HSBC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

HSBC Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Jersey

IN -/-/- I TOOK OUT A LOAN WITH HOUSEHOLD FIN FOR - AND MY PAYMENTS WERE - ON THE - OF THE MONTH ON A FI-ED RATE, AT SOME POINT THEY GAVE THE LOAN TO -, I CONT. TO PAY IN -/-/- THEY SOLD THE LOAN TO BENAFINICAL AND MY HUSBAND DIED IN -/-/- WHICH I CONT TO PAY WHEN I NOTIFY ALL PARTIES INVOLVED THEY SAID THAT MY NAME WAS NOT ON THE LOAN IN WHICH I DID SIGN SO I CONT TO PAY AND THEN THEY RAISED THE LOAN TO - TOLD THEM IT WAS A FI-ED RATE SAID NOT THERE PROBLEM PROVE IT AND I JUST CONT TO PAY -/-/- THEY TRIED TO RAISE MY LOAN AGAIN TOLD THEM I COULD NOT AFFORD THIS AND THIS LOAN SHOULD BE PAID OFF BY NOW I MADE A PAYMENT IN -/-/- -/-/- AND -/-/- AND THEN THEY STARTED SENDING ME MY PAYMENTS BACK SAYING THEY ARE GOING TO FORECLOSE ON MY HOUSE TOLD THEM THAT I HAVE PAID THEM OVER - HOW DO I STILL OWE OVER -, THEY SAID THAT THEY CANT TALK TO ME I HIRED A ATTORNEY AND GAVE HIM POWER OF ATTORNEY AND THEY WONT TALK TO HIM, I FEEL AS THOUGH THEY ARE RIPPING ME OFF I NEVER MISSED A PAYMENT EVEN WHEN I DI MY CHAPTER - I CONT TO PAY THEM .. ALL I WANT IS MY PAYMENT HISTORY BECAUSE THEY ARE SAYING THEY WILL SETTLE FOR - I THINK THAT IS A BIT MUCH ON A - - LOAN I AM - YRS OLD AND - I CANT FIGHT THIS ANYMORE AND EVEN THOUGH MY HOUSE IS MY MAIN CONCERN CAN YO U PLEASE HELP ME

HSBC customer in New Jersey
Nov 10, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
In progress

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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