SunTrust Bank Vehicle Loan Complaints

Review and analysis of over 126 Vehicle Loan complaints against SunTrust Bank

SunTrust Bank consumers have reported over 126 official complaints related to Vehicle loan. Out of the 126 consumer complaints against SunTrust Bank, 26% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.

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New Vehicle Loan Consumer Complaints


SunTrust Bank Consumer Loan shopping for a loan or lease

January 26, 2016 - I applied for an auto loan online with -, a Division of SunTrust Bank, via their advertisement on -. They gave me the option to have my personal information forwarded to another bank in the event I was n't approved for their loan ; I denied the option. They did n't approve me for the loan, and made a " hard inquiry '' on my credit report which caused my credit score to go down. I knew my credit score before filling out the application. Why did n't they simply tell me the required credit score so that I could avoid the " hard inquiry ''? I suspect that they want people ( that they are goi...

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SunTrust Bank Consumer loan taking out the loan or lease

November 13, 2015 - My credit report still showing an auto loan which was pay -/-/2010 to SunTrust bank. How long take to clear that account from my credit report. - - ...

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SunTrust Bank Consumer loan shopping for a loan or lease

September 26, 2015 - SUNTRUST PUT HARD INQUIRES ON MY CREDIT REPORT WITHOUT MY CONSENT ...

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SunTrust Bank Consumer loan shopping for a loan or lease

July 29, 2015 - A representative for Suntrust Bank came to my house and left a blank card with a hand written note on it asking me to call Suntrust. This person did not identify themselves in any way or form. My payment is - days late and the previous week I called and asked for a deferment. I have not yet received the paperwork to fill out yet for the deferment. I have dealt with - other auto loan companies and I have never had this experience from any of the other companies. I find it extremely unsettling and abusing their position as the loan provider. When I asked for them to provide information abo...

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SunTrust Bank Consumer loan shopping for a loan or lease

June 25, 2015 - In late - 2015, I cosigned an auto loan for a grandson living in - -, North Dakota. The paper work was - and signed - -, 2015. However, starting the - week of - 2015 I received various notices from different banks stating that the auto loan had been denied do to my bad credit : SunTrust, dated - -, 2015 ; - -, dated - -, 2015 ; -, dated - -, 2015, and -, dated -, 2015. All these banks turned my credit down. See attached copies. During the - week of - 2015, SunTrust sends me a notice, dated - -, 2015, stating that the auto ins...

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SunTrust Bank Consumer loan taking out the loan or lease

June 4, 2015 - I went up there to look at a - with my nephew. He is in the - - and I did n't want him - over by dealerships around his -. Without any credit yet they said he needed a co-signer in order to get it. I repeatedly asked the salesperson, -, if I co-signed would it show up on my credit due to me planning on buying a car this week. She repeatedly said it would n't unless I took over the loan. I agreed to co-sign. I asked the finance person repeatedly the same thing. She also said it would n't show on my credit report. Went to buy my car today and was turned down due to already havi...

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SunTrust Bank Consumer loan taking out the loan or lease

May 29, 2015 - SUNTRUST BANK HAS PULLED A COPY IMPERMISSIBLY FROM MY CREDIT REPORT ON - - AND -. THEY ARE REPORTING AS - - - THAT IS NOT MY NAME AND AS SUCH MI-ED MY FILE WITH ANOTHER. I WANT THE INQUIRIES REMOVED IMMEDIATELY ...

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SunTrust Bank Consumer loan shopping for a loan or lease

May 21, 2015 - I recently purchased a new vehicle through a local dealership in -, VA. The dealer set me up with Suntrust as my lender ( I 'm not sure if this was based on the lowest rate, or that he was incented by Suntrust to push them - He claimed he got box seats to the Washington Nationals game from Suntrust and was going that weekend ). Once I was approved and my loan established, I registered online ( as I 'm an online / digitally engaged person ) so I could regularly pay my bill there. Suntrust does n't allow online payments outside of having an account with them - So I am now being forced to make...

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SunTrust Bank Consumer loan problems when you are unable to pay

April 7, 2015 - In -/-/- I financed my -/-/- Chrysler 200 with SunTrust Bank and then in -/-/- I sent payment, to pay my account in full. I then received notice dated -/-/- indicating my account was settled and that my title will be mailed within 10 days. The 10 days extended to over a year and a half and then I finally received my title in -/-/-. After receiving my title SunTrust then proceeded to take possession of my car, stating that my account was not paid. I have since then retained an attorney and have to forced to rent a car and incur expenses and stress that I should n't have...

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SunTrust Bank Consumer loan managing the loan or lease

April 3, 2015 - Since - -, -/-/2015, I have unsuccessfully attempted to have an electronic lien removed from a Florida electronic title. Sun Trust Bank has submitted written title releases, but refuses to remove the lien electronically. Due to its failure to do so, I can not obtain a paper title. ...

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SunTrust Bank Consumer loan taking out the loan or lease

March 31, 2015 - My father is a - veteran -. Recently his - van broke down and needs to be replaced. My father is - - and receives benefits from the VA. He has the funds to purchase a van, but with his -, it does n't need to be brand new $ 20,000- $30000.00 vans from car lots. I have been finding great deals from individuals that have lost loved ones and no longer need the vehicles. THE PROBLEM we are running into is the vehicles are not appraising through kelly blue book for the loans, because the banks will not consider the - adaptions that have been added. I even had the receipt where...

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