Synchrony Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Synchrony Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Massachusetts

I signed up for a department store credit card and registered for online account as well. I received some personal financial notifications from them in the form of emails and noticed that those documents are not secured. They are available for anyone to access and see my personal information which includes full contact information and some of the credit card numbers.

Synchrony Bank customer in Massachusetts
Sep 29, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

Consumer disputes how Synchrony Bank handled their complaint

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