Resources for resolving common issues with Bank of Hawaii products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Bank of Hawaii and work to get a response. After your complaint is forwarded, Bank of Hawaii has 15 days to respond to you and the CFPB. Bank of Hawaii is expected to close all but the most complicated complaints within 60 days.
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Bank of Hawaii Consumer Loan managing the loan or lease March 5, 2016 - We would call Bank of - to make payments and they would n't take them out until a week or two after we authorized the payment to be taken out. This resulted in late payments being made. This would happen every month since -/-/-. We paid Bank of - three payments on -/-/- and that has us current until -/-/-. We requested -/-/- to ship the vehicle from - to - under -. They stated that due to the late payments they informed us that we would have to make our payments current after we submitted all the paperwork to ship our - Dodge Journey. After catching up on ... |
Bank of Hawaii Bank account or service making/receiving payments, sending money June 2, 2015 - - complaintI wrote a check for $1900.00 and change in the number amount and then spelled out a different amount only - - on the line. They didnt pay the check person or didnt let me know they cancelled it until the tax office sent me a letter that added a few - more because of late fees that i thought was done months ago. Thanks to them i need to pay - plus extra in late fee. - complaintI call to get help if they can get a - time security code taken off my account because it is not a - time thing its every time i get on line to check my account. Ask to get help and th... |