Review and analysis of over 1,579 Other Mortgage complaints against HSBC
HSBC consumers have reported over 1,579 official complaints related to Other mortgage. Out of the 1,579 consumer complaints against HSBC, 21% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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HSBC Mortgage loan servicing, payments, escrow account November 10, 2015 - IN -/-/- I TOOK OUT A LOAN WITH HOUSEHOLD FIN FOR - AND MY PAYMENTS WERE - ON THE - OF THE MONTH ON A FI-ED RATE, AT SOME POINT THEY GAVE THE LOAN TO -, I CONT. TO PAY IN -/-/- THEY SOLD THE LOAN TO BENAFINICAL AND MY HUSBAND DIED IN -/-/- WHICH I CONT TO PAY WHEN I NOTIFY ALL PARTIES INVOLVED THEY SAID THAT MY NAME WAS NOT ON THE LOAN IN WHICH I DID SIGN SO I CONT TO PAY AND THEN THEY RAISED THE LOAN TO - TOLD THEM IT WAS A FI-ED RATE SAID NOT THERE PROBLEM PROVE IT AND I JUST CONT TO PAY -/-/- THEY TRIED TO RAISE MY LOAN AGAIN TOLD THEM I COULD NOT AFFORD T... |
HSBC Mortgage loan servicing, payments, escrow account November 2, 2015 - I currently have a 30 year decreasing interest rate loan with Beneficial a member of the HSBC Group. I have had this loan since - -, 2005. Under the terms of the loan, my interest rate will decrease by one quarter percent annually if all payments are made on time during the year, which has always been the case. This was done automatically until 3 years ago. For the past three years on my anniversary date the interest rate has not been decreased until I call and write letters to have the issue resolved. Since this has happened for three consecutive years, I feel Beneficial is behaving in ... |
HSBC Mortgage loan servicing, payments, escrow account October 7, 2015 - I applied to refinance my mortgage with - to get a lower fixed rate. - repeatedly tried to get a recent payment history from Household Finance Corp of Alabama ( HSBC ). This is required by - in order to get a loan approval and HSBC does not report to the credit bureau. This process has been going on since - 2015 with no resolution. HSBC refuses to fax the information and says mailing it will take up to 30 days. It has been well over 60 days without receiving the requested information. - and I have called the company over a dozen times. I believe that HSBC is trying to prevent me... |
HSBC Mortgage loan servicing, payments, escrow account July 17, 2015 - Four years ago I entered into a forbearance for my HSBC mortgage. Worst thing I could have done. I was unemployed and it did a job on my credit. I pay $1000.00 per month. Only - dollars goes to principal. In 8 years I pad off less than -. dollars. Now finally on my feet financially and they charge me - prepayment penalty plus $750.00 PMI for a close out. How can they charge me $750.00 for PMI on a close out. That makes my close out - which is more than my original mortgage in 2007. Something is wrong here. ... |
HSBC Mortgage credit decision / underwriting June 23, 2015 - I have been paying Beneficial Member HSBC Group for the last - yearsand I am in the final year of payment. I just found out that BeneficialNEVER reported this to the Credit Bureau. Is this legal? I have nevermissed a payment nor been late. This is - years that should have beenon my credit report. Please help! ... |
HSBC Mortgage loan modification,collection,foreclosure May 18, 2015 - I am currently working with - - Opportunities aHUD approved agent. We have been trying to lower my percentrate to allow me and my family to keep our home. I have hadseveral hardships over the course of our loan that has put meand my family under financial strain. We have been in the processfor a year and half now. Everything we do seems to be wrong. They have asked for check stubs, hardship letters, tax information, employer letters, unemployment information, bank statements, and credit reports. We have submitted theses packets at least - over the course of working with HUD. The packe... |
HSBC Mortgage loan servicing, payments, escrow account April 15, 2015 - I was notified that a creditor, HSBC, did not report to the credit bureaus my payments to - since -/-/-, -, and - - since -/-/-, even though they were all made on time. I have never missed a mortgage payment, and have been with them for ten years. After learning that this non-reporting does impact my score, I wrote a letter asking that they insert the payment information ASAP. They refused. HSBC account # - contact-. ... |