Google Inc. Other Bank Product/Service Complaints

Review and analysis of over 17 Other Bank Product/Service complaints against Google Inc.

Google Inc. consumers have reported over 17 official complaints related to Other bank product/service. Out of the 17 consumer complaints against Google Inc., 29% were disputed by the consumer (i.e. the consumer was not happy with how Google Inc. responded to their complaint) and 76% were processed in a timely manner. 6% of consumer complaints against Google Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


Google Inc. Bank account or service making/receiving payments, sending money

May 13, 2016 - I am writing this complaint in regards to the way my account has been handled. I have been continually lied to and intentionally misled about the fact that I was fraudulently billed over a period of SEVERAL months. -/-/-, I acquired a replacement cellphone from -. I had previously purchased a - application called - - with my first - cell and was unsure how to reinstall it on the replacement phone. I tried to contact the listed merchant with no response so I decided to contact Google. As I was searching for I tried to contact the listed merchant with no response so I decided...

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Google Inc. Bank account or service using a debit or atm card

March 8, 2016 - I attempted to dispute a charge, - from - of - on -/-/-, the transaction id is -. However, the rep ( s ) I spoke to did not understand which transaction and reason for dispute. The first rep I spoke with insisted the transaction in question is a - funds transfer on -/-/-, a day prior, which it is not. Again, the correct transaction is noted above. The charge is a deposit on a vehicle, which I attempted to cancel. However, the dealership refused and stated deposit is not refundable. They refuse even when vehicle has not been delivered and an option on the car is incorre...

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Google Inc. Bank account or service account opening, closing, or management

December 31, 2015 - I have a Google Wallet account which I use for several different services provided through Google, Inc. Abruptly, and without warning, my Wallet was closed. I was not provided a reason. They told me that there was suspicious activity, and asked for verification information. I provided : a photograph of my passport, a photograph of my Driver 's License, the credit card on file, another debit card from my current banking institution, and a photograph of myself with the date and time, confirming that I was who I purported to be. I have attempted to resolve this issue through their resolution ce...

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Google Inc. Bank account or service account opening, closing, or management

July 2, 2015 - Google - - '' calls - or - times a week to tell us we are in danger of losing our business opportunity. It is automated and SOOOO annoying ...

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Google Inc. Bank account or service deposits and withdrawals

June 3, 2015 - I opened an account with Google wallet which is pretty much a prepaid type of account. My stepfather deposited money for my birthday. I used this money for a hotel on vacation. The hotel over charged a few times and eventually submitted a refund. The day the efund cleared i got an email stating that my account had been suspended for violating terms. Google wallet refused to tell me which terms and stated they had the right to close account without reason. I had a positive balance of $190.00 on the account and they would not let me access it, stating that it would be refunded to the account l...

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Google Inc. Bank account or service account opening, closing, or management

May 29, 2015 - I opened a Google Wallet ( GW ) account and I connected it to a checking account. I received a $1800.00 payment from a rental tenant and then GW shut down the account and trapped my money inside the account. GW 's reason for shutting down my account was that I violated the terms of the agreement. GW refused to share what actions violated the agreement and they also refused to give me a chance correct or clarify whatever terms I may have violated. GW stated they would refund the money to me in 30 days then and they stated 60 days so I have no confidence that their process is fair ; it is cert...

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Google Inc. Bank account or service deposits and withdrawals

April 30, 2015 - I was charged an overdraft fee in the amount of - from Google Wallet, they took - dollars out of my account on -/-/-. Please note, this transfer was canceled the day before on -/-/-, I was assured funds would not be withdrawn. My bank, - - will not refund the fee as it is not their error. Please advise Google Wallet they need to refund the fee. My email address listed on my account is -- ...

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