Review and analysis of over 32 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 32 official complaints related to Balance transfer. Out of the 32 consumer complaints against U.S. Bancorp, 22% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 97% were processed in a timely manner. 22% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
U.S. Bancorp Credit card balance transfer October 19, 2016 - I was offered a balance transfer. No interest until - 2017. I took advantage of special offer and paid the 3 % transaction fee. I have made my payments prior to due date and larger than required. The bank closed my account, did not state why. Then changed my interest rate from zero per offer to a default rate. They also more than doubled my monthly payment. I tried contacting them to resolved on several occasions this month spending more than 30 minutes each time. This is deceptive marketing. I believe due to the fact the closed my account could have negatively impacted my credit which coul... |
U.S. Bancorp Credit card balance transfer October 7, 2016 - On -/-/2016 I contacted U.S. Bank and provided them with a new mailing address for them to mail a replacement for my existing card that expires on -/-/2016. While on the phone, I was offered an additional credit card with a - dollar credit limit, zero percent APR for a year, and 17 % APR after the first year. I was also told that I could transfer the balance from my existing card, close to - dollars, to the new card, without any transfer fees. I called on -/-/2016 to inquire about whereabouts of the replacement card and new card in the mail. While on the phone I was told that the p... |
U.S. Bancorp Credit card balance transfer September 29, 2016 - I applied for USBANK visa signature card since they were offering % 0 APR for balance transfers for one year. Also they were offering $100.00 credit if you spend $500.00 within a month. I completed both requirements and to my dismay I was denied the promotions they were offering after I made a balance transfer and spend over $500.00 on the credit card. I called customer care and spoke to supervisor called - and almost spend one hour on the phone since these guys are not organized and specialized in wasting valuable customers time. I was told balance transfer did n't hit my account wit... |
U.S. Bancorp Credit card balance transfer August 4, 2016 - In - 2015 I opened a US Bank - credit card with the zero percent balance transfer rate for 15 months. After the balance transfer and setting up automatic payments on the card I was charged interest every single month. I had to continually call to have the interest removed. Us Bank agreed it was their mistake and removed the charges as you can see from the attached file. The last three interest charges have not been removed, and when I call back they refuse to remove them, or one agent just hung up on me. I have my original card member agreement, and it states that I should get the rate a... |
U.S. Bancorp Credit card balance transfer May 24, 2016 - I applied for a zero percent balance transfer and the company changed the rate in one week ... |
U.S. Bancorp Credit card balance transfer May 11, 2016 - I have a credit card with - balances ; - balance is a transfer rate at 0 % and the other is purchases I make on my account. I am making excess payments that I understand from the Federal Credit Card Reform Act that should decrease my balance on the interest part of the card, however I am told by US Bank that that is not correct and I must pay off the card before the interest part of the account starts paying. ... |
U.S. Bancorp Credit card balance transfer February 10, 2016 - Dear Consumer Financial Protection Bureau, I am respectfully requesting some assistance with a very frustrating consumer issue. Within the last two years I had my credit card with my local credit union, - - - - in -, purchased by another financial institution, ELAN Financial Services. The communication by my credit union, as well as the new institution was poor, and the transfer took place quickly with the - - Credit Card bill immediately changing to an ELAN Bill, - that looked much like junk mail, not a credit card bill at all. As a result, I missed several payments ( ... |
U.S. Bancorp Credit card balance transfer January 29, 2016 - I have - balance transfers on my US Bank credit card - - due - -, - due - - and - due - -. All at 0 % so there is no highest percentage to payoff first. However, the minimum due amount goes towards the - - balance and the rest goes to the - - balance with none going towards the - -. How is this fair. They are paying off the one that is due longer not what is due now. I want to payoff the - - balance but was told that if I do that only minimum payment goes towards that balance and the rest will go to the - -. I have to payoff the - ... |
U.S. Bancorp Credit card balance transfer August 26, 2015 - Misleading and deceptive practices by US Bank regarding 0 % interest balance transfers. I was offered a 0 % balance transfer and told, after explicit questioning, that I would not be subject to any interest charges if I paid the monthly new purchase amount plus the minimum payment amount. However, even though I complied with what I was told by their representative, US Bank started charging me interest on the new purchases amount. They may hide this information in their fine print, but they mislead consumers in what they actually tell them regarding their balance transfer offers. Their claim of... |
U.S. Bancorp Credit card balance transfer August 19, 2015 - In - of -, I applied for a U.S. Bank Platinum VISA Card because it offered a 0.00 % APR on all balance transfers and purchases made before -/-/-. After I opened the account, I received numerous pieces of mail, email, and telephone calls from U.S. Bank offering additional balance transfers, cash advances, and purchases at a 0.00 % APR. I took advantage of - of those offers, but U.S. Bank took advantage of me. I made - transactions on the VISA card during the 0.00 % APR period. I made - balance transfers and was charged a 3 % fee for each -. In between the - balance... |