CMG Financial consumers have reported over 37 official complaints. Out of the 37 consumer complaints against CMG Financial, 19% were disputed by the consumer (i.e. the consumer was not happy with how CMG Financial responded to their complaint) and 89% were processed in a timely manner. 5% of consumer complaints against CMG Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 17 | 24% |
| Loan modification,collection,foreclosure | 6 | 0% |
| Application, originator, mortgage broker | 5 | 40% |
| Settlement process and costs | 5 | 20% |
| Credit decision / Underwriting | 2 | 0% |
| Cont'd attempts collect debt not owed | 1 | 0% |
| Other | 1 | 0% |
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Stop CallsCMG Financial Mortgage loan servicing, payments, escrow account March 21, 2016 - We closed our loan - - 2016. When I finally got the paperwork about the loan servicer I attempted to go online and set up an automated payment. The website said my SS # / Loan # did not match. I called up and was told the " correct '' loan # ( different than on the paperwork mailed to me ). I then went in again and got the same error with the new loan #. The customer service # - was automated. When you selected the option to speak with a representative it would redirect you to a disconnected #. If I had not actually applied and closed on a loan I would think this was fraud. ... |
CMG Financial Mortgage loan modification,collection,foreclosure March 4, 2016 - I was seeking assistance with my FHA mortgage and after several months of sending in documents I was offically denied on -/-/16. My loan denial was mailed to me amost 7 days later with a turnaround time of 14 days to appeal me denial. Not only did I not have ample time to respond bit I was not given a specific reason on why I was denied. ... |
CMG Financial Mortgage loan modification,collection,foreclosure November 17, 2015 - I applied for assistance in saving my home with my servicer, CMG Financial, on -/-/2015. I hired an attorney to help me submit my paperwork. My attorney confirmed CMG Financial received my full and complete application and all financials on -/-/2015. My attorney called CMG Financial several times for an update after the submission ( actual dates -/-/2015 - told only option was to leave a message ; -/-/15 - told only option was to leave a message ). No calls were ever returned. CMG Financial never sent out any letters per RESPA Reg - ( - ) that they received the appli... |
CMG Financial Mortgage loan servicing, payments, escrow account November 15, 2015 - Completed FHA - refinance with appraisal in - 2015 with CMG. Paid $510.00 for appraisal all documents were correct at closing and all mortgage documents and FHA documents signed at closing reflect correct Mortgage Insurance Premium ( MIP ) of .0080 % for - months. ( See attached docs ) CMG sold rights to loan before first payment due. After I made first payment I noticed that the servicer - was deducting to much money from my escrow account for MIP. Contacted - and they informed that the loan was closed with FHA as - Refi without appraisal and the MIP was .0085 % for 30 yea... |
CMG Financial Mortgage loan modification,collection,foreclosure September 9, 2015 - I fell behind on my mortgage when I became ill earlier this year and was admitted to the hospital. Now that I am fully recovered I would like to save my home. I hired an attorney to assist me in applying for assistance from my mortgage servicer, CMG Financial / CMG Mortgage. My attorney recently contacted CMG Mortgage to submit my application and complete financial package and they are refusing to accept my application for assistance. According to my attorney, this is in violation of RESPA Reg -. CMG referred us to their attorney, - -, and said they are handling the mortgage now. My atto... |