Review and analysis of over 308 Other Mortgage complaints against RBS Citizens
RBS Citizens consumers have reported over 308 official complaints related to Other mortgage. Out of the 308 consumer complaints against RBS Citizens, 28% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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RBS Citizens Mortgage loan servicing, payments, escrow account October 5, 2015 - This is the fifth time I 've complained to the cfpb about Citizen 's Bank, my loan number -. Nothing has been resolved, corrected or done and they continue to harrass me by telephone ( I filed a cease and desist letter to them via certified mail on - -, 2015 - it was signed for by - - '' on - ). This time, they cashed my check on - -, 2015 and it was posted to my bank on that date - yet I 've received - phone calls on my cell phone - - and - and - at my place of business on - -. Not only did they have my mortgage money, they have ignored the ceas... |
RBS Citizens Mortgage loan servicing, payments, escrow account September 3, 2015 - Repeated harrassment phone calls at my place of business on the - day of the month ( mortgage payment due on - to the - - STATED ON MORTGAGE!!!!! ) - Just to help stop harrassment, I am mailing payment two days before - - due to mail - not there yet - they are making me lose my temper at my business - causing stress - please make them stop calling me immediately., ... |
RBS Citizens Mortgage application, originator, mortgage broker July 8, 2015 - In - Citizens Bank profited by securing a loan using stolen documents. I am the victim of that fraud. Specifically : In -/-/-, Citizens Bank accepted fraudulently obtained documents for a loan application from - - in order to secure financing for his property in -, New York. Part of - - 's financial obligations included an outstanding loan on an unrelated property of which he has no ownership or rights. Citizens Bank requested payment history, proof of insurance coverage and tax information regarding this property. However, in communication with Citizens Bank, - - ... |
RBS Citizens Mortgage credit decision / underwriting June 24, 2015 - Citizens Bank held a Boat mortgage for about 13 years on a 15 year loan. The loan was paid off early, but they ( Citizens Bank ) lost the boat title. Now they want me to have run around after it. Which I did. I asked the banks customers department for my time and expenses. The flatly said no, that the Title was my problem. The bank, Citizens Bank, told me the lost my title, and it is my responsibly to go and get it and to pay for it as well. They issued a Release of Lien, Instead. My account # is xxxxxxxxxxx, and their phone # is -. I was never late in 13 years of a 15 year loan, and they... |
RBS Citizens Mortgage loan modification,collection,foreclosure April 22, 2015 - To whom it may concern : I have been a lifelong resident of the great state of Alabama. I 've been active in my community, even - for many years. I have owned multiple towing companies over the years, and I have owned my home for about the last 5 years. Unfortunately, due to a predatory loan and the absolutely despicable treatment I 've received from Citizens Bank, I 'm in danger of losing all that I have. The problem started when I refinanced my home in -/-/- to remove the seller-backed financing I had on my home. I believed I had a standard fixed rate loan, but nothing about this loa... |