PrimeLending, A PlainsCapital Company Mortgage Complaint

PrimeLending, A PlainsCapital Company Mortgage department,

FHA mortgage Application, originator, mortgage broker North Carolina

I was working with a mortgage loan officer and he kept promising me the moon and stars only to come back later and tell me that he could n't deliver. He then kept sending me documents with certain amounts that I would be responsible for at closing only to turn around and tell me in an email that I would be expected to bring an extra $2000.00 to closing and when I sent him a copy of the document that he had me to sign, he acted like he did n't know what it was. Then when I had finally had enough of the back and forth from him and his empty promises, I went to a different lender and because the loan is FHA, they had me to sign a form stating that I wanted them to release the case number to the new lender. That is when he emailed me copies of a float down agreement that I signed, the first - was for USDA signed on - -, 2016 that stated that if did not close a loan with their company that I would be charged a fee of $970.00. When I emailed him to inform him


would be charged a fee of - if I did n't close that loan with him. That document became voided when he had me sign the document for the - loan, however, according to the terms outlined in the document. This guy has been using hostile tactics and basically holding me and my bank account hostage so that I use his company to close my loan. He has threatened me and told me that he will be forced to take that money from my account when he never even explained what the document I was signing was for. The only reason he had my bank card number in the first place was because I gave authorization for him to charge me for the appraisal and now he is going to use my bank card information from the appraisal to charge me this bogus fee that he is coming up with in the - hour basically. I have since then decided not to continue with any loan and not to even try to buy a home at this time because of all the - frustration involved in this matter with this lender. For me and my family having to pay a nearly $1000.00 dollar fee is a huge amount of money. Money, that we work hard for each day to be able to provide for ourselves and my fianc 's daughter, as well as our fur babies. That is definitely not something that I just want to hand over to him for services that he has n't even provided to me.