Review and analysis of over 24 Fha Mortgage complaints against PrimeLending, A PlainsCapital Company
PrimeLending, A PlainsCapital Company consumers have reported over 24 official complaints related to FHA mortgage. Out of the 24 consumer complaints against PrimeLending, A PlainsCapital Company, 13% were disputed by the consumer (i.e. the consumer was not happy with how PrimeLending, A PlainsCapital Company responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against PrimeLending, A PlainsCapital Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker May 3, 2016 - Prime Lending in - Tx uses deceptive lending practices while over promising and never delivering. The company had our loan for almost three months before it became clear they were not capable of closing our loan. Originally Prime Lending was selected because they assured us they could close our loan without selling additional property. The Branch manger kept insisting he could close our loan if we could just hold on a little longer and would stop communicating with us for days on end. When another lender told us they could complete our loan and help us close on our house we requested our fi... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker March 3, 2016 - I was working with a mortgage loan officer and he kept promising me the moon and stars only to come back later and tell me that he could n't deliver. He then kept sending me documents with certain amounts that I would be responsible for at closing only to turn around and tell me in an email that I would be expected to bring an extra $2000.00 to closing and when I sent him a copy of the document that he had me to sign, he acted like he did n't know what it was. Then when I had finally had enough of the back and forth from him and his empty promises, I went to a different lender and because th... |
PrimeLending, A PlainsCapital Company Mortgage settlement process and costs December 8, 2015 - - - from Prime Lending in - is deceiving and should get fired and not get a job where anybody has to depend on him. He is/was the lender for the buyer of our home. According to the contract, we were scheduled to close 45 days out ... plenty of time for my lender to get everything done, but not for - -. Here it is 19 days after the initial - and are sitting outside of our new home with - trucks unable to get moved in because - can not get his act together. He blames everyone else for the problems and will not take responsibility for doing such an awful job and botching t... |
PrimeLending, A PlainsCapital Company Mortgage settlement process and costs October 20, 2015 - The night before closing, our lender Prime Lending called to say there was a problem with our loan. The long and short of it is we were told for nearly 4 months, including a Uniform Residential Loan Application and an estimated cash to closing work sheet, that Prime Lending would match a $3000.00 credit the preferred lender for our builder was offering. When we locked in our rate, the credit as well as our earnest money was not showing. I was assured in an email that the earnest money and credit were there Your credits were removed, but you will definitely get credit for your $5000.00 Ear... |
PrimeLending, A PlainsCapital Company Mortgage loan servicing, payments, escrow account October 10, 2015 - When I originally signed my mortgage agreement ( a 30 year fixed rate FHA loan -, I was given an estimated monthly payment of $1400.00. Of this amount, about $820.00 was principal and interest and the rest was escrow - property taxes, insurance, mortgage insurance, etc. ). Both my mortgage agent and the mortgage originator were aware that my property taxes would be adjusted based on the selling price and I was told that the $1400.00 was an accurate estimate based on all available information at the time of closing. As it turns out, this estimate was very far from being accurate. Af... |
PrimeLending, A PlainsCapital Company Mortgage credit decision / underwriting March 26, 2015 - I APPLIED FOR A MORTGAGE LOAN IN - WITH PRIME LENDING AND RECEIVED MY PRE-APPOVAL LETTER FOR $250.00, -. I FOUND A PROPERTY AND I OPENED ESCROW ON - -, 2015. I FURNISHED MY LOAN OFFICER WITH ALL PERTINENT DOCS NEEDED TO CLOSE ESCROW. HE DECIDED HE WOULD USE MY JOB AND - MONEY TO QUALIFY WITH ME FOR THE HOUSE. I TOLD HIM THAT I HAVE A SECOND JOB, -, THAT WOULD BE MORE MONEY AND CONSIDERED CONSISTENT RATHER THAN MY -. HE REPLIED BY SAYING THAT THE - BECAUSE IT WOULD HOLD MORE WEIGHT THAN MY - JOB. I SAID OKAY BUT DID NOT AGREE WITH THAT DECISION. ESCROW 'S CLOSING DA... |