcy court. This conduct is not only unprofessional on the part of - -, but also constitutes harassment and unlawful and/or unethical intimidation ... |
Flagstar Bank Mortgage loan servicing, payments, escrow account July 28, 2015 - I have a VA Loan. The original loan included cost for Mortgage - Hazard Insurance. After the first year, the issuer of the mortgage insurance, cancelled the policy. Though the policy was cancelled, the monthly mortgage cost stayed the same. The loan originator insisted that I again get an insurer to cover the loan. Subsequently, I found out that VA Loans per my category, do not require mortgage insurances ''. The loan originator has sense foreclosed and sold my property, even though, I have continued to pay my monthly mortgage up until they stopped receiving them ; returning my checks to me w... |
Flagstar Bank Mortgage settlement process and costs May 24, 2015 - I have a VA home mortgage loan with Flagstar Bank since -/-/- I received a letter dated -/-/- stating that my loan was transferred to - - - Bank and this was my 15 day notice, the letter was delivered by the USPS, first class on -/-/-. When I called Flagstar Bank to ask why it was being transferred, the customer service representative it is just banking, how it is done '' she then said because the loan was being transferred I would have a sixty day grace '' period to make the - payment to - bank. Asked about the letter being delivered with only 8 days left in th... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 24, 2015 - As a - employee, I was subject to unpaid - in - and - - and was looking at having to choose between mortgage payments and feeding the kids. Up to that time, every payment since - had been on time. I contacted the holder of my VA mortgage, Flagstar Bank, and was told to submit hardship paperwork and they would look at a loan modification or other solution. I submitted - and heard nothing back. Calls to my 'single point of contact ' - no one else could discuss the situation - went to voice mail and were never returned. Submitted again in - - ; no response. Called by a VA ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 14, 2015 - My husband is in the United States - - - and with the budget issues last -, his pay was frozen and we became behind in our mortgage payments. We called to try to work something out and we were told that we needed to pay, and that we should just borrow the money from someone. Finally some money from the - - started to come in ( we were 2.5 months - at this time ). We called to make a payment and they stated that we needed to make - payments ( which was a completely different story from when I had called a week earlier ) and they would not accept just - payment. Luckil... |
Flagstar Bank Mortgage loan servicing, payments, escrow account April 10, 2015 - My mortgage company Flagstar has illegally withdrawn close to $10000.00 from my bank account in the last 4 months, has mismanaged by loan and lost sensitive paperwork pertaining to my account access, has refused to acknowledge legal, signed paperwork and refuses to fully refund me. Counting the legit mortgage payments and the illegal withdrawals Flagstar made from my bank account in the last - months, I am now missing nearly $18000.00 and have nothing left in my bank account. - since I bought my house 2 years ago, I 've tried to add my wife as an authorized user on the mortgage accou... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 1, 2015 - My wife and I are a very strong couple. We have endured and have overcome all types of obstacles in our married life, but we have run across a scenario that we are struggling to manage on our own. Flagstar Bank is trying to sell our house through foreclosure, but is n't taking the time to try to help us save our home. The set of circumstances that led us to where we are today were beyond our control and no one at Flagstar has been willing to take the time to sort out the mess. We fell on hard times financially a couple of years ago and have been trying to recover since. I lost my job in 2012, ... |