Travelex NY, Inc. Managing, Opening, Or Closing Account Complaints

Review and analysis of over 1 complaints against Travelex NY, Inc.

Travelex NY, Inc. consumers have reported over 1 official complaints related to Managing, opening, or closing account. Out of the 1 consumer complaints against Travelex NY, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Travelex NY, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Travelex NY, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Managing, Opening, Or Closing Account Consumer Complaints


Travelex NY, Inc. Prepaid card managing, opening, or closing account

March 12, 2016 - This is a pre-paid Travelex Mastercard which was issued as a travel card to provide - while I was traveling. Card Number : - There is an outstanding pre-paid balance on the card of $400.00, but when I asked the bank to close the account, and refund the balance, I was told by a representative of the bank that they no longer honor these cards. The expiration date on the card is -/-/-. Two months ago, I spent about an hour on the phone with a representative of the bank ( " - '' - employee number - ) at the ( - ) number -. Initially she told me that she could talk to t...

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