Shellpoint Partners, LLC Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Virginia

The mortgage servicer keeps contacting me to say that I owe them more money, after I have already sent in my payment. But they unable tell me why I owe the money or how many days were included in the compounding of the interest rate.

Shellpoint Partners, LLC customer in Virginia
Aug 16, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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