Review and analysis of over 423 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 423 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 423 consumer complaints against GE Capital Retail, 14% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
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GE Capital Retail Credit card identity theft / fraud / embezzlement September 17, 2015 - I am a victim of identity theft. I disputed this Belk account multiple times, and requested validation. This account does not belong to me and I want it deleted from my reports immediately. The debt validation including the original application was sent to me by the company, and shows the account was opened by someone living in another state that I have never lived in. The same state in which the majority of the identity theft took place. It is obvious this person just used my first name, date of birth, and social security number to open a fradulent account. Very clear cut identity theft. ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement July 10, 2015 - On Friday - - I contacted Synchrony Bank, the issuer of my Walmart Mastercard, to inquire as to the status of a check I had sent over a week earlier as payment which still had not posted. The agent, -, gave me a run around, first telling me the check never arrived, so when I stated I will have to do a stop payment, he told me no, the check has arrived but has not been processed. I then asked to speak to a supervisor, he refused. I had to ask - times in total before the agent would transfer me. While on hold for a supervisor, I received an email security alert from Walmart that some... |
GE Capital Retail Credit card identity theft / fraud / embezzlement July 9, 2015 - I was sent an email offering - at a low cost. I checked the internet to inquire about negative information on the business and found nothing. It was -/-/- and I asked my husband would he make me a - gift of the -. He said if I could pay the bill in - months I could do it. I visited the clinic to get my questions answered. After being told the - would cost $-, the intake person encouraged me to get it financed through Care Credit (a subsidiary company of Synchrony Bank). I was given the brochure and was told to ask them about --month financing. I was unsure about openi... |
GE Capital Retail Credit card identity theft / fraud / embezzlement July 8, 2015 - we applied for a mortgage loan, and this error is reporting on both our credit. we mailed letters to all - bureaus and a direct letter to SYNCB/Care Credit to remove this account that is not ours. It was removed off my wife 's credit file, but it still remains on mine. We ca n't proceed until this problem is fixed. ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement June 19, 2015 - Good morning, In - of this year I noticed fraudulent charges on my - - credit card. I called the credit card company and advised them of the charges and closed the account. It was quite obvious to see that the charges were not mine. I have a very consistent record of purchases, dollar amounts and purchase locations. The phone representative said he could easily see the charges were not made by me. He told me the card was closed immediately and that no more charges would be put on my account. I told him I did not want another credit card reissued. I then paid my legitimate card purchas... |
GE Capital Retail Credit card identity theft / fraud / embezzlement June 10, 2015 - On -/-/2015 I received an inquiry from TJ Maxx. This inquiry was unauthorized and I politely explained that to - different people in the credit services fraud department. I asked them to contact the credit bureaus where my credit was pulled and informed them that the inquiry was unauthorized and I was told that they could not do anything about anyone using my information. I was told by everyone I spoke to that no application was opened in my name and for me to call them myself and inform them that the inquiry was unauthorized. I have never spoke to such rude individuals in my life. I have... |
GE Capital Retail Credit card identity theft / fraud / embezzlement June 10, 2015 - On -/-/2014 I received a letter from Care Credit. This inquiry was unauthorized and I politely explained that to - different people in the credit services fraud department. I asked them to contact the credit bureaus where my credit was pulled and informed them that the inquiry was unauthorized and I was told that they could not do anything about anyone using my information. I was told by everyone I spoke to that no application was opened in my name and for me to call them myself and inform them that the inquiry was unauthorized. I have never spoke to such rude individuals in my life. I ha... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 30, 2015 - On - -, 2015, I have noticed that I was being alerted by - that GE capital has pulled my credit report without my consent. Someone has used my social security number in order to used my credit. I asked the bank for a copy of the application, but someone reason a rep was able to give me that information before, but know as I had called back on -, the rep refused to give me that information, as I was able to get the information before, but i have misplaced it, i did not authorize this company to pull my credit report without my consent, i am trying to file a police report about the p... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 29, 2015 - Paypal opened a credit card account without my knowledge on -. I do not even have an account with PayPal. Someone charged $1000.00 to this credit card account. I knew nothing about the account until I received a letter from a collections company ( - - - - of -, IL ). I called - - - and reported the account as fraudulent. - returned the account to PayPal and - Bank. I contacted - Bank through their web site to report the fraudulent account and was referred to PayPal. I will contact PayPal once their call center opens to report the account as fraudulent. ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 28, 2015 - Old Navy Credit Card has been charging a monthly minimum payment lets say of $50.00 per month. Over the past year of payments of making no less than the minimum amount owed the balance for cash advances has increased $37.00. A portion of my minimum payment each month comes from these cash advances ( lets say $8.00 ) and when making the minimum monthly payment only ( $3.00 ) is being applied to that balance, hence the increase in the balance. This includes instances in which I have paid more than the minimum monthly payment on the account. ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 27, 2015 - -, the credit reporting and credit monitoring company, processed fraudulent reoccurring charges to my PayPal credit card for their credit monitoring services for - identities that did not match my credit card information. Although - agreed to refund the charges, as a credit monitoring company would you think they should more closely monitor the actions of their own customers - both myself and the other identities? This makes me wonder if the - identities that were attempted and successfully charged on my credit card were targets of another party trying to capture data about the ide... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 25, 2015 - On -/-/2015 My credit card info was high jacked online ... and used to make - purchases at a Company in - - called - - - - - '' the charges were for $180.00 plus a Foreign transaction fee of $5.00 and another purchase of $270.00 with a Foreign Transaction fee of $8.00. I noticed the charges immediately as I was on online trying to making an airline purchase at - 's website. I was having difficulty so I called - Customer to help me order the tickets. When I finished the call ... from home -, Massachusetts it was late in the evening of - -, 2... |
GE Capital Retail Credit card identity theft / fraud / embezzlement May 16, 2015 - Credit card company called me to inform of suspicious charges. When I called back, they could not verify my identify based on the information I gave. After further research, it was determined that someone had stolen my personal information. That person had called credit card company to report my card stolen and then opened a new account. They also changed the information on my account to include address and phone number. I was also told that they were able to change my mother 's maiden name on the account. How can someone be allowed to change that? It is a fixed value. The company did not rais... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 25, 2015 - I have recently received repeat calls from - regarding an account. I have never did had or requested an account with -. I refused to give the caller any of my information. I then started to receive calls from Florida. Today I received a catalog for camera and photo supply at my home today, so i decided to run my - credit report. I use the - free report. I noticed there appeared to be an attempt to get a JC Penny card closed - years ago reported as stolen last month. I have not had any business with the credit department of JC Penny so many years I can not remember. I believe son... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 20, 2015 - Identity Theft ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 16, 2015 - I am a victim of ongoing identity theft on or about -/-/- someone opened a Sam 's Club - Credit using my personal information as the personal credit guarantor. I recently discovered this when I checked my personal credit report and discovered that a Sams Club - account was opened and charged off. The name of the creditor is Synchrony Bank. I written Synchrony Bank about this issue -/-/- I have n't received any written response from the bank. ... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 15, 2015 - I cancelled my Amazon.com Store Card about 6 weeks ago via telephone contact. I made purchases from Amazon.com online in -, 2015. I selected Visa for my payment method for each purchase. I just got a bill from Synchrony - for the purchases that I made. Synchrony - is the processor for the Amazon.com Store Card. I contacted Amazon and they told me that-- My Store Card was still active. - That when you have a Store Card no matter what payment type you select the purchase is automatically put on the Store Card. This is called HIJACKING '' and is illegal. I never signed up for a... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 14, 2015 - I needed emergency dental help and found - - - -, OH - was to apply for credit with Synchrony bankvia the www, I was approved for $200000.00 and was given a code oraccount number - on -/-/-. On the website www.carecredit.com I was able to pick 64 months for payment at $35.00 26 % interest so I took the account number to - - butbefore I would accept the $35.00 payments I wanted the assurancefrom Care credit whom was speaking for and or for Synchrony Bankthat the payments will in fact be $35.00 via phone call with a personrepresenting the bank and or care cre... |
GE Capital Retail Credit card identity theft / fraud / embezzlement April 11, 2015 - I received a letter from Synchrony Bank stating that my request for a credit card with a retail store ( AE OUTFITTERS ) has been denied, however I have never applied for a credit card with this store. I have shopped at AE stores and at their online store before, however I have never applied for a credit card. Additionally, the reason given for the denial is no credit bureau file '', which is incorrect. I did check my credit report with - just now and everything looks fine and no credit inquiry from Synchrony Bank is listed. ... |