Barclays PLC Credit Card Complaint

Transaction issue

Barclays PLC Credit card department,

Transaction issue Oregon

Barclay Card falsely advertised a promotional rate for -. purchases. On my first big purchase from - a year earlier, they extended a zero percent interest rate for 18 months as advertised. What they did not tell me is that this promotion must be reactivated every time you make a purchase from -, despite the fact that they do n't have any clear instructions on how to do this, and they do it automatically for you on the first purchase. Unlike other cards I own, they also capitalize on any amount in the account at closing immediately instead of the statement balance. That means if you have $15.00 on the card the day before closing from an automatic payment they collect interest on it. This is a predatory card and Barclays has questionable business practices that intentionally try to trick the customer.

Barclays PLC customer in Oregon
Dec 18, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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