Review and analysis of over 16 complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 16 official complaints related to Using a debit or ATM card. Out of the 16 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 88% were processed in a timely manner. 0% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Bank account or service using a debit or atm card July 20, 2016 - My wallet was stolen and my Rushcard was used with my pin. I filed a dispute and was told because my pin was used, there was nothing they could do, they closed my case, and then told me to do a rebuttal and get the case reopened then they will investigate. I got a new card from them but I feel they should have investigated when I reported that my card was stolen.... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card July 15, 2016 - I made a purchased using my rushcard debit card on - yesterday -/-/2016 for the amount of $500.00 which was canceled the same day. - assured me and also provided proof that my transaction was canceled and I was not charged. I received a txt alert from Rush card that the amount has been withdrawn. When I called Rushcard customer service & also spoke to a supervisor they have my $ on hold and waiting on authorization from the bank. I have been given the run around and each agent says a different story. I have provided Rushcard with the email that was sent to me by - stating that the... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card January 23, 2016 - I made transaction on my Rushcard that resulted in lost funds and interactions with very rude customer service agents and a rude dispute department. I made several transactions that are not showing up in my account. They are telling me that these transactions were never made against my account - Pending - - - - $67.00 Transaction ID : - Pending - - - - $67.00 Transaction ID : - My bank statement does not show these transactions but they were made to the company identified in the information about the transactions. I want to have a repair of my bank statement done a... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card November 20, 2015 - On - - I had $130.00 on my account ending in -. I have - rush cards ending in - and -. I was un able to access the amount on the card ending in - so I initiated a transfer which did work to card - in the hope that the other card would work. It did not work so I transferred the money back to card - and I did this twice again between dates - and -. Rush sent me documentation regarding that transfer. I also attempted withdraw the money at an atm on - and that did not work. A few days later I received documentation regarding the transfer and a notation that th... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 31, 2015 - I am a rush can d prepaid debit card member. I have been effected like many others. But this has been a month that they have not be able to get my account correct. I have gotten my lights cut off, gas, had to pay late fees on my rent due to not being able to access my funds to pay my bills. This has been stressful, upsetting. I need results from this company. I live pay check to pay check I 'm not rich. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 29, 2015 - RushCard is full of it never again im going through the same thing again ive been on hold for over an hour waiting on a superviser to answer a question concerning my money, because the customer service person said the computors are down, they must think im stupid, if you cant get into the computer how jhowbin the - the supervisor gon na get into the computer, im still on hold, this is the last tim this is gon na happen l just sent my employer my new direct deposit info which ive had the account all thr time. Why did you have to change banks? For whatever reason it was to benefit you and not... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 24, 2015 - I lost my card two days ago, there was $940.00 on it. I tried to call right away to have a replacement mailed and to have that card blocked but I kept getting hung up on or I 'd get through and wait, and after - minutes of waiting, I 'd still get hung up on. What if someone would 've found my card? I would 've been screwed because I was n't able to get a hold of someone right away. I trusted these people with my money and what 's worse is that I get outsourced to people in the - or -. I finally got a hold of someone just now after - minutes of waiting. This is unprofessional and ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 24, 2015 - Well first off i have a rushcard. I understand they r having ptoblems but when i cant get to my money its a big problem. I noticed that my card that had got stollen months ago was the card on file. And thats where my direct doposit went. Then today i checked it and - is missing. every time i call someone is hanging up on me or acting like its not an issue and its not for them but a big one for me. I have bills and now i have late fees on bills.i also have a fine i have to pay and a child to take care of. I dont have gas and i dont have family to borrow from. Its just sad because i am stress... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 23, 2015 - I have not been able to pay any bills or pull any money from the ATMSince - -, I had a bill pay deducted from my account on - - which has not been received by my credit card company, If consumers are receiving late fees, possibly a missed payment on their credit report that could be devastating to someone like me who has great credit. Its been 12 days since I had access to my cash. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 23, 2015 - Rush card have cause my bills to be turned off it 's showing I have no money when I do they wo n't talk to u put u on hold for hours -. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 22, 2015 - Hello, my name is - - my phone number is - and email address is --. First I would like to state that I have been a member with rushcard - -/-/-. On Monday - - they did a system update. i guess while updating there system a glitch happened. The glitch has left a lot of people unable to access there funds. i have not been able to access, y money sense the day of the update. i have not been able to put put gas in my car, pay for my child 's day care, get food and a number of other things. the most disappointing thing about it, when you call to speak with someone ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 21, 2015 - My RushCard Acct. notified people that they were makingchanges to their System- Which has been harder to understandMy Prepaid Visa Rushcard- has notified Account holders thatthey were making changes to their Online System. It has madeeverything much more difficult to understand and access theAccount- AND I can not figure out what happened to a pendingCharge that was not added back in- after being deducted out? PLUS- MY CHECK HAS NOT BEEN DEPOSITED YET INTOMY ACCOUNT? WHICH IS DUE TO BE IN MY ACCOUNT? IT IS USUALLY IN THERE BY NOW, AND I AM WONDERINGWHAT HAS HAPPENED AND WHEN IT WILL BE IN TH... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 21, 2015 - Do to rushcard my bills are being late and im being charge late fees my card is being declined.money is taking out of my account that was not suppose to. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 21, 2015 - My complaint is with Rush Card from - - on -/-/- I received an email telling me about a maintenance cleaning that they were going to be doing and that it would only last for four hours the next day I thought it was fine and that I would be able to pay my bills ( pay-cellphone bill, gas in the my car, buy food for my kids, get costumes, buy personal things for my self ) but everywhere I went they told me that my card was declined. and I 'm still struggling today because of it. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 20, 2015 - I am showing a $0.00 balance on my card Rushcard. I have a transaction which is not mine, for $53.00 and although it 's not a lot, it was my phone and grocery money to the end of the month. I have a dispute number from Rush that was automated and here is that information. This is an automatic acknowledgement to let you know that we have received your inquiry. Your ticket code is -. Please use this code in any further communication. If your inquiry is related to specific account information or transactional information please reply with the following authentication information if it wa... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 20, 2015 - It was about - prepaid debit card .I was so frustrated and - off at the same time. It has been since - wk and - day. - - who owns - debit card informed us that computer system glitch and transition failure and apologized for messed up upgrade system. Where is my $500.00 that suppose to deposit into my - card fund last Friday? I found out that my money is gone. I supppose to moved out another - - security deposit $250.00, storage, and -. No money at all at my debit card. You can find on website of - - and will tell you what happened. There are - cus... |