GE Capital Retail Credit card department,
Credit card protection / Debt protection Maryland
This complaint is regarding Synchrony bank. I have several different accounts with Synchrony bank that was transfer from GE. However, when I obtained the accounts in the store, I was told I could get - insurance. When I got the cards, I notice no - insurance paperwork. I contacted the credit cards company and was told they do not offer - insurance. So I was upset but felt there was nothing I could do. However, I recently got an Amazon card by the same bank, and I was offered - insurance. I then search to see if Synchrony bank provided for other cards and came across the lawsuit against GE/Synchrony bank. Based on what I read, I saw they need to offer - insurance. Back on -/-/14, I went out on workmen 's compensation for almost seven months. I was still forced to pay all my credit cards and when I went back to work, was late and received fees. Because my first - paychecks I did not get paid because I was caught up on all my insurance. I had called Synchrony bank and was informed they could not help me and to pay the bill. Also told me well you have no interest to worry about. But if I ca n't pay the bill then I get hit with a late fee. My credit cards are - -, -, -, - -, - and recently added -. I hope that CFPB can help me with this issue.
GE Capital Retail customer in Maryland
May 24, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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