Empowerment Ventures, LLC Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Empowerment Ventures, LLC Bank account or service department,

Other bank product/service Using a debit or ATM card Wisconsin

My wallet was stolen and my Rushcard was used with my pin. I filed a dispute and was told because my pin was used, there was nothing they could do, they closed my case, and then told me to do a rebuttal and get the case reopened then they will investigate. I got a new card from them but I feel they should have investigated when I reported that my card was stolen.

Empowerment Ventures, LLC customer in Wisconsin
Jul 20, 2016

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
Closed with explanation

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