Review and analysis of over 18 complaints against Barclays PLC
Barclays PLC consumers have reported over 18 official complaints related to Transaction issue. Out of the 18 consumer complaints against Barclays PLC, 17% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Barclays PLC Credit card transaction issue January 12, 2017 - First I am complaining about a fraudulent transaction by - on my Barclay MasterCard ending in # -. I made a legitimate purchase on -/-/2016, but after much delay in receiving my purchased items. I contacted the company directly, and hey hold that per - the package was delivered and signed for. However, while I can not dispute what - claims to have occurred, I can attest, that it was not me that received and signed for the package and I have not received them to-date. After speaking with the vendor and getting nothing of production, I 'm forced to begin acting as my advocate in ... |
Barclays PLC Credit card transaction issue January 9, 2017 - I bought something with my credit card from a merchant and had a dispute. The merchant sent me the wrong item. My credit card company asked me to fax information. I let them know that I only have email and no fax. They said that they would pursue the claim without that information and if it fails, they would still reimburse me $30.00. I called to check on this. After waiting nearly an hour, I spoke to a representative that told me that they never offered to pay me $30.00 for the incident. Instead, they would close the case without any resolution. At the moment, they have allowed a merchant... |
Barclays PLC Credit card transaction issue December 20, 2016 - I have a Barclay Rewards card and after seeing my - score stay the same for over 45 days with the negative impact of reflecting a balance due that been paid over 30 days ago .... i called BarClay and escalated to an Acct Mgr ( - # - ) who informed me that they only report 1 time a month to reflect our dealings ... I questioned why this was only done once a month, she referenced billing once a month, payment once a month. I asked if I could change my billing date to be due days before that monthly transmittal to secure my ability to pay the balance and have it reported in a timely ma... |
Barclays PLC Credit card transaction issue December 18, 2016 - Barclay Card falsely advertised a promotional rate for -. purchases. On my first big purchase from - a year earlier, they extended a zero percent interest rate for 18 months as advertised. What they did not tell me is that this promotion must be reactivated every time you make a purchase from -, despite the fact that they do n't have any clear instructions on how to do this, and they do it automatically for you on the first purchase. Unlike other cards I own, they also capitalize on any amount in the account at closing immediately instead of the statement balance. That means if you ha... |
Barclays PLC Credit card transaction issue December 17, 2016 - Barclaycard credit card, issued by Barclays Bank Delaware, continuously flags my card for fraud requiring that i contact and spend hours on the phone. After resolving the matter at considerable expense of time on a call to them, and after being reassured that the hold has been removed, I try again to use the card at the same merchant and again the charge is denied and flagged for fraud. Each time that I call I am told that there is nothing that they can do, and more importantly, they refuse to tell me the exact cause for being flagged. At this point the items that were to be purchased for -... |
Barclays PLC Credit card transaction issue November 12, 2016 - I had an - - mastercard with Barclay 's Bank, but upgraded to an - - mastercard. Barclay 's closed the - - account, but in - I was notified that I would be issued a credit to the - credit card. I assumed that I would be issued a check or the credit would be " rolled '' into my new - - credit card account. After receiving a second billing statement with a credit balance on the - - credit card, I called Barclay 's Bank. The first agent told me the account was closed and she was unable to issue me a check. She told me the credit balance would automatically be "... |
Barclays PLC Credit card transaction issue October 27, 2016 - On -/-/2016, I made a normal purchase on - with my credit card as I have hundreds of times over the years. However, this time there was a problem with the way the charge was processed. With no warning or explanation to me, the purchase was processed as a cash advance, resulting in transaction fees and immediate interest charges, at a rate of 25.49 %. I first suspected the seller but had no immediate way of contacting him. So I called Barclay Bank customer service who told me that yes indeed, the seller was responsible for this. I went back into - to cancel the purchase and again called... |
Barclays PLC Credit card transaction issue October 24, 2016 - An unauthorized charge of $2600.00 was executed on my credit card, and after several months of attempting to resolve the dispute with the credit card company, they refuse to reverse it.... |
Barclays PLC Credit card transaction issue October 20, 2016 - -/-/2016 ( exact day unk ) I made an online purchase to - - - for a taser holster. The purchase was taking too long to arrive so I contacted the company as to the status of my purchase. I contacted the company via email a few times with responses. The dates are as follows : -/-/2016, -/-/2016, -/-/2016, -/-/2016. The last date is when I asked for a complete refund because I was getting the run around. Typically when I have made any purchases online I am not charged until the item gets shipped which I found strange with this company. Communication broke down after I requested... |
Barclays PLC Credit card transaction issue October 17, 2016 - In - 2016 I called Barclays to say I might need to dispute a charge on my Barclay Arrival credit card made by - - on -/-/16 because they were refusing to allow me to rebook a flight which they had agreed to let me reschedule for medical reasons. I told them If I were unable to resolve the matter I would file a dispute on my return. On - - I called to open the dispute and gave them all the information they requested. On - they attempted to call me for additional information and when I did not answer they sent me a letter dated - closing the dispute. I called again and... |
Barclays PLC Credit card transaction issue September 12, 2016 - I booked - nights hotels using the points earned from Wydnham rewards Barclays credit card. The dates we booked are -/-/--/-/- and I received the booking email with the right dates. A few days ago I just noticed that the dates was changed to -/-/--/-/-. I never made those changes. And because of that, I spent countless hours on the phone with Wydnham rewards helpdesk. So many hours wasted on the phone. Changing the dates without our authorization is crime, and Wydnham even changed the date to past!!!... |
Barclays PLC Credit card transaction issue August 30, 2016 - I closed my Barclay 's Bank - in - of -. In - - they permitted a recurring charge to post to this closed account. I have refused to pay the charged amount on the simple premise that the day I closed the account was the day I no longer was in agreement with the terms of service. Since I am no longer in agreement with the term of service, I am under no obligation to pay a change that was permitted to post 6 months after account closure. Barclay 's failure to rectify their mistake has now escalated to the credit reporting agencies and is impacting my previously pristine credit rati... |
Barclays PLC Credit card transaction issue August 17, 2016 - We contacted Barclay Card with - - - over - charges to - with a billing dispute. - never credited the account on their end and then proceeded to charge us twice. When I contacted them to put in a dispute they told me it would be taken care of and not to pay it. About a month and half later I woke up to discover they had put back the charges to -. They advised me that they have no dispute rights because the dispute was not completed properly or entered properly into their system and - sent them documents. I requested those documents on - - and still as of the date ... |
Barclays PLC Credit card transaction issue July 28, 2016 - I was late on a payment and could not use my card. I made a payment and still could not use my card. Called customer service and they said I could use it once the payment cleared. That would take 24 hours. I still could n't use my card.... |
Barclays PLC Credit card transaction issue June 21, 2016 - This account was closed in - -. Recently, in - -, I received a bill, which stated that I owe $120.00. I have enclosed copies of the billing statements from - -, through - -. As you can see, prior to the closing of my account, the bill was always paid in full. It was in -, and according to the information I received from Barclay 's, my account was closed effective - -, -, after payment in full of the $130.00, which resulted in a zero balance on the account. Thereafter, in - -, after the account had been closed for a month, I received a statement... |
Barclays PLC Credit card transaction issue May 11, 2016 - I returned merchandise to the - - for a refund over 30 days ago. I still have not received a full refund and when you check the credit card statements, you can see where the credit was applied to the account and then taken back on the same day. There are about - cherges that have not received a matching refund from -/-/- to the present. I have reported this to Merchant Disputes but I still can not get any solid answers as to what is going on. I am trying to determine if the credits on my account are : 1 ) correctly reported from - and 2 ) if the credits that were taken away fr... |
Barclays PLC Credit card transaction issue March 11, 2016 - My credit card balance was overpaid in the amount of -. When I asked them to go ahead and credit back to me electronically, via the same means that they received the funds from me, they told me that was not possible. My credit card amount due was at a balance of $0.00 at the time that they took the payment from my account. I need the money back promptly as I understand is within my rights, as stated below : " Other billing rights Businesses that offer " open end '' credit also must : give you a written notice when you open a new account - and at certain other times - that describes your r... |
Barclays PLC Credit card transaction issue March 5, 2016 - I am writing both in general, to suggest a new consumer protection, and specifically to complain about a company called - ; please forward this email to the appropriate office for possible further action against -. Years ago, I agreed to a recurring charge in order to watch their video products. For over a year, I have been trying through every means possible to cancel the recurring charges on my credit card. I have repeatedly used their online forms and followed the steps listed on their website, to no avail. I tried calling the company ( finding the number was a research feat in itself... |