Review and analysis of over 7 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 7 official complaints related to Credit card protection / Debt protection. Out of the 7 consumer complaints against Synchrony Bank, 29% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Synchrony Bank Credit card credit card protection / debt protection December 31, 2015 - In - of - I purchased a mattress from - total cost was around $2800.00 and was offered a promotional 0 % interest credit card promotion from Synchrony Financial formerly GE Capital. I also set up automatic payments and e-bills rather than paper bills. In - of - my promotional offer ended and I was charged differed interest at a 29.99 % rate in the amount of about $960.00. In my ignorance I did not realize that my promotional rate had expired until a few days ago. I found not only was I charge the - but had been charged interest a 29.99 % of the new total balance for the p... |
Synchrony Bank Credit card credit card protection / debt protection December 23, 2015 - I purchased a TV from -. Placed payments ( - ) on auto pay. When - requested payment from bank, the bank rejected payments. I received a letter from -Snychrony stating that since bank has not honored payments they have suspended my card, send my info to credit and collection bureau. I have made all payment. Called - several times with no satisfaction. I also went to my bank, they found that - has inputted the incorrect account routing number and incorrect bank account number. The routing number appears under miscellaneous information, and the account number the first - num... |
Synchrony Bank Credit card credit card protection / debt protection December 12, 2015 - I opened an card account wit Walmart in -. I made my payments loyally until I lost my source of income in -. When I learned I would be facing financial hardship I called Walmart Card services ( also know at the time as ge Capital ) and informed them of my circumstances and that I needed to activate my ( i.e enable ) the credit card protection program but was told that I was ineligible because I did n't have a job or by their logic a way to keep up my payments which is the reason I contacted them to being with. Thus I paid for a service I was never able to use. Somewhere along the was my ... |
Synchrony Bank Credit card credit card protection / debt protection December 8, 2015 - On -/-/15 someone contacted synchrony bank ( walmart ) and requested a change of address to florida and had my credit limit changed from $400.00 to $3400.00. No one from synchrony questioned theses changes, called me to verify or anything. This person made a lot of charges. on -/-/15 I recevied a letter from synchrony asking if these changes where made by me. I know mail only takes about three days to get -. Upon receipt of this letter i called and was told what had happened and that i was not responsible for the charges. they gave me a new credit card number but because the... |
Synchrony Bank Credit card credit card protection / debt protection November 17, 2015 - My wife and I were at a hotel in South Dakota, and the next morning the phone rang and the caller said they were the front desk and there had been a computer malfunction, and they needed her card number again. SHE gave them the card number, as I walked into room. She told me what I happened and I immediately went to hotel front desk, figuring she had been scammed. We called the credit card company immediately, to report the fraud. and there was $2800.00 billed to our card already.We received a letter, from Syncrony fraud division, we filled it out and sent it in. We thought that was the end ... |
Synchrony Bank Credit card credit card protection / debt protection November 10, 2015 - I signed up for the Care Credit account I 'm -/-/-. They had a " promotional '' deal with low interest rates good for 18 months ; the rate thereafter would go into the high 20 's ( 26 % + ). The expiration for the low rate was -, whereupon an accrued amount of $3000.00 was added to my balance taking it from $ - to $ -. My understanding of how the rate increase would occur was that at the end of the promotion, my remaining balance would be charged interest at the non-promotional 26 % + rate. It was never explained otherwise to me. ... |
Synchrony Bank Credit card credit card protection / debt protection October 5, 2015 - I am - - ( Power of Attorney for my Grandmother, - - ). Synchrony Bank is located at - - - - - -, -, Utah -, United States of America. I had to take over my - Grandmother 's finances because she has not been competent to handle these affairs herself for some time now. I spoke with customer service approximately 6 weeks ago to find out why she was getting billed every month and getting fees and late fees for a card she knows nothing about. The customer service rep ( CSR ) looked back 7 years into the account ending in # - and could not find where a char... |