BBVA Compass Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

BBVA Compass Consumer loan department,

Vehicle loan Taking out the loan or lease Texas

This item [COMPASS BK -AUTOMOBILE INSTALLMENT ACCOUNT] is erroneous and fraudulent since I never authorized, co-authorized, nor consented to this particular auto loan in the past. I am requesting that the item be removed to correct the information. I have highlighted the items that necessitate rectification.

BBVA Compass customer in Texas
Jun 27, 2015

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BBVA CompassComplaint HistoryComplaints2/20154/20155/20156/20158/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BBVA CompassTaking out the loan or lease83.3%16.7%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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