Bank of America Other Mortgage Complaints

Review and analysis of over 15,929 Other Mortgage complaints against Bank of America

Bank of America consumers have reported over 15,929 official complaints related to Other mortgage. Out of the 15,929 consumer complaints against Bank of America, 21% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 96% were processed in a timely manner. 1% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.

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New Other Mortgage Consumer Complaints


Bank of America Mortgage settlement process and costs

April 3, 2017 - i received your letter today ( -/-/- and in emailing you too tell you that i have sent a letter to the court appeals judge and requesting papers to file a suit against bank of america for mortgage fraud. now you people and the bank of america has all the information and proof you need to send me back my $14000.00 because the money is mine and not yours or the government. it came out off my - - money, mine, not yours or the government and when i get the forms ill send a copy of the check front and back. i was hoping it wouldnt have to go to court and we could settle it peaceable bu...

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Bank of America Mortgage loan modification,collection,foreclosure

March 16, 2017 - I purchased my home in -/-/- with -. My mortgage was with Bank of America.The closing was rushed and I was never told about -, - also attests that he was never informed of a mortgage with -.My payments always went to Bank of America.There was never a payment sent to -. In -/-/-, I lost my job due to -. I applied for a modification which took forever to process because Bank of America stated documents were lost, after I sent them in countless times BOA stated that they needed additional information which had already been sent in. I was finally approved for a modifica...

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Bank of America Mortgage application, originator, mortgage broker

March 12, 2017 - Bank of America promised me an interest only mortgage for a non-jumbo loan amount. Then as I was putting in an offer for a house the bank told me they had changed their qualifications and said no mortgage even though 1 ) I still qualified w the new criteria, 2 ) the new criteria was not accurate and does not exist. After six months of trying to get the promised mortgage reinstate w the bank ignoring me, with my even sending Bank of America the note from my doctor regarding my - they requested, the bank finally responded to me that they no longer offer the interest only loan. Was seeking wh...

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Bank of America Mortgage loan servicing, payments, escrow account

March 11, 2017 - Bank of America 's CEO, President, Attorney - has the background of our - rooted mortgage - situation, involving IRS estate tax time window whereby, millions were lost needlessly, affecting BofA mortgage -, its collateral, -, -, not intended to be sold, if Winchester commercial realtors performed as hired. DOUBLE DIP - BofA, by involving smaller lenders, rewinds the mortgage clock, to day one. My siblings and I, through our parents ' estate have already, since -, paid in approximately $ - in lump and other payments, to -. This is $ - out of about a $ - or ...

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Bank of America Mortgage loan modification,collection,foreclosure

March 8, 2017 - This complaint is related to previous complaint submitted on -/-/2016. Case # -. Incorrect adjusted credit bureau reporting for the month of -/-/2016. All other months in -/-/2016 are reporting correctly, but the month of -/-/2016 is incorrectly reporting 60 days late. -/-/2016 should only be 30 days late....

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Bank of America Mortgage application, originator, mortgage broker

March 7, 2017 - Bank of America , National Association Successor by Merger to BAC Home Loans Servicing FKA Countrywide Home Loans Servicing, LP ( " Bank of America '' ) has never prepared for the last - years in recordable form an assignment of the mortgage from Bank of America to - trade name - ( " - '' ) in the -, State of Hawai'i, yet has, and continues to convey in all of Bank of America 's letters, court documents, notices, motions, and correspondents for countless years that Bank of America is the debt collector, the servicer, the investor, the creditor, the mortgagee, the lender, the not...

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Bank of America Mortgage application, originator, mortgage broker

February 27, 2017 - Someone by the name of -, - # - of -, A - is making outrageously erroneous statement ( s ) on -/-/2017 that BOFA Merrill Lynch - has a contractual relationship with Bank of America , National Association, and Bank of America , National Association acts as BOFA Merrill Lynch - as provided by the terms of the Mortgage. Go to first Attachment, highlighted on page - of -, and go to second Attachment....

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Bank of America Mortgage loan modification,collection,foreclosure

February 26, 2017 - I applied for a modification after having a car accident and falling behind on my mortgage. Bank of America continuously denied me claimed they never received paperwork and was very uncooperative. I made a payment towards my mortgage for - and the bank misappropriated that payment. They used it towards late fees which they increased by 100 % and interest. The payment was supposed to go towards principal and the late fees waived with the interest applied to the back end of the loan. I am tired of Bank of America and at this point I need someone who is willing to investigate my first applicat...

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Bank of America Mortgage loan servicing, payments, escrow account

February 22, 2017 - Bank of America Mortgage Dept. So they charge you an additional 10 days of Interest when they give you a mortgage payoff. Which in my case is $19.00 a day till - -. They got my funds & closed today -. SO YOU WOULD THINK I GET A REFUND FOR THOSE 10 DAYS. People need to keep on eye on their money. This is no way to do business. I think I 'm entitle to a refund....

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Bank of America Mortgage loan servicing, payments, escrow account

February 18, 2017 - Bank of America defaulted on a contract they bought from Country Wide. On -/-/-, my wife and I signed, witness by Notary Republic - -, loan Modification DOC ID # -. This modification went into affect with a first interest payment installment of $660.00 on -/-/-. In -/-/-, we had not received a monthly statement with a payment voucher/coupon reflecting the new payment schedule. I called customer service to inquire on the status and what amount needed to be sent in. Customer service stated the application was probably still in processing, due to a backlog. I requeste...

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Bank of America Mortgage application, originator, mortgage broker

February 15, 2017 - Hello, this is in regards to : - - - / -. - - - - - - # - and the careless, biased, negligent and possibly criminal way in which he handled my file and put a lien on my house and his incompetent assistant named - -. In a 90 day period, they put my through -, charged illegal fines and fees including an appraisal which was not needed and charged - and they were reckless and careless with my personal information. I would like a full investigation for a file for me - - regarding a purchase Refi....

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Bank of America Mortgage settlement process and costs

February 13, 2017 - We agreed to purchase a bank owned property for full asking price in - - and the offer was accepted. We placed 10 % of the money into escrow. The bank delayed closing then until - - because of a right of redemption that was placed on the property. Then the ROR was waived and we signed closing documents on - -, - and wired the rest of the money out of our account. Now, a week later, the bank has the entire purchase price but has failed to release the property to us and we are told that this will take more time because they require another appraisal....

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Bank of America Mortgage loan servicing, payments, escrow account

February 11, 2017 - In -/-/- I took out an - ( $ - $ - ) split no money down mortgage. Shortly after, after getting swindled by the previous owner ( a - amp electric box on a - service, illegal and dangerous, bare wire in the walls, pvc water supply pipes, a short cycling furnace ) and the building inspector finding none of this, I had to refinance the HELOC and take out more for repairs. It was then a $ - $ -, $ - total. The house appraised for $ -. Then the housing market crashed. The house was worth $ -. This did n't matter, it was where I lived and I had a mortgage to pay. 1...

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Bank of America Mortgage loan modification,collection,foreclosure

February 6, 2017 - Bank of America is forcing me to defend litigation due to an improper foreclosure sale. UNLAWFUL DETAINER AFFIRMATIVE DEFENCES Title at Issue : Questions of right to title and property possession in Unlawful Detainer ( UD ) or eviction judicial procedure following the sale of property in a foreclosure. Prior to the Notice of Sale - - - recording and Trustee 's Sale, an Adverse Possession Declaration notice was published for - consecutive weeks, conspicuously posted on the property. Plaintiffs should have known a claim to title would be at issue. Trustee stated foreclosure and sa...

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Bank of America Mortgage loan modification,collection,foreclosure

February 3, 2017 - Bank of America has prematurely, improperly, and unlawfully began and continued the foreclosure process including the foreclosure sale of my home and property. Bank of America 's motivation for the premature, improper, and unlawful foreclosure and sale is due, in part, to my refusal to accept the Bank of America settlement agreement with the DOJ and AG offer of - -, - and the terms of the now foreclosed upon - Deed of Trust changed requiring Bank of America to pay all property taxes and insurances on my behalf. What this means is until a settlement offer is accepted, the bank mus...

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Bank of America Mortgage loan modification,collection,foreclosure

February 2, 2017 - Bank of America has been Dual Tracking me for years unofficially and since -/-/- publicly. On -/-/- Bank of America incorrectly denied me MHA HAMP. On -/-/- Bank of America incorrectly denied me an appeal. On -/-/- Bank of America made me a settlement offer for their wrong doing on a previous MHA HAMP. On - -, - Bank of America forwarded my account to foreclosure. On -/-/- Bank of America negligently denied me MHA HAMP. On -/-/- Bank of America incorrectly denied me MHA HAMP on appeal. On -/-/- Bank of America granted me MHA HAMP and a MHA HAMP TPP...

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Bank of America Mortgage loan modification,collection,foreclosure

February 1, 2017 - Bank of America broke the rules. Bank of America has defrauded me and the bona fide purchasers of my home and real property. In the Bank of America letter of -/-/- issued through their legal counsel, Bank of America represents and claims I was denied MHA HAMP and a MHA HAMP TPP on appeal in -/-/- and -/-/- based on th initial review of RMA applications. The referenced Bank of America - letters are NOT denial decisions on appeal. The referenced Bank of America - leters are, in fact, the required written resolution letters on lodged escalated cases. The -/-/- response...

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Bank of America Mortgage loan modification,collection,foreclosure

February 1, 2017 - Through the unlawful sale of my home and property Bank of America, through their representatives, employees, Trustee, and third-party agents, have given cause for a civil legal action to be brought against me in California Superior Court. But for the intentional misrepresentations and omissions made by Bank of America during and after loss mitigation processes I would not be facing the emotional and financial expense of civil litigation to keep my home and property. The bona fide purchaser ( BFP ) will attempt to have me forcibly removed from my home and property through civil litigation in ...

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Bank of America Mortgage loan modification,collection,foreclosure

January 31, 2017 - Bank of America ( BofA ) seems to think just saying the modification process is complete makes it so. Although this misrepresentation has been made to me multiple times in writing including, responses to CFPB complaints, the BofA error of removing a SPOC, refusal to release or blocking of material information to me from the BofA Appeals Department, specifically the written determination upon completion of the -/-/- appeal review and Appeal Report granting a MHA HAMP TPP, and the intentional misrepresentations to the contrary by telling me through issued correspondence from BofA department...

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Bank of America Mortgage loan modification,collection,foreclosure

January 24, 2017 - On -/-/2017 Bank of America represented to me, through their collections and foreclosure specialist -, my property has been conveyed. When I asked for clarification as to what, exactly, does " property conveyed '' means I was told it meant Bank of America is in possession of the property. This is not true as I currently reside in and occupy the property as my primary home and place of shelter. I immediately informed Bank of America of this fact directly to their representative, -. I also requested that this information be added to the remarks on the account to reflect Bank of America i...

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Bank of America Mortgage loan modification,collection,foreclosure

January 24, 2017 - I APPLIED FOR MORTGAGE ASSISTANCE FROM MY LENDER ( BANK OF AMERICA ) BUT THEY CAUSING LOTS OF NEEDLESS DELAYS IN THE PROCESS REVIEW WHILE CONTINUING WITH FORECLOSURE ACTIONS!!! I AM TRYING IN GOOD FAITH TO FIND A SOLUTION FOR MY MORTGAGE PROBLEM AND HAVE PROVIDED EVERY ITEM THEY ASKED FOR. NOW ALL OF A SUDDEN THEY SAID THEY ARE SELLING THIS LOAN TO A DIFFERENT COMPANY AND THEY WILL NOT WORK ON MY MODIFICATION APPLICATION ANY MORE!!!! ACCORDING TO " B OF A '' I HAVE TO WAIT UNTIL THE NEW COMPANY GETS MY FILE & CONTACTS ME TO CONTINUE THE PROCESS. YET THEY WILL NOT STOP THE FORECLOSURE PROCESS ...

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Bank of America Mortgage loan modification,collection,foreclosure

January 13, 2017 - Bank of America has represented to me multiple times and as recently as - -, - the assigned dedicated single point of contact ( SPOC ) issued the Making Home Affordable ( MHA ) Home Affordable Modification Program ( HAMP ) denial letters on appeal. This is in violation of MHA HAMP guidelines and the National Mortgage Settlement ( NMS ) enforced by the Consent Judgement Order of - -, -. Just to be clear, the SPOC may not conduct reviews on escalated cases including, but not limited to, appeals and incorrect denials upon completion of an initial review. On - -, - Ban...

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Bank of America Mortgage credit decision / underwriting

January 12, 2017 - Bank of America is always pushing new products to make money off people. The latest is that to get services one has had in the past ( IE -free safe deposit box ) one has to sign up for new products. In my case it was a be a premier customer which opens new ways for B of A to get money from you. I did ask about getting a pre-qualifying letter as I was going to make an offer on a house. I was called by a - - from BOA who is a Sr. Mortgage loan officer -. I was very clear I only wanted a pre-qualifying letter and not apply for a loan. He summarily dismissed that and told me to meet him...

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Bank of America Mortgage loan modification,collection,foreclosure

January 11, 2017 - On -/-/- Bank of America, through their legal counsel, is now representing " Your loan is paid in full. '' This mirrors the -/-/- representation of there is no principal balance associated with my account. It should be noted this representation is made prior to the Truste 's Sale at public auction of -/-/-. On - -, -, Bank of America, through their legal counsel, represented to me no default has occurred on the -/-/- Deed of Trust, but rather on the Modified Deed of Trust of -/-/-. Therefore, no Notice of Default ( NOD ) should have been recorded on the -/-...

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Bank of America Mortgage loan modification,collection,foreclosure

January 9, 2017 - Bank of America, through their - - - - - ( - ), has or will cause to be recorded a Trustee 's Deed upon the sale of their - interest held by the - Deed of Trust to a third party. As dual tracking is prohibited, Bank of America and - have no authority to record the Trustee 's Deed based on the unlawful recording of the Notice of Default ( NOD ) and the subsequent Notice of Trustee Sale ( NTS ). This property has been held by me under a claim of adverse possession upon meeting all requirements of law. Therefore, my property and home are not subject to foreclosure o...

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Bank of America Mortgage loan modification,collection,foreclosure

January 8, 2017 - Bank of America has committed fraud on real estate, mortgage, or Deed of Trust by participating in and conducting a public auction and Trustee 's Sale related to a - balance Deed of Trust on - -, -. Bank of America has admitted no balance is associated with the - Deed of Trust associated with this account after recording a Notice of Default ( NOD ) and before recording a Notice of Trustee Sale ( NTS ) and proceeding to sale at public auction. Bank of America has foreclosed on a zero balance Deed of Trust all the while claiming a default of forty-five months at the time of sa...

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Bank of America Mortgage loan modification,collection,foreclosure

January 8, 2017 - I gave you a detailed explanation with documents on " what happened ''! You ARE NOT ON OUR SIDE!!! You 're a - - that collects money from we taxpayers with no real intention of helping anyone! You 're a - farce, a fake! and SOON you will ALL be exposed for the -, the demons, the discredit to the human race that your are!!!!...

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Bank of America Mortgage loan modification,collection,foreclosure

January 7, 2017 - Today, - -, -, one day after the auction of the unsecured debt ninety months past due related to the - Deed of Trust which Bank of America has represented to me no principal balance exists, I have had to deal with a man driving a blue - - claiming his client bought my property and home. After he tried to open my front door without knocking, I told him to leave as he is trespassing and not to come back. I also informed him his client may have bought a debt, but he did not buy this property as this property was not used as collateral to secure the debt once incurred under the t...

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Bank of America Mortgage loan modification,collection,foreclosure

January 7, 2017 - Bank of America and their cohorts have made multiple intentional misrepresentations related to this account and the associated Deed of Trust or mortgage. On - -, -, Bank of America, -, -, and - - - - ( - ) represented to me, the public in general, and - in specific, the property was to be sold at public auction when, in fact, only the unsecured - Deed of Trust has been sold for $320000.00 ( according to information provided by - ). It is unclear if the - Deed of Trust has been sold to a -, or if Bank of America and their cohorts have merely remov...

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Bank of America Mortgage loan modification,collection,foreclosure

January 6, 2017 - This this is not a duplicate of CFPB Case number : - as it is a new and separate incident. On -/-/-, after the issuance of the -/-/- for -/-/- installment statement and immediately prior to the Trustee Sale of -/-/-, Bank of America bought down the principal balance associated with this account twice, meaning it was bought down -/-/- and put back after I called Bank of America on this illegal activity related to a mortgage or Deed of Trust and then bought down again -/-/-. According to the information and representations provided to me on -/-/- by -...

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Bank of America Mortgage loan modification,collection,foreclosure

January 5, 2017 - In less than twenty-four ( 24 ) hours Bank of America is intending to conduct a Trustee Sale on the - Deed of Trust, which is ninety ( 90 ) months past due. Today, -/-/-, Bank of America Appeals Department, Appeals Specialist -, confirmed no Appeals Department determination based on the -/-/- appeals review has been issued to me to date. Bank of America has not represented to me the scheduled Trustee Sale has been or is going to be cancelled. Bank of America has not admitted to any wrong-doing during and throughout the loss mitigation processes. Bank of America does not hav...

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Bank of America Mortgage loan servicing, payments, escrow account

January 5, 2017 - For the countless number of years Bank of America places forced hazard insurance at the expense of the consumer, regardless if you have sent them a new binder and paid in full from the insurance holder. This is an annual event that I have wasted far too many hours on the phone, in which I do not get paid for and I am sure somehow BOA is making money off of this scam....

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Bank of America Mortgage application, originator, mortgage broker

January 4, 2017 - I began meeting with Bank of America 's mortgage loan officer, - - on - - back in -, It has been a constant - calling her and her never returning my calls. She has all my information and the customer service Bank of America gives is absolutely horrible. A common courtesy call saying she can not help me is something I believe you need to teach your customer service. I have also spoken with - the branch manager who promises me I will get a call back but that does not happen. I am very dissatisfied with Bank of America and am sorry they hold my mortgage. I believe - - s...

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Bank of America Mortgage loan modification,collection,foreclosure

January 4, 2017 - On - -, - I received a notice of withdrawal of the dedicated single point of contact ( SPOC ) from Bank of America of - -, -. Since no written determination has been provided to me on appeal, I am considered pending in the modification process and the modification process is incomplete to date. Therefore, as a matter of law, a dedicated single point of contact is required to be assigned during the entire loss mitigation process. It is not acceptable to remove the SPOC ten ( 10 ) days prior to the Trustee 's Sale at auction, especially when that sale is improper. It should als...

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Bank of America Mortgage loan modification,collection,foreclosure

January 3, 2017 - Good Day, I am hoping someone may be able to help me with this file I am working with - - in the - w BOA ... she has been great to work with but I think we have run into an issue with the value and the new investor that has taken over as of approx. - - 2016. I had been countered at - back on - - ... .I received an email - - there was a new counter per the new investor and they were looking for an additional - dollars from the buyer and or agents. There is an appraisal performed from BOA and or the investor and this came in at - in - 2016. I also have a...

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Bank of America Mortgage loan modification,collection,foreclosure

January 3, 2017 - On - -, - Bank of America represented to me through the single point of contact that mortgage assistance and mortgage modification has been denied on appeal. On - -, - the Appeals Department granted mortgage modification assistance through a mortgage modification program. On - -, - the single point of contact represented to me - again, mortgage assistance and mortgage modification has been denied on appeal. The single the single point of contact continued to make this representation to me multiple times since then and to date. Additionally, I have never been provided...

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Bank of America Mortgage loan modification,collection,foreclosure

January 3, 2017 - Bank of America is guilty of conducting - without the authority to do so. In this instance, Bank of America has failed to properly execute and record any mortgage related document by associating the document with my private property and home. Specifically, only - properly executed and recorded document has been associated with the assigned assessors ' property number ( APN ) of the subject property. Therefore, no default can be had or may be claimed on the recorded -/-/- Deed of Trust. Just to be clear, neither Bank of America or - ( - ) hold the power of sale under the -/-...

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Bank of America Mortgage loan modification,collection,foreclosure

January 3, 2017 - Bank of America is guilty of conducting Trustee 's Sales without the authority to do so. In this instance, Bank of America has failed to secure the - Grant Deed with the subject property. Therefore, Bank of America and the current trustee, - ( - ), can not collect any existing debt through the sale of my home and private property. Furthermore, while there is evidence of an existing Grant Deed of - through a recorded document, neither myself or Bank of America have been conducting transactions under ther terms of the - Deed of Trust. Therefore, no default can be had or may be cla...

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Bank of America Mortgage loan modification,collection,foreclosure

January 2, 2017 - Bank of America refuses to make requested corrections to errors made during the loss mitigation process. Upon receipt of my request for mortgage assistance - in - -, Bank of America has done everything to separate me from my home, including taking more than ninety days to conduct an initial review for loss mitigation options and programs and failing to inform me in writing of approval for modification assistance. The intentional misrepresentation as to eligibility and approval of mortgage assistance and documents related to mortgage assistance programs is fraudulent. Bank of America...

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Bank of America Mortgage loan modification,collection,foreclosure

December 31, 2016 - Bank of America is in violation of the National Mortgage Settlement ( NMS ) and other consumer protection laws intended to keep folks in their homes or unlawful separation from their homes. All of the assigned single point of contacts ( SPOCs ) since -/-/- have not conducted themselves as required by the agreement. I have never once encountered a knowledgeable SPOC as detailed within the NMS. As recently as -/-/-, I was told the single point of contact had no authority to halt foreclosure processes including, but not limited to, the Trustee Sale at public auction when a SPOC supervis...

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Bank of America Mortgage loan modification,collection,foreclosure

December 31, 2016 - Bank of America has been maliciously reporting oppressive and negative credit information to credit reporting agencies regarding my credit worthiness thereby effecting my credit score, rating, and ability to secure credit. Bank of America has intentionslly failed to complete the modification process that began -/-/-. While I have been stonewalled with various park and stall tactics, Bank of America has simultaneously boubled-down with their efforts to have me become ineligible for modification assistance by claiming property abandonment, repeated attempts to have me reapply for mortgage ...

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Bank of America Mortgage loan modification,collection,foreclosure

December 31, 2016 - Bank of America ( BofA ) wrongfully sold my property and home having full knowledge I am pending in the loss mitigation process at the time my property and home were sold. Bank of America has America has committed multiple violations of the law. Bank of America chose not to modify or foreclose upon receipt of request for mortgage assistance or upon first deliquency. Even after multiple approvals for mortgage assistance, Bank of America chose to make material misrepresentations and refused to place me in a trial payment plan ( TPP ) while simultaneously increasing their efforts to separate me ...

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Bank of America Mortgage loan modification,collection,foreclosure

December 31, 2016 - Bank of America ( BofA ) has represented to me a payment was received from the State of California on -/-/2013 applied to the -/-/2013 installment. However, BofA has also represented no payment received for -/-/- and -/-/2013 installments and late fees assessed for these months. This information is conflicting as both can not be true. Thus, a material misrepresentation has been made and gone uncorrected on a mortgage or Deed of Trust. - ) California Mortgage Forgiveness Debt Relief Act. - ) Mortgage Debt Relief Act....

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Bank of America Mortgage loan modification,collection,foreclosure

December 28, 2016 - Bank of America has continually violated my constitutional and civil rights afforded by both the State of California and the United States of America, the federal government. Bank of America has incorrectly denied me a - Modification Program and the California - Unemployment Assistance. When these errors were made known to Bank of America, they did not correct them. In fact, Bank of America and their employees, representatives, and agents intentionally worked to circumvent the laws of the State of California and the federal government by, in part, destroying documents, creating false do...

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Bank of America Mortgage loan modification,collection,foreclosure

December 27, 2016 - Bank of America through their hired agent -, has refused to rescind the -/-/- Notice of Default ( NOD ) and the -/-/- Notice of Trustee Sale ( NTS ) that may cause the unlawful sale of my property on -/-/-. To date, I have not received a certified recorders copy of the NTS, so I have no way to determine if, in fact, a NTS was actually recorded. Bank of America and - have made multiple misrepresentations during and throughout the loss mitigation process. This is no different and more of the same. While I have a reference number for the -/-/- -, I have not been able ...

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Bank of America Mortgage loan modification,collection,foreclosure

December 26, 2016 - Bank of America , N.A . ( BofA ) has unlawfully allowed my mortgage debt to be assumed and giving the appearance my home and property is to be sold at auction on - -, - at - against my protests and openly nortorious adverse possession public claim. Groups of BofA employees, representatives, or agents are part of a racketeering financial and real estate enterprise and business scheme made possible by their established business relationship ( s ) and insider information. These relationships and business practices have allowed for the fraudulent snatch-back of my home while I am pendi...

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Bank of America Mortgage loan modification,collection,foreclosure

December 25, 2016 - Between -/-/- ( after the issuance of the - for - installment statement ) and -/-/-, Bank of America bought down the principal balance associated with this account. According to the information and representations provided to me on -/-/- during a telephone call starting at - to customer service at - by -, a Bank of America employee, the -/-/- and -/-/- installment payment amount is $1100.00, reduced from $1500.00. I was also informed during this call the adjustable rate mortgage ( ARM ) will adjust between $1100.00 and $1200.00 effective -/-/-...

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Bank of America Mortgage loan modification,collection,foreclosure

December 23, 2016 - Our firm, - has been monitoring our client 's request for mortgage assistance to Bank of America to ensure its compliance with Regulation -. For the past few months, our client has been trying to get her application reviewed by Bank of America however, Bank of America has failed to act diligently and now our client faces a serious concern of losing her home. The borrower submitted a Loss Mitigation Application to Bank of America on -/-/2016 via facsimile transmission. We emailed an exact copy to Bank of America 's counsel at - ( " - '' ) on - after discovering - specifically r...

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Bank of America Mortgage loan modification,collection,foreclosure

December 23, 2016 - Bank of America , N.A . ( BANA ) has wrongfully denied me a home loan modification program offered by the United States government. Specifically, I have been incorrectly denied a Making Home Affordable ( MHA ) Home Affordable Modification Program ( HAMP ). On -/-/-, BANA incorrectly denied me a MHA HAMP. -/-/-, a timely appeal was made. On -/-/-, the Bank of America Appeals Department conducted an appeals review and issued an Appeal Report by an Appeals Specialist granting MHA HAMP. On -/-/-, the then assigned single point of contact ( SPOC ) - -, issued what is rep...

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Bank of America Mortgage loan modification,collection,foreclosure

December 21, 2016 - Bank of America is circumventing the law by conducting non-judicial foreclosures in the state of California. This home loan mortgage account was first delinquent in - and is now considered an uncollectible debt as a matter of law. Bank of America knew, or should have known, the - -, - Notice of Default ( NOD ) and subsequent - -, - Notice of Trustee Sale ( NTS ) are unlawful and the initiation of a non-judicial foreclosure on a time barred debt is an unfair, abusive, poor and deceptive tactic and practice that should never have occurred. Any delays during the loss mitigati...

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Bank of America Mortgage loan modification,collection,foreclosure

December 20, 2016 - Bank of America has been assessing principal and interest on this home loan mortgage account since it 's delinquency. Bank of America has also charged me principal and interest according to the Notice of Default ( NOD ) and Notice of Trustee Sale ( NTS ). However, I have not been issued any - and - for the tax years of -, -, -, -, and -. I am unable to file accurate and complete tax returns without the required and supporting documentation that, as a matter of law, are to be provided not later than - - of the following year. Also, I have not been provided any informa...

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Bank of America Mortgage loan servicing, payments, escrow account

December 19, 2016 - Merrill Lynch sold my loan to Bank of America. Bank of America calculates the interest on the loan differently than Merrill Lynch did. The Bank of America calculation is always either the same or higher. I contacted Bank of America and was told that they are aware of the difference but will not be calculating the interest the way Merrill Lynch did. Bank of America told me that I am not the only - with this issue....

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Bank of America Mortgage loan modification,collection,foreclosure

December 19, 2016 - Bank of America ( BofA or BANA ) caused to be recorded a Notice of Trustee Sale ( NTS ) on -/-/-. To date, I have not been provided the original or a certified recorded copy of the - as California law requires. On -/-/- Bank of America represented to me no balance exists on my mortgage account. Based on this representation, I am no longer a mortgagor. In -/-/- Bank of America rescinded this home loan mortgage account. On - -, - Bank of America represented to me the home loan mortgage account had been reinstated. Any money applied to this mortgage account since -/-...

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Bank of America Mortgage loan servicing, payments, escrow account

December 14, 2016 - I am attempting to resolve the balance of $3600.00 reflected in a " charge-off '' status on my credit report for the account # -, previously mortgage loan # - held by Bank of America. I believed the balance of all amounts due to Bank of America for both Loan # - and Loan # - were satisfied by the foreclosure and subsequent sale of the property on -/-/-. I have contacted Bank of America -/-/- and -/-/- in an attempt to understand how this balance was generated and why it is being reflected as a charge-off on my credit report. Bank of America representatives have be...

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Bank of America Mortgage loan modification,collection,foreclosure

December 13, 2016 - On - -, - and - -, - Bank of America ( BofA ) through their employees, representatives, and third party agents caused to be recorded notices of default and trustee sale indicating the named trustee - - - - ( - ), owned by - and -, an - based law firm, as the mortgagor within those documents. If, in fact, - is the mortgagor, then what does the Notice of Default ( NOD ) and the Notice of Trustee Sale ( NTS ) have to do with me other than my occupation of the property as an adverse possessor? Based on supporting documents - purchased the - Deed ...

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Bank of America Mortgage loan modification,collection,foreclosure

December 9, 2016 - We filed our Chapter - bankruptcy in Iowa in -, it was granted effective - -. It was discharged in -. Our mortgage company at that time, Bank of America, held - mortgages. Both were filed with the bankruptcy filings. We received paperwork on - mortgage, but not the other. I called BofA to inquire and they said only that no further money was due on the second mortgage. We proceeded with the filing, leaving the second mortgage amount listed. Although we did not discover this until much later, in - of - an " Insurance Company '' filed a lien on our property for the orig...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - My husband and I chose to start the refinance process with Bank of America in -, WA in -/-/-. Our loan - requested information and we would send it over within a day or -. We paid for an appraisal which was done on - - 2016. We were asked for more documents early -/-/- which we provided. There was a 30 day period where I called and emailed Bank of America for a loan update and could not get someone to respond to me. Finally early -/-/- we heard that there were a couple problems and our loan - had a solution. We kept asking for updates either emails or phone cal...

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Bank of America Mortgage application, originator, mortgage broker

December 6, 2016 - I recently applied for a HELOC from Bank of America since I have been banking with them for over 22 years. I joined - Bank in - which is bought by BOA in -. I was expecting a concierge level support since I have been Banking with them for a while and to my dismay my experience have been the worst ever so far. I clearly told the BoA rep I was trying to refinance my existing HELOC from - Bank which had a loan to value of 80 %. I was told that as long as I have credit score over - and the value of property is above 950K that should not be a problem. I have been assigned to a proces...

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Bank of America Mortgage loan modification,collection,foreclosure

December 6, 2016 - On - -, - Bank of America directed at least - of their third party agents to contact me via email to solicit a reapplication for - Programs. This contact is harassing contact in scope and nature as well as an unfair, poor and deceptive practice. I have a long standing election prohibiting third party contact and email communications as evidenced wiithin the Bank of America borrowers Home Loan Modification Status iportal. Once again Bank of America continues to ignore stated requirements regarding the handling of my private, personal, and financial information including, but not...

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Bank of America Mortgage settlement process and costs

December 6, 2016 - I would like to have Bank of America return the $1000.00 early payoff fee that they charged my husband and I when we refinanced with another bank and closed out the HELOC loan with Bank of America on -/-/2016. We have had numerous calls with the branch manager and with the resolution department and have not had a logical response for the charge....

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