TD Bank Checking Account Complaints

Review and analysis of over 1,781 Checking Account complaints against TD Bank

TD Bank consumers have reported over 1,781 official complaints related to Checking account. Out of the 1,781 consumer complaints against TD Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 44% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


TD Bank Bank account or service problems caused by my funds being low

December 24, 2015 - - - i received a charge on my account form - ( furniture rental ) for - that was not valid. i filed a dispute that they stated would take up to 10 business days. they came stating i needed to provide documentation that this charge was not valid. but did not ask the vendor to provide documentation that it was.!!! of course they bounced everything in the account that would have been more than covered if the unauthorized charge was not there! the manager at the branch allowed me to withdraw cash pending dispute resolution which i appreciated or else i would not have been able to buy g...

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TD Bank Bank account or service problems caused by my funds being low

December 23, 2015 - I went away to college last year and opened my first student checking account at TD Bank. When I attempted to login to online banking through the TD website, I was encouraged to sign up for an overdraft protection program. I could n't figure out how to " get out of that '', so I signed up. Shortly thereafter, I overdrafted my account and since I was unaware that it happened, I overdrafted again the next day. A week later, TD notified me, via US mail, that my account was overdrawn and I owed $140.00 in fees. My mom helped me get $70.00 waived, and the customer service agent we spoke to unen...

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TD Bank Bank account or service deposits and withdrawals

December 18, 2015 - I wrote a check drawn on my TD Bank checking account ( - Vermont branch ) on - -, - in the amount of $25.00 to the - - -. The check was altered to $250.00 by an unknown third person and presented for payment eight months later in -, -. The forged check was honored by TD Bank on - -, -, as reflected on my monthly statement of account. My wife, - -, a co-owner of the account, filled out an Affidavit of Forgery on - -, - and provided it to TD Bank Customer Service Representative - -. - - indicated that the matter would be forwarde...

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TD Bank Bank account or service account opening, closing, or management

December 17, 2015 - I went into TD bank to close an account on -. They took my bank card and confirmed that the account was closed. Over the course of the month of -, they proceeded to keep the account open, and allowed multiple charges to go against it. When I came in to see why charges were being allowed against a - balance closed account, they told me that they had closed the account incorrectly. The manager was not in, so the amount that I was refunded out of the over $400.00 in overdraft fees was $100.00. I was told a manager would call me about the issue and help me get fully refunded. It is no...

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TD Bank Bank account or service problems caused by my funds being low

December 17, 2015 - TD Bank Routing # - Acct # - On -/-/2015, I withdrew - debit tranactions through my above mention checking account. I first with drew $5.00, and then $20.00 and remained with a postive balance. After the - prior withdrawals I withdrew $120.00 putting the account in overdraft for about $88.00. If TD bank did correct accounting my balance would have been - $88.00 plus - $35.00 according to the time stamp of the - - tranactions. Speaking to the customer service manager who refused to give her fullo name Employee # - informed me that when balancing they go b...

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TD Bank Bank account or service problems caused by my funds being low

December 16, 2015 - Hello. i would like to report TD Bank for excessive overdraft fees, I had made one transaction with - on -/-/- which came out as - transactions instead of - and another transaction was made with - on -/-/-TD took out the - transaction first then took out the - transactions- .When I made - transaction there was a positive amount in my checking. The - transaction put my account into a negative balance. So because they didnt post transactions chronologically they charged me - bounced check charges instead of one. TD Bank makes a habit of doing this time an...

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TD Bank Bank account or service problems caused by my funds being low

December 16, 2015 - TD Bank stacks transactions to their own advantage. Especially when an ACH withdrawal comes in the same day as a direct deposit - they will always charge a $35.00 fee to pay whatever came in to be paid - even though the funds were available the same day the bill came in to be paid. When - used my acct as a backup source for funding - it overdrew my account - a $7.00 - charge incurred a $35.00 fee. Then the $140.00 in fees from TD Bank cause my acct to be overdrawn which overdrew ANOTHER couple of small transactions ( like $5.00 and $16.00 all under $20.00 transactions which...

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TD Bank Bank account or service problems caused by my funds being low

December 15, 2015 - On behalf of my son, a -, his student checking account was debited by TD Bank for $440.00 in overdraft fees from - -, 2015 - - -, 2015. Please see attachment. I believe TD Bank has inappropriately applied overdraft fees on his account in excessive amounts. Can you please investigate this matter? Thank you. ...

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TD Bank Bank account or service problems caused by my funds being low

December 15, 2015 - As a customer of TD Bank, my checking account was debited by TD Bank for $2500.00 in overdraft fees from - -, 2015 - - -, 2015. Please see attachment. I believe my bank has inappropriately applied overdraft fees on my account in excessive amounts. Can you please investigate this matter and any prior period? Thank you. ...

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TD Bank Bank account or service making/receiving payments, sending money

December 9, 2015 - I was having dinner tonight at - - and tried to settle my bill for $160.00, my TD Bank card was declined. I contacted TD bank customer 's service line, instead of the service representative to me my card was blocked so I asked her to unblock my account and I requested to speak to a supervisor and was placed on hold for 10 minutes. The supervisor came on the line ask me to verify my identity and ask if I can authorise the transaction and I told her I already have with the call representative, but she did not and hung up the phone. I called back spoke to another representative and told h...

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TD Bank Bank account or service problems caused by my funds being low

December 9, 2015 - Am Having a Problem with TD Bank charging me several Overdraft fee the problem started -/-/2015 There was a checked that was deposit into my account For The Amount $34.00 and the checked was return due because they where no funds on the account so first TD Bank charges me and over draft fee $100.00 wish posted on -/-/2015 and then they charge me another overdraft for $35.00 Dollars on the account due beacuse of the check was not valid and they where no funds on the account am really fustrated of this scam td bank i been paying then overdraft fee for each transaction and they ...

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TD Bank Bank account or service deposits and withdrawals

December 8, 2015 - I am writing to inform you of my suspicion that TD Bank is using fraudulent/ deceptive business practices which allows them to collect nsf fees that are not rightfully owed. I 've tried to discuss this issue with TD bank several times and they are not willing to discuss this matter. I always check my account before I go to sleep and wake up the next morning. Yesterday I looked at my account and it said I was $33.00 overdrawn as a result of a - purchase I am on installment payments for. I screenshot the page. This was around -. TD 's policy is that you will not be charged a fee if you d...

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TD Bank Bank account or service account opening, closing, or management

December 4, 2015 - -/-/- I opened up a joint TD Bank account ( with my mother ) for use while I was studying abroad. -/-/- I took out the balance from the bank account, walked into TD Bank and asked to close my account. The teller led my mother and I to a banker who reviewed the account information, and said that we do not have to do anything else but 'cut up our debit cards and discard them '. Since there was a - balance on the account, he will close it. After that date, I would receive statements from TD Bank. After contacting them several times, I was told that they are unaware of why I am receiv...

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TD Bank Bank account or service deposits and withdrawals

November 26, 2015 - I had requested an expedited external transfer for an additional $7.00 fee on -/-/2015. However, TD Bank failed to mention that the fee would be deducted from my account a few hours AFTER the transfer had been complete ( industry standard practice is to deduct the fee immediately ). This caused me to fall below my minimum daily balance of $100.00 by $7.00 ( to $93.00 ). I immediately transferred an additional $15.00 to the account just to be safe and avoid a fee for dropping below my minimum balance. However, I was charged $15.00 on -/-/15 ( -! What -! ) for falli...

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TD Bank Bank account or service problems caused by my funds being low

November 26, 2015 - I opened a small business account two years ago. At the time it was never explained to me that I had to opt in to not allow overdraft of my account. My company was a small operation and I was nave, thinking banking products were similar to personal banking products. I was switching banks and made it known to TD Bank, well one day my account went to - $6.00 and they continued to allow small purchases ( $5.00, $7.00, etc ) so that they could then hit me with $170.00 in overdraft fees. They would not refund these fees because they were not banking errors, even though other banks do it. Th...

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TD Bank Bank account or service using a debit or atm card

November 25, 2015 - This is my - day ... Went to TD Bank on - and - - pa.. Walking in to try to speak with customer service. Mind you just to get a replacement card now as we speak I 've been here for 1hr and half.. Still have n't been seen they have multiple tellers but - customer service rep and she acts like she does n't want to even be here. I do n't understand I 've been to a few of your branches pa, ny but this - is - of the worst I 've ever been to.. - to say the fact I need my card to get my money but another day I will go with out - or I will have to go out my way to go to anot...

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TD Bank Bank account or service account opening, closing, or management

November 24, 2015 - I am filing a complaint against TD Bank. I opened - new accounts with the help of customer service. The accounts are as follows - and -. I am a regular customer and I deposit cash to my accounts. I have deposited CASH in worth - of dollars in the past. TD Bank did nothing to protect my cash investments. I was treated in an unprofessional manner by lower level people from customer service and from the - - - -, NY - location. One representative stated that they can pick who they do business with at the lower level. She stated it is her right to discriminate against peo...

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TD Bank Bank account or service deposits and withdrawals

November 24, 2015 - TD Bank levied my business bank account domiciled in the State -, due to a - subpoena and personal judgment received that directed them to restrict - domiciled accounts only. When I told the bank that they levied my account in error, they responded that their customer agreement allows them to levy accounts outside the scope of the - subpoena, yet could not show me any agreement language in support of that claim. They have frozen almost $7000.00 in funds without any authority under the law. ...

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TD Bank Bank account or service account opening, closing, or management

November 24, 2015 - When I lived in - I had an account with TD Bank. I have moved to - where TD has no branches. I have told the to close the account many times. The last time was yesterday. Because they have not closed it fees are just over $1000.00 and growing. They now claim they will close it in 60 days. Then a collection company will go after me. They are not working with me at all. They just like charging fees. I am getting hit with fees as my account is less than - because of fees. ...

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TD Bank Bank account or service problems caused by my funds being low

November 21, 2015 - On -/-/2015 - - - - presented a check against my bank account with TD Bank for $1400.00. This brought my account balance to $130.00. That same day, - debits totaling $30.00 were also debited from my account, causing my overall balance to fall to $99.00. On -/-/2015 the check was returned and I was charged a $35.00 overdraft fee. The only other debit to occur that day was for $12.00. After reviewing this on my - statement and making numerous phone calls, TD Bank confirmed that the check was returned in error and refunded me the overdraft fee. The check to -...

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TD Bank Bank account or service deposits and withdrawals

November 20, 2015 - I called TD Bank today in order to find out why - was not accepting my card online. TD Bank Rep - today on -/-/2015 started yelling at me and told me a lie that my card was not active and that she needed to activate a new card sent in the mail with beginning date of -/-/- - I told her I did not want to do that but instead of listening to me she bulldozed and bullied over me and called a 3 way mysterious number wherein she fed all of my personal information ( card number, expiration date, tax ID Number, social security number etc ) into God knows where and to whom. The number s...

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TD Bank Bank account or service problems caused by my funds being low

November 20, 2015 - I opened a checking and savings account in - 2015. I received a letter from TD Bank on - -, 2015 stating that my checking account was overdrawn. After logging on to the account to see what had happened, I could tell that for three months ( since - ) TD Bank had been charging me maintenance and overdraft fees to the tune of $35.00 a month, causing my account to go negative and then further negative each month. All without contacting me or alerting me before charging these fees. The first notice I received was by mail with a letter dated - -, 2015. My savings account, opened ...

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TD Bank Bank account or service problems caused by my funds being low

November 19, 2015 - Hi, TD BANK fraudulently overdrew my account and broke the law under the Fair Debtors and Creditors act and the Privacy Act. First, they tape recorded my conversations with them without informing me of that in the beginning of conversation which is against the law. Second, They purposely held pending transactions that the merchant had already sent through. Meaning they held pending transactions for 5 days to the Monday night processing so that my account would incur NSF fees totaling $200.00 which far exceed the amount of the total of my transactions which totaled $40.00. This is excessive...

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TD Bank Bank account or service problems caused by my funds being low

November 18, 2015 - -/-/15 - TD Bank assessed a $35.00 OD Paid fee due to PENDING debits reducing my balance to less than what was available for items posting. TD 's response " While you are not charged an overdraft fee for a pending authorization, even if it brings your balance negative, the authorized funds are deducted from your available funds. '' It seems that the consumer IS being charged for pending transactions. Technically those funds should still be available for use for other transactions since the merchant has not sent it through for payment and IF when those pending items come to post in the ...

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TD Bank Bank account or service deposits and withdrawals

November 13, 2015 - Dear Sir/Madam, Recently, I encountered a situation where a check that was written to a party ( who was a family member ) did a mobile deposit and in person deposit twice w/ - - - . This was a mistake ( human error ). Once the person found out that this was a mistake, he informed his bank - - - - in CA. The bank told the person that it will be taken care of and it will not be submitted. The reality was otherwise. While my bank - TD Bank accepted the check again withdrew money again from my account. I was told that there are - separate processing - for mobile deposit ...

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TD Bank Bank account or service using a debit or atm card

November 12, 2015 - I OPENED A TD BANK ACCOUNT - -, 2015, WITH $490.00, AND SUBSEQUENTLY, TD ASSESSED ME " OVERDRAFT CHARGES, THAT THEY ASSERT I AGREED TO ALLOW, ( I AM A SENIOR - YEARS OLD ). MY N.Y..-. CULTURE SENSED THAT THIS HAD HAPPENED OFTEN TO NEW CUSTOMERS IN THE SAME WAY THAT THEIR REPRESENTATIVES, " DEMANDED '' ' I PAY THESE FEES '', ( MORE THAN $170.00 THAT WOULD, " ZERO OUT ), MY ACCOUNT. WHEN I WAS PAYING SMALL AMOUNTS TO, MY-TD ), DEBIT CARD ; IT NEVER ADVISED ME THAT OVERDRAFTS WERE BEING MADE AND CHARGES WERE BEING ASSESSED OF $35.00 EVEN FOR A $3.00 - ICE CREAM. THEY SAY I ...

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TD Bank Bank account or service deposits and withdrawals

November 12, 2015 - My bank, TD Bank, keeps holding my paychecks until the end of the next business day and charging me $35.00 for any debit to my account that is n't covered because they are holding my check. For example, this past week, I deposited my paycheck of $2300.00 on Saturday, and it cleared and was credited on Monday, making my balance $2700.00. My rent check for $1000.00 also hit the bank and cleared on Monday, as did a loan payment of $300.00 to my mother. However, the bank charged me $70.00 - - overdraft charges of $35.00 each - saying the rent and loan payments hit the bank before ...

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TD Bank Bank account or service problems caused by my funds being low

November 5, 2015 - TD Bank credited my account - $ that were bank over-draft charges as a result of fraudulent activity on -/-/15. On -/-/15 I contacted the bank to ensure that the funds had been returned to the account and that the ACH was denied. On -/-/15 I stopped into the branch to obtain a letter to provide documentation to an outside entity that the issue was resolved. TD Bank sent a letter stating that the case was closed and found in my favor. On -/-/15 they reversed the credit, in addition, charged me - over draft fees for their credit reversal since they processed them se...

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TD Bank Bank account or service deposits and withdrawals

October 30, 2015 - I made a purchase for furniture with - -, check # - is with my checking account at - Bank account. The salesman ( - - ) used wife 's ( - - ) name on the check instead of the furniture store. Someone cashed the check and did not deliver the furniture. The furniture store is no longer in business, and we are having difficulty verifying who cashed the check. This constitutes fraud. I want a refund. - Bank refuses to provide the information about who cashed the check. After several months, they now say it was cashed at TD Bank. - confirmed that they do not verify paye...

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TD Bank Bank account or service account opening, closing, or management

October 30, 2015 - I went to -, looking to open up a bank account and was told I could n't do so because there 's fraudulent activity on my banking history. I then contacted chexsystems to see what they were talking about and it says there 's a charge off amount for $330.00. I 'd love to know why this is there, and what I can do to remove this from my history. ...

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TD Bank Bank account or service account opening, closing, or management

October 27, 2015 - I opted out of overdraft charges for my account, so if it does not have enough money, decline any transaction. Much to my surprise they are telling me that their fee is exempted, so the bank disregarded my request and sent my bank negative by $5.00 for their bank fee, then they sent the account further negative by $20.00 because they said the account is negative for 10 days. They could make it very clear and point out that their fees are exempt and if not cleared up in 10 days, that you will be charged 3600 % per anum. I asked for the account to be closed down if this can not be corrected ...

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TD Bank Bank account or service account opening, closing, or management

October 27, 2015 - This complaint is in reference to my account at TD BankRouting Number : -Account Number : - opened a TD Convenience Checking account on - - 2015 with a deposit of $100.00. One of the requirements for this account is to maintain a balance of $100.00. I have never made a withdrawal from this account. Due to a bank error with their website/back-end I was unable to sign up for online banking online. This forced me to go into the branch to get online banking setup. By this time the first statement had closed and I was charged a $1.00 " Paper Statement Fee '' on -/-/2015 w...

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TD Bank Bank account or service problems caused by my funds being low

October 26, 2015 - I have been charged over $600.00 in overdraft fees the past few months because of the way TD Bank illegally reorders transactions to their benefit. ...

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TD Bank Bank account or service account opening, closing, or management

October 14, 2015 - I have been trying to close my account and the bank wo n't let me because they said that my account has to be $0.00. I wanted them to either send me the money back ( in form of a check ), or send me a bill for whatever amount is due. Because the account is not closed, automatic debits keep hitting the account and continuing to charge me fees. My point is that it 's a bank. Either send me a check for the amount in the account, or bill me. But I want the account closed. ...

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TD Bank Bank account or service problems caused by my funds being low

October 12, 2015 - I over drafted my account but was charged overdraft fees for two consecutive days. I called on the first day and was told what items were subject to the fees. Then when I called they tried to double talk me. I 'm not stupid. I think this may have happened before. ...

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TD Bank Bank account or service deposits and withdrawals

October 12, 2015 - I opened a business checking account with TD Bank on - -, 2015 with an initial balance of $200.00. On - -, 2015, an ACH deposit was made to my account in the amount of $12000.00. On - -, 2015 I wrote a check ( using - of the starter checks that TD Bank provided me when I opened the account ) from the account in the amount of $5600.00 and deposited it to my personal savings account at - - - - to reimburse myself for business expenses. The check was not honored and was returned to me, and I was charged a $30.00 return check fee. There were sufficient fund...

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TD Bank Bank account or service problems caused by my funds being low

October 1, 2015 - I would like to know if a bank has the authority to rearrange transactions in the consumer 's checking account after the funds is cleared in account? Or should the bank provide the consumer with correct, online, account information on all transactions made to the consumer 's account including pending fees?. What is the Consumer Finance doing to stop these banks from charging the helpless consumers from these excessive and unjust fees? ...

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TD Bank Bank account or service deposits and withdrawals

September 30, 2015 - On - - 2015. I went to my local TD bank at - - - -. in - Fl. I attempted to deposit $220.00 in cash. The ATM returned only $180.00 dollars. It asked me how much money was in my deposit. Since it returned - dollars. I said $40.00 it gave me receipt. I thought since the money was not organized the was the problem. I attempted the deposit again. Put in the remaining -. And it gave me - back. Asked again and they mistake. I said - again. It was actually -. The next day I went inside bank and informed them and they credited me the - dollar difference. 9'...

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TD Bank Bank account or service using a debit or atm card

September 29, 2015 - On -/-/2015 I went to TD Bank at - to withdrawl money thru ATM. I first tried to get $300.00, but I got messege that I was over daily limit which confused me since I had only made deposit earlier in the day. Since I got messege I decided to try $200.00 and was able to get that and got a reciept which included my balance. I contacted the - branch when I got my monthly statement and was told by Assitant manager they would look into it since they were having problems with machine. I just got letter saying they did n't find error and would not credit me. I find this hard to believe...

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TD Bank Bank account or service deposits and withdrawals

September 25, 2015 - Checks on my account were counterfeited and forged and the bank TD bank refusesto refund monies and the overdraft fees associated with the forgery ...

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TD Bank Bank account or service making/receiving payments, sending money

September 24, 2015 - On - - - this year I made a donation in the amount of $1000.00 dollars to - - - -, TD bank mistakenly deleted my account in the amount of $10.00. I contacted Td Bank on - at - a.m. I spoke to a woman named -. She advised me in 3-5 business days the remaining $990.00 dollars would be debated and corrected. On - I spoke to a man - who stated the matter had been corrected and he would send me a canceled check I should receive in 3-5 business days. The check number -, the number I called to speaks to all these individuals was - -. On - -/-/20...

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TD Bank Bank account or service using a debit or atm card

September 22, 2015 - Am Having A Problem With My Bank Account i Lost My Debit Card There Where Some Transaction Made On My Account That I Did Not Authorize Please Help Me Resolved This Issue i Made A Claim With TD Bank on - - for $41.00 $ - Fee $170.00 i did not made this transaction and the bank According to the bank investigation. they saying that the charges are valid and that this transaction are all valid. and the bank denied to credit the transaction please help me resolved this issue i use this account only for SSI Social Security Direct Deposit. and the account right now has a negative $190.0...

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TD Bank Bank account or service deposits and withdrawals

September 15, 2015 - On - -, 2015, I opened a checking account with TD bank over the internet. I deposited $100.00 and was given confirmation of opening account #. On - -, 2015, I received their Welcome to your new checking account '' snail mail. At - on - -, I was awakened by an email from TD telling me that my deposit was unsuccessful and that I need to visit a store to make my initial deposit. At - I called the number provided in the email ( - ) to find out what happened to my money and the account I opened. The woman who answered the phone asked for my SSN and looked something up ...

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TD Bank Bank account or service using a debit or atm card

September 11, 2015 - I have a checking account with t d bank, put the money at the atm - took the money posted on my pending checking account and then in my checking account. gave me the white slip and did not give me the money back. there was an error message but the atm still kept my money. I put the money in the t d bank in -, nj and went there in person today and told them and called the - number too. I still do not see my money back. I feel as though the bank stole my money. there should be no issue as to the money because it was put in my account posted and used for my rent. they took it without a w...

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TD Bank Bank account or service deposits and withdrawals

September 9, 2015 - On -/-/15 - fraudulent charges occurred on my checking account in the amounts of $66.00, $70.00, and $72.00. A total of $210.00. On -/-/15 I noticed the fraudlent charges and reported the matter to TD bank customer services. I explained that I had never lost or misplaced my debit card and that I had never been to the location in which the fraudulent charges occurred. The TD bank representative took my information and said that an investigation would be initiated and I could expect the money to be refunded within 3-5 business days. On -/-/15, six business days later...

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TD Bank Bank account or service using a debit or atm card

July 20, 2015 - On - -, 2015 a transaction occurred on my checking account that was completely unauthorized. $2500.00 was debited from a business that had my card information. I called TD Bank immediately and spent the better part of - hours trying to get through to someone who could put a hold on the transaction, as it was currently processing ''. I was told by multiple persons, in multiple departments that although every other bank can process a typical stop payment '' that TD was unable to do so, and I would have to wait until the transaction processed in order to proceed with any kind of reve...

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TD Bank Bank account or service using a debit or atm card

July 14, 2015 - I have a debit card with TD Bank. I have been charged for overdraft transactions that I have n't agreed to. The reason for the charges, as they explained me at the bank, was because the check I deposited was not cleared when I proceeded to use my debit card. As such, I was charged the amount of - dollars each time I used my debit card during the time my account had - funds available ( - dollars in total ). As a debit card holder, I assumed that I would not be able to proceed to transactions when my debit card has - funds. I never agreed to such charges or the service provided as a ...

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TD Bank Bank account or service account opening, closing, or management

July 11, 2015 - Have had TD Bank - checking for - years maybe - from -/-/- til -/-/-. What made me breakup my relationship with them is that, usually when I deposit a check, I have either 50 to 70 % of that paycheck available and onetime I when to buy transit fare, they charged me for overdraft despite the money was there and available, this continued - or - more times without my balance ever dropping to $0.00 balance. The fee 's would multiply and pop-up and cleaning me out. So I tried cutting my ties and these ridiculous penalties they pressed upon popped up and I was n't happy an...

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TD Bank Bank account or service problems caused by my funds being low

July 10, 2015 - TD Bank hit my account with over $200.00 in over draft fees unfairly for $10.00. My TD bank phone app showed me that I had funds in my account so when I needed to purchase something I did. The next day the TD app showed me that I was over drafter by $10.00, I went into a TD branch the same day which was a Sunday where a banker told me that because it was a weekend I had until the end of the next business day ( Monday - to make a deposit before I received an over draft fee.So I made a $60.00 deposit, my account should have evened out, yet by Monday afternoon they charged me $100.00...

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TD Bank Bank account or service using a debit or atm card

July 8, 2015 - TD bank is charging me $170.00 in overdraft fees for using my debit card before a check cleared the next day along with charges on my card so the money was there. ...

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TD Bank Bank account or service deposits and withdrawals

July 4, 2015 - I had a savings account and debit card with TD Bank in -, NY. Since I am a - student I thought this was a safe way to go.The debit card was linked to the savings account for overdraft protection which I was not really sure of the benefits. In fact it turned out not to be a benefit at all but a means of protecting the bank if information is stolen in which on - - my card with my banking papers was stolen -. Two days later I realized my card and papers were missing and I checked my accounts online. On -/-/15 a fraudulent check of $1300.00 was deposited into my checking/deb...

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TD Bank Bank account or service deposits and withdrawals

July 3, 2015 - On - -, 2015, I called a company to order flowers named - '', using my TD Bank debit card. This company signed me up for a monthly club without my consent or even asking me. Since then, I have been getting a charge of $9.00 a month on my TD Bank account. I cancelled my debit card in -/-/-, but somehow the company found a way to keep charging my account. This is tantamount to fraud. I have been trying to work with TD Bank since -/-/- to dispute these monthly charges on my account, but they have frustrated me at every turn. First they said they would not investigate until I...

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TD Bank Bank account or service deposits and withdrawals

June 30, 2015 - I bank at TD Bank in -, VA. I have a checking account and a savings account. The checking account is an account for Senior Citizens. I am retired and receive a monthly Social Security check and a pension check from my former employer. My wife continues to work and will receive her - Social Security check next month. In checking my bank statement today, I discovered that I had been charged five overdraft fees of $35.00 each. My account never had a negative balance. My wife and I went to the bank on this past Saturday to deposit a payroll check from her company. I specifically told the T...

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TD Bank Bank account or service account opening, closing, or management

June 29, 2015 - My ex-wife obtained pictures of checks I mobile deposited. When questioned how she admitted that - of her clients ( my ex is a - ) works for TD Bank in - South Carolina and obtained these for her. I went to see my local branch manager who was helpful and opened an investigation. I had to close my account and I opened a new - ( I watch it daily to make sure there is no funny business going on ), and I was told my account would be watched for any questionable activity. Meanwhile I had to lay out $80.00 to have new checks printed and sent to me - day air. This whole mess caused a...

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TD Bank Bank account or service problems caused by my funds being low

June 23, 2015 - TD Bank has continued to allow my account to be overdrawn, has not refused any transactions and now has charged me over $500.00 in overdraft payments. ...

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TD Bank Bank account or service problems caused by my funds being low

June 23, 2015 - I was charged overdraft fees for the amount of - so far. When checking my balance online I had enough to make purchases. I paid a bill with the wrong bank card and it went to this account which should have been an overdraft but now I have - overdraft fees. I was in the positive before this charge went through and prior to it going through other items were deducted from my balance. The bank switch these items around so that they would be able to charge the most overdrafts. I was told by an employee of the bank that that they pay the highest items - then to the lowest which made me have...

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TD Bank Bank account or service problems caused by my funds being low

June 19, 2015 - As of - - of my checking accounts had a balance of $ - - a - - debited $18.00 from that account leaving a balance of negative $15.00. The same day, after work at about -, I went directly to a TD Bank ATM and deposited enough cash ( $16.00 ) to cover the negative balance. I received a receipt dated - with a current and available balance of $0.00. The following day I checked my account to find that:1. TD Bank assessed a $35.00 overdraft fee2. TD Bank returned the - transaction ( as if it had not been covered by the deposit ) 3. TD Bank dated the cash deposit ...

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TD Bank Bank account or service using a debit or atm card

June 18, 2015 - I had a business agreement with a lawyer. I signed a fee agreement for $2000.00 and gave them my debit card number and the agreement was to call them every Friday and authorize a $200.00 payment. I did that every week until the entire fee was paid. A - after our relationship ended, the lawyers office debited another $400.00 and then sent me a text stating that they did this. This was an unauthorized transaction and I immediately stated this to the secretary. I asked her to reverse the debit charge and in turn she sent me another fee agreement and told me she would reverse the charge i...

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TD Bank Bank account or service deposits and withdrawals

June 18, 2015 - Through this complaint, I request that CFPB staff review the action taken by TD Bank in denying my Reg E-covered unauthorized withdrawal claim. I opened an - account for my minor daughter so that she would have access to limited funds on a debit card. The card and the account were used sparingly. When my daughter attempted to make a teller cash withdrawal on - -, 2015, she and I were advised by bank staff that our account was overdrawn in the amount of $1800.00. We subsequently learned that my daughter was unaware that she had lost the debit card and that - counterfeit checks wer...

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TD Bank Bank account or service deposits and withdrawals

June 17, 2015 - I deposited my paycheck yesterday. Same business, local, check I deposit every two weeks for the last 3 years. The bank froze $570.00 of my check saying pending review '' without notifying me. I found out when I went to check my balance later in the day. It was over drawn because of bills I had paid since the money should be there. I called TD Banks - # and was told at - the money would be released in a - of hours that it was a random thing. I called again hours later and was told it would not be released until tomorrow and they could do nothing to help me. They suggested I call th...

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