Flagstar Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Flagstar Bank Bank account or service department,

Checking account Problems caused by my funds being low Michigan

Earlier this year, I contacted my bank and requested a RETURN and/or STOP PAYMENT on any payments presented that would cause an OVERDRAFT of my checking account. I was informed that the bank would return any payments presented that would cause my account to OVERDRAFT. On - -, 2015, FLAGSTAR bank attempted a RETRY PYMT '' in the amount of $120.00 against an available balance of $3.00. The bank subsequently presented another RETRY PYMT '' in the amount of $18.00. As a result of this activity, my account which previously had a positive balance of $3.00 was negative $68.00 in bank fees. The items presented were NOT paid and returned.

Flagstar Bank customer in Michigan
Sep 29, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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