Review and analysis of over 10 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 10 official complaints related to Account opening, closing, or management. Out of the 10 consumer complaints against Synchrony Bank, 30% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synchrony Bank Bank account or service account opening, closing, or management December 31, 2015 - Please excuse my writing errors as I am submitting through my -. I was contacted by a debt collection agency that stated that I owed PayPal money through synchrony bank in the amount of $320.00. I tried several times to contact Synchrony Bank and all they would tell me was that it related to a PayPal account that was opened and closed. I was able to show them that I have had a PayPal account for several years and had not opened or closed any additional accounts. Regardless the bank let me know that they could not help as the debt has been past to a debt agency. I asked for documentation t... |
Synchrony Bank Bank account or service account opening, closing, or management December 29, 2015 - I opened the new bank account with Synchrony Bank and they let me make deposits into the account with no issues but when I wanted to access to my fund they just held my money hostaged for no solid reasons. The Supervisors and Manager of the bank kept promising to return my money the next day and then next day and then next day .... Almost two months passed by, they still did not return my money. ... |
Synchrony Bank Bank account or service account opening, closing, or management December 15, 2015 - paying on - PayPal accounts - I am horrified that - - - ( whom I paid off years ago ) would open - accounts after I asked that the only - I knew be closed w Specifically in complete disagreement with these ongoing bills spoke to CSR people over 30 times and said I needed proof of how they opened this account because Ir did not have that and requested that information for months.He appeared to be trying to again aggravate the situation by asking questions that were irrelevant to the complaint i.e. Saying there was a payment history again. I paid on this account to avoid any di... |
Synchrony Bank Bank account or service account opening, closing, or management November 28, 2015 - A PayPal credit account was opened in my name and has an outstanding balance on it that is not attributable to me. I want this account removed from my credit reports and I want the derogatory comments removed from the credit files as well. ... |
Synchrony Bank Bank account or service account opening, closing, or management November 20, 2015 - -/-/- I closed an account with GE Money Bank/Care Credit. The balance owed to me was $120.00 however GE Money Bank would only acknowledge $39.00 of the $120.00 actually owed. It was -/-/-, national banks did whatever they wanted. The consumer had no rights whatsoever. Fast forward, to -/-/-, I get a notice from Synchrony Bank that account ending in - had a refund balance of $39.00. I jumped through all Synchrony 's hoops and returned the requested form three ( 3 ) times via certified mail. Synchrony still claims that they are investigating the refund or it has been f... |
Synchrony Bank Bank account or service account opening, closing, or management November 12, 2015 - -/-/- I realized that I was PAYING FOR - PayPal accounts. - that I had set up years ago linked to my credit card and bank account. The second - account was realized By myself in -/-/2014- at which time, I telephoned the number on my statement and talked to a CSR and explained my delima and confusion and needed an explanasked for verification of the account, a full accounting of the charges from this account as well as how they got my information. I asked that this be sent to me almost a year ago. I never received any information just continuous phone calls to pay the debt. At t... |
Synchrony Bank Bank account or service account opening, closing, or management October 27, 2015 - Synchrony Bank/JCP ; Has presumed that I owe them for a lowly $38.00 charge, which ( they have now inflated the charge to $75.00 ) dates back to around - 2015. They say it is my debt, have written the charge off, and assigned the debt to a - - - ( - ). Here is the problem : Synchrony bank NEVER called us. This $38.00 charge was being mailed monthly to some ambiguous address and City and zip code some - miles away from us, and we never received it EVER! If we would have ever received it, we would have called them up & figured out and qualmed the problem, but they never c... |
Synchrony Bank Bank account or service account opening, closing, or management October 17, 2015 - Sam 's Club Credit does not provide a reasonable electronic statement that reflects all of the information provided on a paper statement. When enrolled in electronic statements this is information that is no longer available unless it is requested from customer service ; a paper statement is then generated and mailed to the address on file. Most banking and credit institutions provide a way to view electronic representations of the exact statement that would be mailed. ... |
Synchrony Bank Bank account or service account opening, closing, or management September 29, 2015 - I signed up for a department store credit card and registered for online account as well. I received some personal financial notifications from them in the form of emails and noticed that those documents are not secured. They are available for anyone to access and see my personal information which includes full contact information and some of the credit card numbers. ... |
Synchrony Bank Bank account or service account opening, closing, or management September 25, 2015 - I received a phone call at - from - at - - regarding my dispute with - - - for $2900.00. He stated that due to my signing a - - with - - - in which they were supposed to reimburse me $2900.00 via certified which I never received they could not help me. Please be advised I did not receive the monies specified. Which has brought me to this point. My credit card company states they will not refund my money, I actually sent them documented proof that I did not receive the checks. In their responses they provided a contract which I admitted to signing and che... |