SunTrust Bank Consumer Loan Complaint

Vehicle loan Managing the loan or lease

SunTrust Bank Consumer loan department,

Vehicle loan Managing the loan or lease Florida

Since - -, -/-/2015, I have unsuccessfully attempted to have an electronic lien removed from a Florida electronic title. Sun Trust Bank has submitted written title releases, but refuses to remove the lien electronically. Due to its failure to do so, I can not obtain a paper title.

SunTrust Bank customer in Florida
Apr 03, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

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How SunTrust Bank handles Managing the loan or lease complaints

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints5/20126/20127/20128/201210/201211/201212/20121/20132/20133/20134/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20159/20151/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankManaging the loan or lease1.1%62.6%12.1%24.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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