GE Capital Retail Credit Card Complaint

Identity theft / Fraud / Embezzlement

GE Capital Retail Credit card department,

Identity theft / Fraud / Embezzlement Ohio

I needed emergency dental help and found - - - -, OH - was to apply for credit with Synchrony bankvia the www, I was approved for $200000.00 and was given a code oraccount number - on -/-/-. On the website www.carecredit.com I was able to pick 64 months for payment at $35.00 26 % interest so I took the account number to - - butbefore I would accept the $35.00 payments I wanted the assurancefrom Care credit whom was speaking for and or for Synchrony Bankthat the payments will in fact be $35.00 via phone call with a personrepresenting the bank and or care credit. I remember that after twobilling cycles my payments will be $35.00 and I accepted that asstanding so I agreed. I was under the medication and do not rememberthat person 's name but Beth at - - was present and also was toldtold that the payment of $35.00 would take - payment cyclesaccordingly Beth assured me of the $35.00 payments would stand. I made payments of $35.00 for the month of -, -, - -and no adjustments have been made to bring the payments to theagreed amounts instead I was charged late fee 's and interest. The account % has been raised for the 26 % to 29 % via letter I received toretro active from the opening of the account. I called the - complain about the $35.00 payments not being reflected on the billback in - being - I was told that the agreement the night of theservice between myself and the bank was moot my words. I sincelearned the others had gone through the same bait and switch tactic. My credit has been effected I can not make these payments under a bogus - sided contract. The bank in question also had a consentdecree that was entered against them for the same tactic via - of- Ohio I have the pdf. I am - and on - andwas taken advantage of completely. Beth at - - quit.

GE Capital Retail customer in Ohio
Apr 14, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

Consumer disputes how GE Capital Retail handled their complaint

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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