Comerica Credit Card Complaint

Identity theft / Fraud / Embezzlement

Comerica Credit card department,

Identity theft / Fraud / Embezzlement New Jersey

My - - card has been compromised, putting a pending hold on my entire account balance by an unauthorized scammer! I was told by your " customer service '' after - attempts and an inability to reach someone in power, there is NOTHING that can be done to help me until the money is completely removed from my GOVERNMENT ISSUED account. I find this completely unacceptable! I had the card cancelled and now I can not get through to " customer service '' at all. They have blocked my calls to a live individual. This is almost $5000.00 that does not belong to you or the scammers that are trying to bankrupt me!! This is supposed to be a safe card. I demand some kind of explanation and respect. I assure you that I never authorized what appears to be a - business in - California to take my mortgage money. Customer service suggested I - the address and get back with them. I am - the Attorney General and local paper ...

Comerica customer in New Jersey
Nov 22, 2015

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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