Monterey Financial Services, Inc. Other (I.E. Phone, Health Club, Etc.) Complaints

Review and analysis of over 13 Other (I.E. Phone, Health Club, Etc.) complaints against Monterey Financial Services, Inc.

Monterey Financial Services, Inc. consumers have reported over 13 official complaints related to Other (i.e. phone, health club, etc.). Out of the 13 consumer complaints against Monterey Financial Services, Inc., 31% were disputed by the consumer (i.e. the consumer was not happy with how Monterey Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Monterey Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Other (I.E. Phone, Health Club, Etc.) Consumer Complaints


Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

March 2, 2017 - I was a victim of identity theft in - and recently in - through -. I was notified by IRS -/-/- that I had been a victim of Identity theft which I was advised to check my credit report as well. When I checked my credit report I found two accounts that I did not recognize. They were - and Monterey Collections. Once I found this I contacted the credit reporting bureau to place a fraud alert and to dispute those items. I submitted police report, IRS affidavit as well as ID social security card and an insurance document to verify my identity. I sent it to - and - Credit Repor...

Read more

Monterey Financial Services, Inc. Debt collection communication tactics threatened to take legal action

January 19, 2017 - Received a call from Monterey debt collecting agency. spoke with - first day, very rude. when she asked about me paying debt in whole I told her no she responded with " then what are you calling for - - '' I began to respond but then got frustrated at the way she was talking to me and told her she was a rude - Today I received another phone call from her coworker - who was just as aggressive and rude. and when I told her I was not able to make that payment in full she did not offer me a payment plan. I had to ask. She said yes what could you pay I told her $5.00 dollars she sa...

Read more

Monterey Financial Services, Inc. Debt collection false statements or representation attempted to collect wrong amount

December 15, 2016 - When signing up for a loan through - I was told that I had one year to pay off a loan before the amount double. However, my account was transferred to Monterary Financial collection Services. I called Moneterey to settle the collection for the amount I was quoted $1300.00, however they said I owe double the initial price after only 3months. I would like to settle by dept before the 12month anniversary day comes....

Read more

Monterey Financial Services, Inc. Debt collection communication tactics threatened to take legal action

August 23, 2016 - My vacation club account went into collection as I have had financial difficulty and have not been able to pay. I contacted my original creditor - and they said they transferred/sold the account to Monterey Financial. Monterey Financial told me that I need to pay the full balance, OR that I would be sued, and lawyers will file claim for more legal action and my credit will be severely tarnished. I explained I do not have the ability to pay, and - said I was stalling and lying. He stated several times that I am in breech of contract and that I need to pay the full balance, and there w...

Read more

Monterey Financial Services, Inc. Debt collection communication tactics frequent or repeated calls

August 20, 2016 - The call my phone 100 times a day. My boyfriend and I went through a financial hardship at the beginning of the year and we are trying to take the proper steps to resolve this debt. They continuously call and say we need a payment today card or routing number. I tell everyone that we 'll pay on line there is no need to call. They talk over me and continue to ask for payment. I tell them when we have the money it will be paid. The say they 're sending it to collections I tell them okay send it. I rather talk to them not you guys....

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

August 16, 2016 - - - - - - -, OH - - -, - Complaint Department Monterey Collections - -, CA - I am writing to dispute the following information that your company provided to -, -, and -. I have circled the items I dispute on the attached copy of the credit report I received. This item regarding the said debt owed for $370.00 is inaccurate because this debt was filed in my Chapter - Bankruptcy Case No. - - - - bk - - and discharged -/-/-. I am requesting that Monterey Collections have the item ( s ) removed to correct the information. En...

Read more

Monterey Financial Services, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

August 12, 2016 - Outcome : I have a debt in my business name. All of the collection letters have been sent to my business. The collection company reported the debt to the - reporting bureaus while I was refinancing my mortgage. My credit score dropped from - to -, costing me an additional $10000.00 to close the loan. Details : I disputed the information with the - credit bureaus. After a reported investigation, the credit bureaus notified me that information reported was validated by the collection agency. I closed on my loan and received a written letter from the collection agency that " they...

Read more

Monterey Financial Services, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect

August 12, 2016 - I was extremely surprised and upset when I checked my credit report in - 2016. There is a mark by Monterey Financial Services - - -, -, California -. It is in regards to a disputed contract with - - over a misrepresented vacation package. I disputed the mark with - and the collection mark remains and does note that it has been disputed. The problem is Monterey NEVER notified me in writing that I was going into collections. I NEVER had a chance to dispute the collection attempt until AFTER it was already on my report. I did notify Monterey in - and they ignored my ...

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

August 11, 2016 - I purchased a timeshare and cancelled it according to the 5 day grace period. I sent a cancellation through email, fax and mail. However they said I did n't send it through register mail. I tried to work with company, but they would n't accept my cancellation. I did pay for almost 2 years but could n't pay anymore due to loss of wages. This debt was sent to a collection agency. They are not willing to close the case, even when I have sent them paperwork showing that the proper cancellation paperwork was filed....

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

July 29, 2016 - I talked to someone on the phone named - and was promised that they would remove the debt if the amount of $340.00 was paid. I paid that amount and it 's still on my credit report....

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

July 15, 2016 - The original transaction was with - as evidenced in the enclosed documents. - funded the transaction and the debt was owed to - -. However, upon completion of the transaction and subsequent attempts to contact -, I discovered - had ceased operations and had been indicted for fraud by the Federal Trade Commission. The debt has now passed the statute of limitations for reporting and for legal pursuit of collection in my home state of Texas. I demand removal of the record of this debt from my consumer credit report and cessation of collection activities by Monterey Collection ...

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

June 14, 2016 - The company Monterey Financial has continued with attempts to collect a debt that was included in bankruptcy as - -2016. They have gone as far as reporting this debt in different amounts twice on my - credit report on - -, 2016 after the filing date of - - which violates the FCRA along with repeated phone calls violating the automatic stay from the bankruptcy filing. They have also verified that this account still has a balance and is not included in bankruptcy on all - credit reporting agencies which is another violation. ...

Read more

Monterey Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 15, 2016 - I recently reviewed my credit report on -/-/- and saw a new entry for a collection account that was placed on my file in - -. It refers to - and is in the amount of approximately $3600.00. We went to a seminar in - held by - in - Tn. and were offered a package THAT COULD BE CANCELLED within 30 days. I contacted them within the 30 day window and cancelled my obligation. I spoke to them verbally and also sent a written request to cancel. The agent for them said she noted our file and acknowledged it was cancelled. Again, the service offered by them was never used in ...

Read more