TD Bank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

TD Bank Bank account or service department,

Checking account Using a debit or ATM card New Jersey

I had a business agreement with a lawyer. I signed a fee agreement for $2000.00 and gave them my debit card number and the agreement was to call them every Friday and authorize a $200.00 payment. I did that every week until the entire fee was paid. A - after our relationship ended, the lawyers office debited another $400.00 and then sent me a text stating that they did this. This was an unauthorized transaction and I immediately stated this to the secretary. I asked her to reverse the debit charge and in turn she sent me another fee agreement and told me she would reverse the charge if I signed the new fee agreement for another $3000.00 of which I did not owe. I asked her for a detail of the charges that she was telling me I still owed the attorney and she never provided me with anything. I sent the attorneys office a letter and again asked that they provide me with an accounting of the fees and return my $400.00, They never responded. I contacted TD bank and told them I wanted to dispute the unauthorized charge and they told me I had to wait until


into the TD bank branch and explained to them that this was an unauthorized charge and I wanted to dispute this charge because as far as I wwas concerned, the secretary at the attorneys office took my $400.00 and would n't provide me with any accounting and this was an unauthorized charge and the bank told me we are sorry but there is nothing we can do for you. I explained that I am your customer and you are supposed to protect me and my money and you allowed this business to take my $400.00 AND THEN WHEN I ASKED TO DISPUTE IT, YOU TELL ME THERE NOTHING YOU CAN DO FOR ME.

TD Bank customer in New Jersey
Jun 18, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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