GE Capital Retail Credit Card Protection / Debt Protection Complaints

Review and analysis of over 135 complaints against GE Capital Retail

GE Capital Retail consumers have reported over 135 official complaints related to Credit card protection / Debt protection. Out of the 135 consumer complaints against GE Capital Retail, 19% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

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New Credit Card Protection / Debt Protection Consumer Complaints


GE Capital Retail Credit card credit card protection / debt protection

June 9, 2015 - I have a BP Visa card previously issued by - and sold to Synchrony. I did not receive a final bill from -, but when I received my first bill from Synchrony, I was told I was delinquent for failing to pay my last bill. While the interest charges are minimal - $4.00 -, I have never missed a credit card payment before and would not have missed this one had - & Synchrony taken better action to transition the account. Further, I am concerned about a negative mark on my credit report. From speaking with a representative at Synchrony, I am informed that my bill was posted online by -...

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GE Capital Retail Credit card credit card protection / debt protection

May 25, 2015 - I have a - account ( - - - ) and they attached a product called - - to my account without my knowledge or consent. ...

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GE Capital Retail Credit card credit card protection / debt protection

May 24, 2015 - This complaint is regarding Synchrony bank. I have several different accounts with Synchrony bank that was transfer from GE. However, when I obtained the accounts in the store, I was told I could get - insurance. When I got the cards, I notice no - insurance paperwork. I contacted the credit cards company and was told they do not offer - insurance. So I was upset but felt there was nothing I could do. However, I recently got an Amazon card by the same bank, and I was offered - insurance. I then search to see if Synchrony bank provided for other cards and came across the lawsuit aga...

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GE Capital Retail Credit card credit card protection / debt protection

May 12, 2015 - Had to get some dental work done so the dentist referred me to this Care Credit card that they were advertising on the counter there was no talk about interest on top of the high Bill as it was after paying - years on it the bill is higher then what original total was all these years later now they are trying to garnish my checks for a - total turned into - ...

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GE Capital Retail Credit card credit card protection / debt protection

May 5, 2015 - There were - charges for $590.00 from - on my - cc. I contacted the cc company and they told me they would take care of it. We canceled that Platinum card and I was issued a new Rewards card, but not a Platinum.The charges were reimbursed on my - statement. I received a letter on - - saying the were unable to accept my claim for the following reasons : 1-cust. benefited from use of card/participated in the purchases ; 2-Cust released acct info to third party and 3-cust. accepts responsibility for the charges. '' I called them that same day and asked for a re-investigation....

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GE Capital Retail Credit card credit card protection / debt protection

April 7, 2015 - I made a credit card payment for - and Synchrony Financial received it on the last day of their - cycle ( I made an early payment ) and they now say I did n't make a - payment at all and they are charging me late payment '' fees and my minimum payment has gone from $67.00 to $160.00. I have contacted them - times in the last - days and they removed - late fee and said that is all they can do. So my minimum payment went from $200.00 to $160.00. This is all because they received an early payment. ...

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GE Capital Retail Credit card credit card protection / debt protection

March 20, 2015 - I have used my credit card issued by - Credit to make a purchase at - -. When I checked my credit card activity online I have realized that I have a PENDING charge for my purchase and other PENDING charge from - - -. Please, see below and read the little print that it even EFFECTS my AVAILABLE CREDIT:- PENDING - CA - - $ - PENDING - CA - - $ - Recent activity may not reflect all pending fees and charges*** This transaction is pending, which means it is not yet posted to your account or included in your Current Balance, but it may impact your Availab...

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