Review and analysis of over 11 complaints against Continental Finance Company, LLC
Continental Finance Company, LLC consumers have reported over 11 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 11 consumer complaints against Continental Finance Company, LLC, 18% were disputed by the consumer (i.e. the consumer was not happy with how Continental Finance Company, LLC responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Continental Finance Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement December 9, 2016 - I filed a complaint about my Verve credit card backed by continental finance on -/-/2016, complaint number -. I filed the complaint because I had provided documentation supporting my fraud complaint to them directly. I reported my card stolen to them, provided the police report, and my letter of incarceration, as well as the affidavit of fraud that they requested I fill out and return. They had removed a good deal of the charges but were still trying to get me to pay $230.00 before re-issuing me a card and stated that these were late fees. I called to check the status of my fraud compla... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement October 11, 2016 - I requested a replacement card with Continental Finance ( Matrix Card ) in - 2016, and updated my address. I never received the card in question and due to being unable to login to my account ( it is linked to the card directly, and locks if you 've requested a new card ). I called to make payments and request the card AGAIN, and was sometimes met with a " it is late ''. So I would make my account " current '' and request the card again, leading me to believe that I was paying and would not owe until the next month. Fast forward through months of this rinse repeat cycle to today, ( sometime... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement January 24, 2016 - About a couple of weeks ago I received a phone call from a collection company from -. The lady was very nasty requiring a payment to settle a collection account. I ended the call, but I was curious about why someone called me to settle an account. I went to - to investigate where the call came from and it is from - - - from -, NM. My concern is that she is part of stealing my identity. Then immediately I went to - to verify my credit information. Sure enough, I found to credit cards that someone else opened using my information. I have no knowledge on either one of these a... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement November 14, 2015 - My card with Continental Finance was compromised about a year and a half ago, and the issue had been cleared up. About six months later my card was charged again by the same company from the first time. I was told when I called that the fraud department would be sending me an affidavit, and I told the company I also needed a copy of my bill ( I could not log on the website to see which charges were mine and which were fraud ). I called them back weeks later to report that nothing ever showed up, and they said they would resend it. By the third phone call, I asked for the dates they sent these ... |
Continental Finance Company, LLC Credit card identity theft / fraud / embezzlement November 10, 2015 - On -/-/- someone opened a credit card account using my stolen identity with Continental Finance/- Bank. The card balance became delinquent and was subsequently charged off. I became aware of this fraudulent card account on my credit reports -/-/-. -/-/- I faxed a police report to the credit card company and requested the removal of the account from all - credit reporting agencies. I have faxed this request dozens of times and made several calls since then, and the account is still not removed from my credit reports. The credit card company has now asked me to send them a c... |