Review and analysis of over 110 Domestic (Us) Money Transfer complaints against Bank of America
Bank of America consumers have reported over 110 official complaints related to Domestic (US) money transfer. Out of the 110 consumer complaints against Bank of America, 24% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 16% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Bank of America Money transfers other transaction issues April 3, 2017 - I sent a mobile payment of $1000.00 via email to my Aunt using my Bank of America account and it was routed to a closed - account. After reaching out to both Bank of America and - to get the matter rectified Bank of America informed me that - would not be returning my money. When my aunt called - to get the information they tell her that they can not go into the account because it is closed, Yet when I called - they ask for my aunts information to look into the account.... |
Bank of America Money transfers fraud or scam March 21, 2017 - Advertized Restaurant for Sale. Engaged with purported owner.Eventually paid 10K good faith deposit. deal cancelled after she demanded full payment without providing bill of sale for assets and equipment. No business records supplied at all and the contract provided for sale was also incorrect. She has kept money, restaurant and personal belongings housed at site.... |
Bank of America Money transfers other transaction issues February 12, 2017 - On -/-/-, I initiated an online electronic fund transfer of $10000.00 from my account at Bank of America account to my new son-in-law 's account at - as a wedding gift for the new couple. I entered my son-in-law 's name, home address, email address and account number. But without realizing it, I typed a " - '' instead of a " - '' for the - of the - digits of the account. Unfortunately, I did the same thing when asked to confirm the account number. On -, my daughter told me they had not yet received the money in their account. I called Bank of America and spoke to -... |
Bank of America Money transfers other transaction issues February 12, 2017 - -/-/- one of my sons asked me to pay his - cellphone bill for him. I did this with him by using the - online bill pay on his account. I paid the bill by giving - a bank sort code and bank account number for one of my bank accounts, and authorizing them to make a single deduction to pay a single bill. The transaction was successful and this should have been the end of the story. However.. I made the mistake of using a bank account which I do n't track closely. Then -/-/- I noticed an unusual debit on that account. Upon investigation I discovered that - had used the bank i... |
Bank of America Money transfers other transaction issues February 7, 2017 - My bank account was grossly mishandle. I called customer service at Bank of America to ask for a loan for my hearing aid. The representative over the phone told me about a - LOAN. I trusted what they told me and I thought that I was getting an interest free loan for $5000.00 which could be paid off monthly over the course of a year which would be deposited to my checking account. Instead a CASH ADVANCE was deposited to my checking account and then withdrawn without my knowledge resulting in an OVERDRAFT PROTECTION and OVER DRAFT FEE on top of all of this. THIS IS NOT WHAT I WANTED. I ende... |
Bank of America Money transfers fraud or scam January 24, 2017 - Lost $ - down payment due to wire fraud. A portion ( $27000.00 ) was frozen by the bank, but they refuse to return it. Per UCC - Article 4A - 205. ( a ) ( i ) the transfer was to a beneficiary which was not intended by the sender. Per UCC - Article 4A - 402. ( a ) ( d ) If the sender of a payment order pays the order and was not obliged to pay all or part of the amount paid, the bank receiving payment is obliged to refund payment to the extend the sender was not obliged to pay, plus interest. Bank of America ( BOA ) is the sending bank, the receiving bank, and the mortgage lender. ... |
Bank of America Money transfers other transaction issues January 11, 2017 - Want to transfer money from Bank of America / -.to -. Completed paper work. And medallion signature. Money still not transferred. - had paperwork for almost 2 weeks. Called - - VP in - and lleft messages to call me back and has not done so. If on vacation message did not indicate that or to be referred to another person.... |
Bank of America Money transfers other transaction issues January 9, 2017 - On - -, 2016 I made a payment by wire Transfer to - - for - - - listed as New. After not receiving any email confirmation and seeing some posting online, I contacted my bank ( bank of America ) to cancel the wire transfer, case -, my bank then contacted - bank who refused to cancel the wire, just and after only contacting the seller. So the transaction proceeded and to my surprise I received two used switches packed in the same box. I called immediately and after heated exchange, got the authorization to return the items, which I did the same day by -. The seller ... |
Bank of America Money transfers fraud or scam December 22, 2016 - Dear -, I found out in - ; through family - in -, - ; that a file was in superior crt files, not - county files ; # - ; a deposit of surplus funds ; this was not a pay off as a mediator & judge -, - stated ; the lawyer was different ; not - on the 2nd mrtg pyoff ; this should have been done via escrow as most are. They lied as a bad play ; mediator helped ; I believe based on my - abilities that in fact ; that they wanted me to sue, knowing I may not get a lawyer ; I knew it was for $ - ; and that - - and very possibly an impersonator for me ; signed ... |
Bank of America Money transfers fraud or scam December 6, 2016 - My husband and I were supposed to close on our home in -, FL on -/-/ |
Bank of America Money transfers other transaction issues November 16, 2016 - On -/-/- I went to a Bank of America ( BoA ) branch on - - - - - MD to set up an automatic bank transfer to - - to pay my landlord their rent. On -/-/- the funds were extracted out of my account and transferred to the account set up on the bank transfer. On - my landlord notified me that they had not received the funds and the information they provided for the account transfer ( routing & account # ) was wrong. I immediately contacted BoA national office and was told they needed to check and I would receive a call back. On approximately -/-/- I returned t... |
Bank of America Money transfers fraud or scam November 11, 2016 - - sent - wire transfers to - - bank in -, Texas to an account that was set up pretending to be one of our main suppliers of products ( - - ). Wires totaling $120000.00 that should have gone to our suppler in -, were received by some 3rd party at - - pretending to be - -.... |
Bank of America Money transfers fraud or scam November 8, 2016 - We made a transfer to a " Company '' thru our account at Bank of America using their online banking submission form. The Account name is a mandatory field along with the routing number field and account number field. However, since our email and transfer instructions were hacked prior to sending the money, it ended up in a fraudulent account that had nothing to do with the company name we sent it to! Since the field is mandatory, yet is n't being checked, Bank of America is complicit in the fraud and is actually deceiving their own customers in thinking the money will end up in the proper acco... |
Bank of America Money transfers fraud or scam October 18, 2016 - My car dealer told me to pay the DMV -, which I did. However, I had already paid and the DMV sent me back the check. Bank of America took it out of my account and then will not give it back, though I 've called six times to have it given back. Additionally, I filed a claim with Bank of America due to fraud at a postal center while I sent a sculpture. They charged my card $110.00 fraudulently after quoting me $25.00 dollars. Bank of America honored their fraud and gave them the money even though I never allowed it to go through nor did I approve the price. They signed it wihtout my per... |
Bank of America Money transfers fraud or scam September 30, 2016 - I requested Bank of America to refund me $1600.00 which I lost due to BoA refusing to act on a fraud claim. BoA refuses to log my request for a refund. Statement of facts : 1 On - I made the purchase in good faith from another Bank of America customer - I thought if the person is using the same bank as me, I should be safe 2 I realized I was scammed about 30 mins after I made the online transfer. I contacted Bank of America right away and reported the fraud. Transfers take 3 days to be available in the recepient 's account. Bank of America refused to stop the transfer and also refused to... |
Bank of America Money transfers other transaction issues September 14, 2016 - A friend made a deposit to my Bank of America account through his - bank mobile app for the amount of - dollars on - -. The money was supposed to be on my account in less than 6 business days. We contacted both banks and they could not track the money because it already had left their system. After a week of phone calls we both went to - bank and Bank of America to speak to the managers. The Branch manager at - said the money had already left their system and that his " theory '' is that Bank of America accidentally put the money on a different account. The relationships mana... |
Bank of America Money transfers incorrect/missing disclosures or info September 14, 2016 - I used the Bank of America App to transfer money to my friend, - -. On my list of recipients for person to person transfer ( using mobile numbers ), I have a few people. When I transferred $1500.00, I sent that money to a wrong person on my list, - phone number. The problem here is..the phone number for - - on my recipient list no longer belongs to - -. I called BOA right after I transferred the money and BOA could not credit back because the person ( who has - phone number ) already took the money. About three weeks after I field a claim, I received a mail from BOA, ... |
Bank of America Money transfers other transaction issues August 23, 2016 - I made a transfer from my Bank of America checking account to my - savings account using online banking ( bill pay ) as I have done for years. The $3000.00 was deposited in my - account and then they took it out charged a fee and sent a check to me marked " refer to maker '' on it. I took that to a Bank of America branch and they deposited it into my BofA account. Then a few days later it was taken out of my Bof A account again with a " refer to maker '' error. I again went to Bof - to get information and they put in a request for research. I then had a rep from - contact me and ... |
Bank of America Money transfers other transaction issues August 17, 2016 - A friend of mine is sending me money and he used a feature of sending money over phone using the Mobile banking feature of BANK Of America where one can send money using the mobile number. In my case on - - he initiated $1.00 test transaction from the mobil banking from his mobile and i received a message from bank of america saying a friend has initiated a transaction and amount will be credited to my account. after which i he made - more transaction totaling to - $ and i received Message alerts for all the transaction. Now when i check my account i do not see the amount. I c... |
Bank of America Money transfers fraud or scam May 24, 2016 - I will try to make a long story very concise with my concern. : I transferred a total of $3600.00 in an intra-bank ( Bank of America ) wire-to-wire transaction, only to later determine ( after the deposits ) that I was defrauded. The banking institution 's policy is that since this is a wire to wire transaction, I am not protected by the financial institution for this type of transaction. The bank currently has a freeze on the account and is investigating the incident, HOWEVER, they have expressed to me that I am NOT eligible to have my money refunded from the fraudulent account until they m... |
Bank of America Money transfers money was not available when promised April 14, 2016 - i bought a - on - i wired - to - - IN - I TOLD HIM I WOULD PAY THE OTHER - IN PERSON I WIRED THE MONEY THAT AFTERNOON AND LEFT TO - AT - THAT MORNING. - CALL ME AT - WHEN I WAS ALMOST THERE TO THE ADDRESS WITH THE TRUCK DRIVER AND SAID HE HAD TO GO TO - ON ANOTHER MATTER SO - COULDNT BE THERE SO I CALL MY BANK TO STOP TRANSFER UNDER A FRAUD AND CALLED THE - STATE POLICE TO HOLD ACCOUNT MA- FROM THE - STATE POLICE SEIZED THE TRANSACTION AND - SAID THEY NEVER GOT TO YOUR MONEY AT BANK OF AMERICA AND THAT THE MONEY WENT TO - BANK OF AMERICA SO TH... |
Bank of America Money transfers other transaction issues March 18, 2016 - On -/-/2016, we submitted an online wire transfer from our company, - - -, to The - - as prepayment for a truckload of methanol that was going out the next day. This payment was seized by either our bank ( Bank of America ), or by the receiving bank ( - - ). It is difficult to tell just who had our money, as each bank said they did not have our money, and that the other bank was responsible. We were told that it was flagged by the Office of Foreign Asset Control ( OFAC ) as somehow being a foreign transaction, or suspicious in some way. The transaction was neither foreig... |
Bank of America Money transfers fraud or scam March 3, 2016 - On -/-/2016 I received an email from my boss authorizing me to send a wire in the amount of $21000.00 to a consultant. I sent the wire and when I confirmed this with my boss, he told me he had never sent that email. My IT department informed me that the email was a " spoof '' that came from a - address in Louisiana. I immediately informed Bank of America and put through a request to recall the wire. BOA informed me that they had recalled it and gave me a recall # to confirm. Today, BOA says they have still not recovered the amount yet. The wire was sent to an account at - Bank -... |
Bank of America Money transfers other transaction issues January 27, 2016 - I have my mother 's financial power of attorney. I 'm also an authorized signatory on her accounts at Bank of America. I handle the payment of all of my mother 's bills. Using BofA online, I requested a transfer from my mother 's BofA checking account to her - - - - account so I could make a payment on her HELOC. Unbeknownst to me, instead of doing an electronic transfer, BofA deducted the funds from my mother 's account, then physically wrote and mailed a check to - -. When - - tried to collect on the check, BofA refused to pay it. - - charged my mother $26.00... |
Bank of America Money transfers incorrect/missing disclosures or info October 9, 2015 - Requested subpoenaed records from Bank of America on Intestate Account of decedent for - County Georgia Probate hearing. BOA did not send records to the requestor, instead sent records to - County Probate, they in turn redacted and presented records to requestor that were erroneous and not full record. BOA as an institution should have records on all wire transfer of funds an - Account. Instead records have been suppressed, not presented under court subpoena and has allowed the Court Administrator 's interest and defrauding of the BOA - Account of decedent ... |
Bank of America Money transfers money was not available when promised October 2, 2015 - Per my conversation with CFPB on -/-/15, I am submitting a new complaint based on my original claims and allegations against Bank of America, but will be providing new/additional information, such as a better Bank of America contact to reach out to, i.e. preferably outreach to Bank of America 's CEO/Corporate Headquarters versus a random consumer resolutions center. ... |
Bank of America Money transfers other transaction issues August 21, 2015 - My friend transfers fund to me according to my mobile number and I got a text from BOA saying that my account will be credited. However, I actually did not get the fund. The BOA said that the fund was transferred to the person who had this phone number before me because the phone number is bounded with his/her account, not mine. The BOA has tried to contact the person who received the fund, but got no response. The only solution BOA provided is to suggest me to call a lawyer to sue that person who received the money. - reasons that I wan na make a complaints to BOA : ( 1 ) My friend is requ... |
Bank of America Money transfers incorrect/missing disclosures or info August 12, 2015 - I transferred $5000.00 to - of which banks with - -. I was charged a $25.00 wire fee from my bank for the transfer. However, the trade station employee sent me an email stating, If the bank charges you a fee for the wire, let me know and we will credit that amount back to your account. '' This has not been done and I am now wanting to cancel my account with them after two weeks. In addition, I now come to find out they are going to minus $25.00 from my account to send me a wire back to my bank. There 's no such policy in writing stating that this is the only option to get my mo... |
Bank of America Money transfers other transaction issues August 6, 2015 - Merrill Lynch Wealth Management is throwing obstacles so consumers have difficulty accessing their own funds. On -/-/2015 I went online to do a wire transfer. I input correct B of A account and - numbers. I called M-L to complete the transaction. Several times they tried to transfer me to a financial advisor ; finally I convince them to do the transfer and they confirm is it complete and should fund within a day. -/-/2015 funds are still not in my account. When I call, they say B of A rejected the transfer saying the account does n't exist. I recheck my online data for the trans... |
Bank of America Money transfers other transaction issues July 23, 2015 - I have - accounts with Bank of America, - is a business account the other is a checking account. I made a $500.00 online transfer for - -, 2015 from the business account to the checking account. At the time I effected the transfer I was given a transaction number of # - - - -. This evening when I went to transact some additional business I noticed that my account was short by $500.00. It seems that there were - ( - ) transfers from the business account to the checking account with the following transaction numbers : - - - - and - - - -. As you will see, ... |
Bank of America Money transfers other transaction issues July 22, 2015 - My Sister and I have accounts in Bank of America. She is in - and I live in -. I wanted to transfer $200.00 to her account. I logged in the Bank of America mobile application and used the Transfer Money '' feature. It prompted me for a Cellphone or Email address and the full name of the recipient. I input my Sister 's full name and her mobile number and clicked on Submit. The next day my Sister notified my she had not received the money yet so I called Bank of America. I spoke to one of the associates there and I was notified that the money transfer was sent to an account in - -... |
Bank of America Money transfers money was not available when promised June 29, 2015 - On Wednesday, - at approximately - pm duplicate payoff wires were sent from - - - - account to payoff a Seller 's Bank of America mortgage. Payoff attached. The payoff amount sent in duplicate is $140000.00. Wire confirmation attached. The wire hit BOA 's account early Thursday morning of the -. I called BOA payoff department and informed them of the duplicate payoff. -, our bank did the same. Since approximately - on -, BOA stated the recall for the wire to return to the sender ( - ) has been approved and sent. However, we have yet to receive the funds. We h... |
Bank of America Money transfers fraud or scam June 28, 2015 - Hello, I am a victim of a fraud for false vacation rental for - $ perpetrated by a fellow BOA account holder : '' - - Account # - ''. BOA allow this person to create an account to perpetrate this fraud under the above alias and did not adequately ascertain their true identity. I have a move money team '' - # - in progress via -. I would like BOA to reimburse me $800.00. I have been a satisfied preferred account customer many years hope BOA can make this situation right. Thank You. - - - ... |
Bank of America Money transfers money was not available when promised June 26, 2015 - My friend and I used my another friend 's phone number and sent - dollar to him on -, and we were - in Bank of America - But the friend never received the money. I went and called to Bank of America lots of times, and the assistant said that the money was transferred to the another person who has same phone number with my friend, which means there are 2 people have same phone number. The assistant also said that they tried to call the person and got my money back, but it did n't work. ... |
Bank of America Money transfers fraud or scam June 11, 2015 - I went to see an apt that i wanted to rent from whom i thought was a realtor. She explained to me what steps to take to deposit my money into the owners bank account to hold the apt for myself. After i deposited the amount i needed and sent her confirmation she said she would call me back and set up a time for the next day to sign a lease agreement. After a few hours my phone calls would go straight to voicemail and now I 'm trying to get my deposit back from this scammers account. ... |
Bank of America Money transfers fraud or scam June 2, 2015 - On -/-/- I responded to a - vacation rental listing - # - - for a townhouse located at - - - - - - - in -, FL asking if this property was available for rent for -/-/-. On -/-/-, - - responded by email indicating that - - - - - - -, FL was available for rent for the -/-/- period for a monthly rental of $2000.00 plus a $500.00 security deposit and a $250.00 cleaning fee. Payment of these funds was to be made via bank deposit, - or -. On -/-/-, - - emailed to me a rental agreement form and in... |
Bank of America Money transfers fraud or scam May 9, 2015 - On the - we had a scam phone call from IRS '' and sheriff department ''. They asked us to pay them $4900.00 through Bank of America. Because we got afraid we did that. However after we checked with police department in - -, CA we found that this was a scam. We tried to stop transaction but it was too late. The bank does not like to give us money back. We need help to recover our money back. - - ... |
Bank of America Money transfers fraud or scam May 5, 2015 - I was scammed by another Bank of America client through wire transfer, however, failed to file police report due to insufficient information about scammer. I told BOA my situation to cooperate with police, however, I was told there is nothing they can do, refused to release any information, and would not start any investigation internally. ... |
Bank of America Money transfers fraud or scam April 10, 2015 - I am a customer of Bank of America. Whenever I go online and transfer money from my checking account to pay back money I borrowed from the checking account 's credit line, the money is debited immediately from my checking account. However it takes from one to three days for the money to be credited to my credit line. The bank 's customer service reps tell me the delay is caused by processing. '' What kind of processing could there be? It 's all money under - name in - bank. All the transfers are done on computers. I was also told that transferring money from checking to savings does not... |