HSBC Mortgage department,
Other mortgage Loan servicing, payments, escrow account Pennsylvania
I was notified that a creditor, HSBC, did not report to the credit bureaus my payments to - since -/-/-, -, and - - since -/-/-, even though they were all made on time. I have never missed a mortgage payment, and have been with them for ten years. After learning that this non-reporting does impact my score, I wrote a letter asking that they insert the payment information ASAP. They refused. HSBC account # - contact-.
HSBC customer in Pennsylvania
Apr 15, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://us.hsbc.com/ |
Phone | (212) 525-5000 |
[email protected] | |
Address | 452 5th Ave Fl 22 New York NY 10018 |
HSBC | |
HSBC |
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