Stop CMG Financial Phone Harassment

Resources for resolving common issues with CMG Financial products and services

You can reduce the number of unwanted calls from CMG Financial you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New CMG Financial Consumer Complaints


CMG Financial Mortgage loan servicing, payments, escrow account

March 21, 2016 - We closed our loan - - 2016. When I finally got the paperwork about the loan servicer I attempted to go online and set up an automated payment. The website said my SS # / Loan # did not match. I called up and was told the " correct '' loan # ( different than on the paperwork mailed to me ). I then went in again and got the same error with the new loan #. The customer service # - was automated. When you selected the option to speak with a representative it would redirect you to a disconnected #. If I had not actually applied and closed on a loan I would think this was fraud. ...

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CMG Financial Mortgage loan modification,collection,foreclosure

March 4, 2016 - I was seeking assistance with my FHA mortgage and after several months of sending in documents I was offically denied on -/-/16. My loan denial was mailed to me amost 7 days later with a turnaround time of 14 days to appeal me denial. Not only did I not have ample time to respond bit I was not given a specific reason on why I was denied. ...

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CMG Financial Mortgage loan modification,collection,foreclosure

November 17, 2015 - I applied for assistance in saving my home with my servicer, CMG Financial, on -/-/2015. I hired an attorney to help me submit my paperwork. My attorney confirmed CMG Financial received my full and complete application and all financials on -/-/2015. My attorney called CMG Financial several times for an update after the submission ( actual dates -/-/2015 - told only option was to leave a message ; -/-/15 - told only option was to leave a message ). No calls were ever returned. CMG Financial never sent out any letters per RESPA Reg - ( - ) that they received the appli...

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CMG Financial Mortgage loan servicing, payments, escrow account

November 15, 2015 - Completed FHA - refinance with appraisal in - 2015 with CMG. Paid $510.00 for appraisal all documents were correct at closing and all mortgage documents and FHA documents signed at closing reflect correct Mortgage Insurance Premium ( MIP ) of .0080 % for - months. ( See attached docs ) CMG sold rights to loan before first payment due. After I made first payment I noticed that the servicer - was deducting to much money from my escrow account for MIP. Contacted - and they informed that the loan was closed with FHA as - Refi without appraisal and the MIP was .0085 % for 30 yea...

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CMG Financial Mortgage loan modification,collection,foreclosure

September 9, 2015 - I fell behind on my mortgage when I became ill earlier this year and was admitted to the hospital. Now that I am fully recovered I would like to save my home. I hired an attorney to assist me in applying for assistance from my mortgage servicer, CMG Financial / CMG Mortgage. My attorney recently contacted CMG Mortgage to submit my application and complete financial package and they are refusing to accept my application for assistance. According to my attorney, this is in violation of RESPA Reg -. CMG referred us to their attorney, - -, and said they are handling the mortgage now. My atto...

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