Barclays PLC Credit Card Complaint

Transaction issue

Barclays PLC Credit card department,

Transaction issue Illinois

This account was closed in - -. Recently, in - -, I received a bill, which stated that I owe $120.00. I have enclosed copies of the billing statements from - -, through - -. As you can see, prior to the closing of my account, the bill was always paid in full. It was in -, and according to the information I received from Barclay 's, my account was closed effective - -, -, after payment in full of the $130.00, which resulted in a zero balance on the account. Thereafter, in - -, after the account had been closed for a month, I received a statement, which had an automatic charge -.


Second, and more importantly, the credit card account had been closed on - -, -, so the card should not have gone through for a - - charge. Therefore, the charge from - for - - was disputed. When I contacted Barclay 's in - -, after receipt of the - - statement, regarding the disputed charge, I was told it would be looked into. For the next six - months I checked the statements, which were received from Barclays. For each of the statement from - -, to - -, the " Minimum Payment Due '' was stated as " None ''. Thereafter from - -, through - -, a full three ( 3 ) years after the credit card had been canceled and the account closed, effective - -, -, the " Minimum Payment Due '' was stated as " None ''. Now, over three years after the disputed charge was first brought to the attention of Barclays and over three years of receiving statements, which had " Minimum Payment Due '' was stated as " None '', there is a request for payment of $120.00, which includes service charges.

Barclays PLC customer in Illinois
Jun 21, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more