Review and analysis of over 17 Other Bank Product/Service complaints against PNC Bank N.A.
PNC Bank N.A. consumers have reported over 17 official complaints related to Other bank product/service. Out of the 17 consumer complaints against PNC Bank N.A., 12% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank N.A. responded to their complaint) and 100% were processed in a timely manner. 24% of consumer complaints against PNC Bank N.A. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PNC Bank N.A. Bank account or service account opening, closing, or management August 2, 2016 - I signed up for a new account in - 2015 with PNC bank. There was a $200.00 sign up bonus. Since then I have called three times to check on it and each time I am told I was approved for the $200.00 until today when they stated I did NOT meet one of the criteria I never knew about. They also set up my checks on the wrong bank account and charged me NSF fees which I had to call and have reversed several times. People I worked with there are no longer with the company so what they told me or did to me is no longer valid ...... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 26, 2016 - On - -, 2016 my wife and I attended a scheduled closing for the sale of our home in -, Ohio to - and - -. The loan was scheduled at noon to allow my wife and I to travel 2.5 hours from our new residence. Within 20 minutes of arriving, all the paperwork on our end ( sellers ) was completed and the buyers had completed theirs prior to our arrival. The title agency employee stated she had to contact PNC Bank to release the funds before the check could be given to us. She came back into the room numerous times, telling us that they were trying to get the funds released. Finally A... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 7, 2016 - On or about - -, 2016, I elected to open an account with PNC Bank. I was told I would receive a bonus of $300.00 if the following requirements were met by 60 days : Deposit $5000.00, make - debit transactions and send a payment for any amount. I checked with the bank in -/-/- after completing the requirements. I was told the requirements were met and the bonus will be added to my checking account. At 60 days, I contacted the bank to check the status and was told the bonus was not attached to the account. The bonus would be in my account no later than -, -, 2016. I calle... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 5, 2016 - Found a Hard Inquiry entry for - - 2015 For PNC Bank. Do not have on file a verbal or written request for credit for this date.... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 1, 2016 - I signed up with PNC Merchant Services on -/-/2014 for a simple merchant account ; an account with no monthly fees. I specifically told - - that I was not going to be processing credit card payments on a regular basics and did not want to pay a monthly fee. Now, almost two years later, PNC starts charging me $19.00 fee per month. I contact them and they informed me they sent a letter to me -/-/- ; I never received the letter and I told them. They assigned me a person - -, -, to resolve the issue for me about the fee and about cancelling my merchant services account ... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 26, 2016 - I had a home equity line of credit thru PNC Bank. I received the letter in 2012 telling me my loan maturity date was coming up & I needed to either pay off the loan or renew the loan for another 10 years. I submitted all the required paperwork, i.e. pay stubs, -, etc. Apparently the person reviewing my application did not know how to read a credit report. I owed approx. $150000.00 on my mortgage & $55000.00 on my HELOC. I did n't hear back for over 2 months & when I finally got in contact with that person they told me they could not renew my loan because I owed too much on my house. Whe... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 6, 2016 - I have a SFR as an investment property. I refinanced it in 2012. I obtained the refinance through a broker. ( In fact when we signed our mortgage papers we signed a document requesting that WE PAY ALL FEES DIRECTLY. That was not honored ) It was sold to - Bank who serviced it from - and then sold to PNC Mortgage who has been servicing it to this date. I requested that they cancel my impound account which they agreed to but they want to charge me $250.00 to close the account. I do n't remember agreeing to this. Is this legal?... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 2, 2016 - I made contract with PNC Bank. I opened business account and contracted credit card merchant service on - 2015. -, who is a sales agent, promised me that I will get total of $600.00 for opening & activation. From my $600.00 money credit, she took $400.00 for credit card merchant service activation fee. Therefore, she said I should get $150.00 in cash & $250.00 in my business bank account. However, money never came to me. I contacted main PNC merchant service center & the money back requested never been made since I opened the account. She is ignoring my text message, phone call... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 7, 2016 - I was a recipient of a UDAAP violation wit PNC Bank. I received - overdraft fees due to a deception with account information in the contract. I currently have overdraft protection on my checking account. but when I switched too - checking accounts and a savings account my overdraft protection only covered my main checking account. This information was not shared with me in my initial contract or when a similar situation happened last year. I received my overdraft fees on Thursday - - and my direct deposit was received on Friday - -. I had - transactions on - - and I ... |
PNC Bank N.A. Bank account or service account opening, closing, or management March 23, 2016 - PNC - - branch is billing me for a safe deposit box owned by my deceased mother. I am not the executor of the account and I was not one of the cosigners when she passed. They added my name to a document they sent to my local branch. Next to my name is the address of my brother, - -, who was the executor, POA, and cosigner for the -. My signature is not anywhere on the documents they sent., nor is my address. They added my name to documents without my consent. - - is bank manager whom I consider negligent and did not perform due diligence with this account, Initially t... |
PNC Bank N.A. Bank account or service deposits and withdrawals March 1, 2016 - I am the executor of an estate who requested information from the institution relative to outstanding liens by the original holder. PNC bank gave me great difficulty in addressing the issues that were requested by my lawyer in validating the legitimacy of the their liens before paying. i had presented my credential to Once I received the proper statements I paid the amount less the legal expenses incurred by addressing collection agencies. What happened next after I authorized the payments with a report is there starting debiting my estate account without my authorization even after my remitta... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 17, 2016 - I pay rent every month for my off-campus college house, collecting rent from my - other roommates. At the end of every month, I deposit $2800.00, collected from my roommates, into my checking account to pay rent. In -/-/-, my roommate was late on his payment so I transferred $530.00 into my checking account to cover his portion of rent. When he paid me in cash a few days later, I deposited the money into my checking or savings account at a PNC branch location. When I went to pay rent a month later, I noticed that the $530.00 deposit made in -/-/- was missing from my account.... |
PNC Bank N.A. Bank account or service account opening, closing, or management February 17, 2016 - I opened a new business account with PNC Bank on - -, 2016 and then chose to enroll in their Merchant Services ( contract was signed - -, 2016 ). At the time of enrolling I was informed by their representative ( - - ) of the cost the fees to use the hardware for the term of my 4 year lease ( $ -/month with ownership of device at the end of the term ) but was not informed about the potential for further monthly fees for using the associated software on the device. I was intending on replacing my current - service with the - station but was not informed that to make th... |
PNC Bank N.A. Bank account or service account opening, closing, or management January 31, 2016 - On -/-/2015, PNC Bank accessed my - personal credit report. PNC had no permissible purpose to access my report. I have no business relationship with PNC. I have never applied for an account with PNC, or otherwise had contact with PNC. I do not believe this to be an issue related to identity theft. I believe PNC knowingly and willfully accessed my report improperly for the purpose of offering me credit, and did so without my permission. I wrote to PNC seeking an explanation for their impermissible viewing of my credit report. PNC did not reply to my inquiry. ... |
PNC Bank N.A. Bank account or service making/receiving payments, sending money January 28, 2016 - In - 2014, I went to PNC Bank to pay on my loan at the - -, with the Branch Manager who is no longer there ... He mailed my payment, and a month later PNC called me from where the loan was being serviced and stated they did n't get my payment in - ... I explained to them over the phone, that I made the payment with the branch manager at PNC - and they should get in contact with them, and that I would also follow up on my payment ... .I went to the Branch and they said to me we mailed it to the Loan Servicing Dept. and Loan Servicing Dept. at PNC stated they would call the Branch... |
PNC Bank N.A. Bank account or service account opening, closing, or management January 15, 2016 - I got a second mortgage on my payed off home in - from PNC to pay off a loan on a mobile home in -. The home in - is NOT part of the collateral for the - mortgage on my home is - which is valued at six times the value of the loan. The - home was paid off in 2006. Instead of having my title for the mobile home sent to me PNC insisted to both the state of - and - bank that the title be sent to them. Now I can not get a title and I can not sell this home. ... |
PNC Bank N.A. Bank account or service making/receiving payments, sending money January 13, 2016 - Lost one Receipt for $ - purchased - Cashier 's Checks by cash refused to be cashed with myself as remitter with receipts from PNC Bank . I like the money back. My name is - - Social Security Number - at - - - -, Ohio - --. ... |