Review and analysis of over 51 Vehicle Loan complaints against BBVA Compass
BBVA Compass consumers have reported over 51 official complaints related to Vehicle loan. Out of the 51 consumer complaints against BBVA Compass, 20% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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BBVA Compass Consumer Loan managing the loan or lease May 31, 2016 - Over the course of 4 months i have been consistantly misinformed and charged for for the misinformation. I was told i could get a cheaper insurance through the company and when doing so I discoverd it was not approved for my state and they could not send me any verification or even receipt showing that i had paid insurance. when i tried to get it resolved they informed me that i had a lapse in insurance and now my premium has gone up. in addition to this, when I called to pay they could not even give me an amount to pay, fluctuating between $750.00 up to $1200.00, my orginal payment was $... |
BBVA Compass Consumer Loan problems when you are unable to pay May 5, 2016 - -/-/-, I acquired an auto loan for a - Mitsubishi Lancer through BBVA Compass Bank. The monthly payment due at the time was ~ $190.00. Which was made every single month, as is documented by the bank themselves in my credit report print out. I would always go directly into the banks physical branch to make my loan payment, and tell them to simply charge my checking account the minimum due - The exact same thing was said every single time. My vehicle was repossessed early this morning, -/-/-. I called and actually logged in to check my loan status on their website, and they 've ... |
BBVA Compass Consumer Loan managing the loan or lease April 8, 2016 - My husband and I opened up an account with BBVA Compass Bank for our new vechicle. I was told by several reps that I could make a payment from our checking account since BBVA Compass bank did n't have a way to pay online. I made NUMEROUS attempts to pay thru our checking acct and was told that my bank " rejected " the transaction. After multiple calls to my bank, my bank advised me there was no record of BBVA Compass bank transaction. I made a " bill payment '' to BBVA Compass Bank - -/-/16. I checked my bank on -/-/16 and confirmed BBVA Compass bank received my payment. On -... |
BBVA Compass Consumer Loan managing the loan or lease April 6, 2016 - Car was declared a total loss. Insurance called loan ( BBVA ) to get pay off. Pay off was sent in writing to insurance company. Insurance company sent check, loan advised wrong amount and that they made a mistake in the letter. Letter states it is a guarantee. ... |
BBVA Compass Consumer Loan shopping for a loan or lease February 8, 2016 - I had a - dealership in - Arizona run my credit and issue a auto loan to my cousin without my consent. They ran my credit in -/-/2015 and I never signed any consent for them to do so. I did not find out until - - sent me a letter stating that I had a new auto loan with them. As a result of - - running my credit without my consent Compass Bank Indirect also ran my credit without my consent. ... |
BBVA Compass Consumer Loan managing the loan or lease managing the loan or lease October 25, 2015 - I traded my car on -/-/2015 that was financed by BBVA Compass Bank in -, Alabama. They faxed pay-off to - on -/-/2015. On -/-/2015 I called the customer service department to inform BBVA that the pay-off would be forthcoming and they said my account would be not over-due if lf paid within 30 days. I thought everything was fine traded many vehicles and on -/-/2015 I received as past due notice from BBVA the next payment was due on -/-/2015 but again was told since car was traded as long as paid within 30 days would not be considered late. I called the dealership where car was tr... |
BBVA Compass Consumer loan problems when you are unable to pay September 9, 2015 - Sub was repossessed -/-/- when I was on unimployment -/-/- I got a call from compass bank - to satisfy the loan which was - at the time so we negotiated for half that and - dallers a month which I could not afford but I said ok she said make a few payments and they might right off the rest so after making a couple of payments my - dollars a week of unemployment benefits I could not pay it they must have sold it to a company because when I went back to work -/-/- I got a letter from my employer that I had to relinquish 25 % of my after tax income to the sun loan compa... |
BBVA Compass Consumer loan taking out the loan or lease June 27, 2015 - This item [COMPASS BK -AUTOMOBILE INSTALLMENT ACCOUNT] is erroneous and fraudulent since I never authorized, co-authorized, nor consented to this particular auto loan in the past. I am requesting that the item be removed to correct the information. I have highlighted the items that necessitate rectification.... |
BBVA Compass Consumer loan taking out the loan or lease May 29, 2015 - I HAVE FRAUDULENT INQURIES STEMMING FROM A VECHILE LOAN I NEVER TOOK OUT AND - AT THAT FROM COMPASS BANK, I HAVE AN ACCOUNT FROM THEM BUT NEVER HAVE TAKEN NOR APPLIED FOR INDIRECT FINANCING. I HAVE HAD A GREAT RELATIONSHIP WITH COMPASS THUS FAR AND BEMUSED THEY WOULD UNDER - - - '' RUN A REPORT THAT CAUSED A MI-ED FILE. ITS ILLEGAL AND UNETHICAL I WANT ALL INQUIRIES REMOVED AS FRAUD ... |
BBVA Compass Consumer loan managing the loan or lease May 28, 2015 - BBVA Compass reported to my credit a derogatory charged off loan even though the vehicle was paid off in an insurance claim. They have lied and ruined my financial status, I have been denied credit and have spent over 100 man hours trying to get this banking institution to fix this ... |
BBVA Compass Consumer loan managing the loan or lease May 21, 2015 - They took the car I do not owe them anything else. ... |
BBVA Compass Consumer loan managing the loan or lease May 17, 2015 - I was involved in an auto accident and my car was paid off to Compass Bank. They misplaced a warranty check for three months, when they finally admitted there mistake they have refused to send an update to the credit bureau, which is ruining my credit. This bank has bully tactics and while they had misplaced check I continuosly received collection calls and the run around from this company. I hired an attorney and they have sent communication that they would remove this line item from my credit - -, the last regional manager informed my attorney on - - that it would be removed by 4... |
BBVA Compass Consumer loan shopping for a loan or lease May 12, 2015 - Who and what is this company? It needs to be removed from my credit report! This is only - out of about - that should not be there! ... |