Review and analysis of over 43 Checking Account complaints against Flagstar Bank
Flagstar Bank consumers have reported over 43 official complaints related to Checking account. Out of the 43 consumer complaints against Flagstar Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Flagstar Bank Bank account or service using a debit or atm card December 17, 2016 - On - -, 2016 an unknown individual used a fraudulent debit card to make - separate ATM withdrawals from my checking account with Flagstar Bank. The withdrawals totaled $1800.00 and were withdrawn in the amounts of $400.00 ( x - ) and $200.00 ( x - ), my bank apparently terminated either the debit card number or the ability to make ATM withdrawals from the checking account upon the last withdrawal of $200.00 per discussion with card services at Flagstar Bank on the evening of - -, 2016 ( I was not contacted by Flagstar Bank about the transactions but rather attempte... |
Flagstar Bank Bank account or service account opening, closing, or management November 17, 2016 - On or about - -, 2016, I logged into my Flagstar Bank checking account online. I searched for a way to transfer funds from my Flagstar line of credit to my Flagstar checking account. ( This would have been a draw on my credit line. ) I was unable to find any way to do this online, so I contacted the bank by phone to request a transfer. I was told that I could only draw on my line by writing checks. When I asked why I could not transfer funds into my checking account, I was told that my checking account had been closed and that I would have to open a new checking account in order to acces... |
Flagstar Bank Bank account or service using a debit or atm card July 26, 2016 - A couple of days after I noticed - separate fraudulent charges on my business debit card I immediately called and cancelled my card and sent an email to the Assistant Vice President and Sr. Branch Manager who manages my account. He sent over an affidavit for me to fill out and he submitted. The bank put credits on my account for charges. Several weeks later they received notices from the vendors that they were 'valid ' charges and they revoked the previous credits. I sent a certified letter to my branch fraud department disputing the decision asking them to reconsider and the information th... |
Flagstar Bank Bank account or service problems caused by my funds being low December 31, 2015 - Earlier this year, I contacted my bank and requested a RETURN and/or STOP PAYMENT on any payments presented that would cause an OVERDRAFT of my checking account. I was informed that the bank would return any payments presented that would cause my account to OVERDRAFT. On - -, 2015, FLAGSTAR bank attempted a " RETRY PYMT '' in the amount of $18.00 against an available balance of $1.00. The bank subsequently presented another " RETRY PYMT '' in the amount of $18.00. As a result of this activity, my account which previously had a positive balance of $1.00 was negative $34.00 in ba... |
Flagstar Bank Bank account or service problems caused by my funds being low September 29, 2015 - Earlier this year, I contacted my bank and requested a RETURN and/or STOP PAYMENT on any payments presented that would cause an OVERDRAFT of my checking account. I was informed that the bank would return any payments presented that would cause my account to OVERDRAFT. On - -, 2015, FLAGSTAR bank attempted a RETRY PYMT '' in the amount of $120.00 against an available balance of $3.00. The bank subsequently presented another RETRY PYMT '' in the amount of $18.00. As a result of this activity, my account which previously had a positive balance of $3.00 was negative $68.00 in ban... |
Flagstar Bank Bank account or service problems caused by my funds being low August 28, 2015 - I deposited a personal check for $3000.00 into my Flagstar Bank account on Monday. My brother wrote me a personal check to help me with my - bills and help pay -. I have fallen on hard times and he offered to help. I expected a 3 day hold on the check, which would be okay-. However, Flagstar bank not only placed a 3 day hold on the check, but turned around after the three days and placed anther 7 day hold on the check for loss prevention. This is a local check and both my husband and myself have direct deposits of our payroll checks being deposited into this same account. Our payrol... |
Flagstar Bank Bank account or service problems caused by my funds being low August 25, 2015 - I have a complaint regarding the overdraft fees that were billed to my checking account. I have a complaint regarding the overdraft fees that were billed to mychecking account. I was charged - overcharge fees for - withdrawals in which I had funds in the account. I contact your office and spoke with a representativewho credited me with - of the fees back. However, the - fee was never credited. I just do n't understand how I can billed for an overdraft fee when the fundswere in my accounts. I contacted the office of the president for Flagstar Bank and my compliant was pushed aside. ... |