Review and analysis of over 17 complaints against CMG Financial
CMG Financial consumers have reported over 17 official complaints related to Loan servicing, payments, escrow account. Out of the 17 consumer complaints against CMG Financial, 24% were disputed by the consumer (i.e. the consumer was not happy with how CMG Financial responded to their complaint) and 94% were processed in a timely manner. 6% of consumer complaints against CMG Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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CMG Financial Mortgage loan servicing, payments, escrow account March 21, 2016 - We closed our loan - - 2016. When I finally got the paperwork about the loan servicer I attempted to go online and set up an automated payment. The website said my SS # / Loan # did not match. I called up and was told the " correct '' loan # ( different than on the paperwork mailed to me ). I then went in again and got the same error with the new loan #. The customer service # - was automated. When you selected the option to speak with a representative it would redirect you to a disconnected #. If I had not actually applied and closed on a loan I would think this was fraud. ... |
CMG Financial Mortgage loan servicing, payments, escrow account November 15, 2015 - Completed FHA - refinance with appraisal in - 2015 with CMG. Paid $510.00 for appraisal all documents were correct at closing and all mortgage documents and FHA documents signed at closing reflect correct Mortgage Insurance Premium ( MIP ) of .0080 % for - months. ( See attached docs ) CMG sold rights to loan before first payment due. After I made first payment I noticed that the servicer - was deducting to much money from my escrow account for MIP. Contacted - and they informed that the loan was closed with FHA as - Refi without appraisal and the MIP was .0085 % for 30 yea... |