BBVA Compass Consumer Loan Complaint

Vehicle loan Managing the loan or lease

BBVA Compass Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

Car was declared a total loss. Insurance called loan ( BBVA ) to get pay off. Pay off was sent in writing to insurance company. Insurance company sent check, loan advised wrong amount and that they made a mistake in the letter. Letter states it is a guarantee.

BBVA Compass customer in Texas
Apr 06, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

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Created with Highcharts 4.2.3BBVA CompassManaging the loan or leaseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or leaseSource: Consumer Financial Protection Bureau

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