CMG Financial Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Missouri
We closed our loan - - 2016. When I finally got the paperwork about the loan servicer I attempted to go online and set up an automated payment. The website said my SS # / Loan # did not match. I called up and was told the " correct '' loan # ( different than on the paperwork mailed to me ). I then went in again and got the same error with the new loan #. The customer service # - was automated. When you selected the option to speak with a representative it would redirect you to a disconnected #. If I had not actually applied and closed on a loan I would think this was fraud.
CMG Financial customer in Missouri
Mar 21, 2016
* Source: CFPB Complaint Database
CMG Financial response to complaint:
Closed with explanation
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