TD Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

TD Bank Bank account or service department,

Checking account Account opening, closing, or management Florida

I opted out of overdraft charges for my account, so if it does not have enough money, decline any transaction. Much to my surprise they are telling me that their fee is exempted, so the bank disregarded my request and sent my bank negative by $5.00 for their bank fee, then they sent the account further negative by $20.00 because they said the account is negative for 10 days. They could make it very clear and point out that their fees are exempt and if not cleared up in 10 days, that you will be charged 3600 % per anum. I asked for the account to be closed down if this can not be corrected and they told me they can not until my account is negative for 80 more days and accessed $160.00 more fro a total of $180.00 in overdreaft fees, then they will chrge it off, close it down and send me to a collection agency. This is deceptive, unconcionable and needs to be corrected immediately. If you can not remove the overdraft fee fro charges I opted out of, then plase close down by accounts as of today, -/-/2015Sincerely, - -

TD Bank customer in Florida
Oct 27, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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