Review and analysis of over 26 complaints against Citibank
Citibank consumers have reported over 26 official complaints related to Other transaction issues. Out of the 26 consumer complaints against Citibank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Money transfers other transaction issues December 20, 2016 - Employee Name : - - Recipients : - - ( self ) Recipients Bank : - - - - Confirmation Code - Date Deposited -/-/2016 The questions is there any mistake in my personal details as why this deposit has been refunded back to my - by CITI Bank. The - other transaction I made on the same day went through. as of this moment I have n't heard nor received any return from the - transaction I made Which is the recipients - - ( - ) and - ( - ) - as well. Please kindly enlighten me of the real status of this transaction. Respectfully Your ' ... |
Citibank Money transfers other transaction issues November 8, 2016 - After cancelling my - - in - of 2016, I received a preloaded visa debit card with a refund of - on it. Enclosed with this card was information on having the moneys transferred to my bank ( - - - ). I filled out the form for Citi Bank and requested them to transfer the moneys, these moneys have never to date made it too my account. I was given a case # by - -. I have contacted Citi bank several times in the last six months and all I am told is that the funds where sent and this case is closed and I should contact my bank. I have contacted - and they told me today f... |
Citibank Money transfers other transaction issues November 1, 2016 - - Money Lost for ever -/-/2016, an international wire transfer for $6000.00 was sent to a citibank -, with an outgoing confirmation number : -, after more than 16 Business days and the money never arrived I called the bank on -/-/- and I did a recall of the money, and I asked them to trace the money, it has been more than 2 Months now, and I called almost every single day including the branch manager called - ' at this number -, and all they said is that they do n't know where is my money and that posible the money is lost for ever. and I will never get it back.... |
Citibank Money transfers other transaction issues October 26, 2016 - To whom it concerns, I would like to file a formal complaint against Citi Prepaid Services, regarding an outbound manual money transfer made on -/-/2016. The transfer was never delivered to my partners - account with -, and also was n't delivered to the intermediary bank, - -. We have been told by Citi Prepaid that the transfer left our account and should have been received on -/-/2016. Over a month ago Citi Prepaid informed us it was being elevated to their own personal investigations department and that we would hear from them regarding the status of our investigation. ... |
Citibank Money transfers other transaction issues August 11, 2016 - I have a savings account with Citibank - and also with Citibank -. I needed to transfer money to that country and customer service chat agent in - recommended me to do a Global Transfer. I followed his advice and instructions and on - - sent - - from my savings account in - to my account in -, however the operation could not be completed in - and was rejected and reversed. The office in - gave me notice of it and also the reference number - as constancy that the global transfer and the - - were reversed back to the sender in - ( myself ). Until her... |
Citibank Money transfers other transaction issues July 29, 2016 - I recently opened personal checking and also preferred business checking accounts with Citibank. Yesterday, I linked my account ( same owner ) in another bank to Citibank for " External Transfer. '' However, Citibank puts a daily limit of $2000.00 for online transfer to account in another bank even though they allow another bank ( via same transfer method ) to transfer In ( to Citi ) up to $100000.00 max per day. When I called Citi support, they asked me either use Bill Pay or do wire transfer to my own account in another bank and pay wire fees every time. Bill Pay does not meet requiremen... |
Citibank Money transfers other transaction issues May 12, 2015 - Made a domestic wire transfer from Citibank to - - - Bank on -/-/2014 ( Citibank reference number - ). Shortly thereafter it was discovered that the beneficiary 's account no. was incorrect. Several requests were made via Citibank to - - to return the funds but to date - - has refused to return the funds despite Citibank 's repeated recall requests ( Citibank wire case - ). To date ( - months later ) funds have not been returned. ... |
Citibank Money transfers other transaction issues May 8, 2015 - I wired money from my Citibank account in the - to my - account with a - Bank in -. After I made my wire transfer online and get the confirmation number, I was called - times from Citibank to verify my identification. After all these - calls, I was told that I had answered all their security questions and the wire transfer would go through soon and I just needed to wait here. Then I was called again by Citibank ( the lady actually hanged up on me ) that my online wire transfer can not get through, and I need to fly to another city ( - ) with Citibank branch to get my own m... |